Bspin casino games are rigged i have a video to prove it and it happend in more than one game I just have proof of one but here it is https://linksharing.samsungcloud.com/qjYvJTF9Ejdu
The game is obvious it stole atleast $50 in my winnings yet they are not willing to give them back .
We can confirm some of the Betsoft games have been updating the balance slower than what we're all used to, one spin slower to put it like that.
While the numbers in our logs match the gameplay, we are aware of how those games are visually reporting the balance and how strange it can look for the person playing the game.
We have done several internal tests, and we can confirm the system isn't showing any errors or problems.
Having said that, we agree what's happening is far from optimal so we have contacted the game provider (with your video as an example) of the mentioned balance update issue, and are currently waiting for an answer.
We can also confirm both our internal investigations and the one from the Betsoft game provider have confirmed there were no errors that would cause any loss of balance.
In other words, there was no "stealing" involved, at any point in time.
https://linksharing.samsungcloud.com/m3XxoIKKl5Ay
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