CLOSED: quesino casino

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Last post made 6 years ago by MelissaN
bahamaman
  • Started by
  • bahamaman
  • Hungary Sr. Member 299
  • last active 3 years ago

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  • Hello

    Somebody know what's going on on Quesino casino? I tried to log in but two days ago the casino not load in.
    I tried to speak with the support but no answer came.

    Thanks

    3.4/ 5

  • I have the same problem, I get this message :
    403 - Forbidden: Access is denied.
    You do not have permission to view this directory or page using the credentials that you supplied.

  • Yes I have the same error

  • same error for me. maybe it's some kind of maintenance? we will check it

  • We have to check what is going on with this casino. We will let you know when we find out smiley

  • Hi,

    We got the information that this casino has been closed. 

  • I have 104 € pending withdrawal, what I can do?

    Thank you

    my user email is [email protected]

  • We're going to notify the casino. Keep you updated.

  • A casino that closes its doors without warning registered players, is not serious.

  • Today morning they paid back my 20€ deposit only, They owe me 84 euro. Can you ask them to pay me the whole amount?

    I really appreciate your help

  • Now I got an email from them:

    "

    Quesino Finances
    1:15 PM (3 minutes ago)
    to me
    Casino is shutting down. We can only pay back your deposits. Apologies for any inconvenience.


    ---- On Fri, 23 Feb 2018 10:58:44 +0200 A. P. <[email protected]> wrote ----

    That was only my deposit, where is my winning?
    You owe me 84.9 €. Please pay.
    Thank you

    "

  • I got another e-mail :

    We are honoring our clients deposits. Latest casino bonuses admin has nothing to do with this company or can he impose anything to us.

    We are among the few casinos that are returning everyone's deposits back, even though it is bankrupt. If there was extra capital to pay you winnings we would not shut down the casino in the first place.


    ---- On Fri, 23 Feb 2018 14:19:06 +0200 A. P.<[email protected]> wrote ----

    I want my 84 euro I don't think you broke if pay my rightful winnings.
    I contacted with the latest casino bonuses admins.
    Thank you

  • Hello bahamaman,

    We've sent them another email regarding your winnings. Let's wait and see if they'll reply to us...

  • what a smart ass reply you got there .... thumbs_down

    Sadly when it comes to bankrupcy there is really not much can be done  but at least they are trying to refund everyone.

    Still not cool how all this ended and how it is being handled...

  • We chatted with the casino again and they informed us that they can return only deposits without winnings. They could have sorted it differently, but at least you're going to get your deposits back. Unfortunately, there's nothing further we can do to help you with this matter. 

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