RESOLVED: Roobet complaint

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Last post made 3 years ago by MelissaN
VIKI3105
  • Started by
  • VIKI3105
  • United States Sr. Newbie 15
  • last active 4 months ago

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  • VIKI3105
    • Started by
    • VIKI3105
    • at Oct 14, 21, 11:03:04 AM
    • United States Sr. Newbie 15
    • last active 4 months ago

    Hi,

    I got the same problem. My account has been locked cause they said I using VPN but at that moment I still have more than $7000 in my account. So they locked my account and not letting me withdraw my fund.

  • MelissaN
    • Replied by
    • MelissaN
    • at Oct 14, 21, 02:42:19 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Hi VIKI3105,

    Thanks for letting us know. Did you use the VPN? Please also private message me your casino username. 

  • MelissaN
    • Replied by
    • MelissaN
    • at Oct 15, 21, 03:34:56 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi VIKI3105,

    We received your PM saying that you were using VPN at Roobet casino. I'm afraid that there is nothing further we can do for you since VPN is not allowed at most of the casinos.

    Kindly take a look at the sentence from their T&C:

    Any account accessing from a restricted area via a VPN or another method to hide his identity will be banned from the website and all services. Any Roobidos remaining in the Roobido-safe will be frozen indefinitely.

    Furthermore, the US is not allowed to register:

    People living or having a permanent or temporary residence in any of these countries are not entitled to register an account or access the website in any way:

    Australia, Cyprus, Bonaire, Gibraltar, Guernsey, Aruba, Belize, France, Spain, Poland, Curacao, the Netherlands, Hungary, Saba, Statia, St. Maarten, United Kingdom, French Guiana, Switzerland, Israel, Sweden, Iran, Ethiopia, Guadeloupe, Portugal, Malta, Slovakia, French Polynesia, Jersey, Liechtenstein, Luxembourg, Martinique, Reunion, Mayotte, Denmark, the USA, and any other jurisdiction that the Central Government of Curacao deems online gambling illegal. 

    Rated:
    Roobet

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