RESOLVED: Norsewin.com

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Last post made 2 months ago by JovanaV
mahmoud abdulrahman

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  • mahmoud abdulrahman

    Hi, i have won a big amount of money 11072 usd. I cant reach the casino , i have submited all the documenets but they dont answear me how i can withdrwal the money. Can you guys help me? 

  • JovanaV
    • Replied by
    • JovanaV
    • at Aug 23, 24, 07:21:42 AM
    • Serbia Moderator 1676
    • online

    Hello mahmoud abdulrahman,

    Sorry to hear that you are facing this kind of issue.

    Please note that we don't have this brand listed, but we will try to reach out to them. Please send us your casino username via private message so that we can contact the casino and try to assist you further.

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Aug 23, 24, 07:45:53 AM
    • Serbia Moderator 1676
    • online

    Dear mahmoud abdulrahman,

    Thank you for providing us with your account details. We've sent an email to the casino. Once they reply, we will let you know here on the thread.

  • mahmoud abdulrahman

    Thank you, i will uppdate if i get my money!

  • JovanaV
    • Replied by
    • JovanaV
    • at Aug 27, 24, 05:45:47 AM
    • Serbia Moderator 1676
    • online

    Dear mahmoud abdulrahman,

    We've contacted the casino again since we haven't heard back thus far. Keep you updated on this thread. 

  • mahmoud abdulrahman

    Yes, i have sent all the domcements now. And they have accpetet now, now the told me to do a test withdrwal of a smaller amount before i can make a big withdrwal. I did it and am just wating for the test to be accpted and then they told me i can make a bigger withdrwal. I will uppdate here , thanks!!

  • JovanaV
    • Replied by
    • JovanaV
    • at Aug 29, 24, 06:54:16 AM
    • Serbia Moderator 1676
    • online

    Hello mahmoud abdulrahman,

    Any updates regarding your case?

  • mahmoud abdulrahman

    Nothing, still waiting for my money. They did a test withdrwal, and after that nothing. They told me to make a 5000 usd withdrwal and now am wating. So nothing still. Can you please send them a messege. Thank you agin!

  • JovanaV
    • Replied by
    • JovanaV
    • at Aug 30, 24, 05:47:06 AM
    • Serbia Moderator 1676
    • online

    Dear mahmoud abdulrahman,

    Still no response from the casino so we reached out to them again. Hopefully, we will get some response this time. Keep you posted.

    Thank you for your patience.

  • mahmoud abdulrahman

    Thanks for this post from:

    I got my money Thank you!

  • JovanaV
    • Replied by
    • JovanaV
    • at Sep 02, 24, 03:53:50 AM
    • Serbia Moderator 1676
    • online

    Dear mahmoud abdulrahman,

    We're glad to hear that! You’re most welcome! We also received feedback from the casino that you have received your withdrawal. We will now mark this case as RESOLVED.

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