RESOLVED: RINGMASTER CASINO Complaint

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Last post made 7 years ago by MelissaN
Catrina Lynn Morgan

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  • Catrina Lynn Morgan

    I'm having a issue with contacting them on some of same issues I've called left 3 messages I won 1140 and wanted to sent a check and have heard nothing help. Catrina Hartman

  • MelissaN
    • Replied by
    • MelissaN
    • at Aug 19, 17, 06:26:12 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Hi, 

    Please pm me your casino username we're going to get in touch with them. 

  • Catrina Lynn Morgan

    Ringmaster casino 

  • Melcb
    • Replied by
    • Melcb
    • at Aug 21, 17, 09:51:04 PM
    • Admin 6308
    • last active 9 days ago
    Catrina Lynn Morgan wrote:

    Ringmaster casino

    Not the casino name, we need your username or email used to register at the casino

  • MelissaN
    • Replied by
    • MelissaN
    • at Aug 22, 17, 04:31:54 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Hi Catrina,

    We've received a PM with your username. It has been forwarded to the casino. We'll keep you updated. 

  • MelissaN
    • Replied by
    • MelissaN
    • at Aug 31, 17, 06:08:12 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi Catrina,

    We got the answer from the casino. Please take a look at what they told: 

    After checking this player's account we found the following.

    She created her account and used coupon FREEFORALL which has the following specs:

    $100 Free Chip
    Slots Only!
    No Playthrough
    No Cash-Out
    Redeem: FREEFORSOME
    No Deposit Required

    *Free chip and bonus amounts are considered non-cashable BUT balances can be redeemed against prizes.

    Her winning is stemming from this coupon, which means that she cannot withdrawal said funds.

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