RESOLVED: Princesstar Casino, Missing deposits No help

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Last post made 8 years ago by MelissaN
residenceNelis

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  • residenceNelis
    • Started by
    • residenceNelis
    • at Apr 13, 16, 03:15:42 AM
    • Netherlands Sr. Member 408
    • last active 10 days ago

    Hey Guys!
    i have a really bad issue with Princessstar, i guess it needs more attention because the support isn't really helpful! Last monday 11th of april around 22:38 in the evening i made a deposit of 0.024 btc,
    i was waiting until it will hit my account, but it never did. i contacted them and they told
    me they have problems with Cubits, the company that provide payment solutions, oke that can happen, tuesday noon still nog sign of my money, so i asked is it safe to deposit again, agent told me yes, well oke i send another 0.014 to my address so i can play, waiting and waiting and also this money is still not added, i miss a total of 0.038. i spoke with Cubits they told me they confirmed my deposits to princessstar l, but princessstar is unhelpful and really slow with things, i hope i can get better help trough here!

  • Anchi
    • Replied by
    • Anchi
    • at Apr 13, 16, 03:27:27 AM
    • Serbia Admin 13545
    • last active 51 minutes ago

    Thanks for this post from:

    Hi Niels,

    There is a rep on the forum for this casino,maybe he can help you. The direct casino support thread is HERE.

  • residenceNelis
    • Replied by
    • residenceNelis
    • at Apr 13, 16, 05:07:35 AM
    • Netherlands Sr. Member 408
    • last active 10 days ago

    Hi, thanks for letting me know ,but last active; 2th Of february, but he also works for Limoplay so i will pm him if he respond.

    LimoPlay

    3.5/ 5

  • Anchi
    • Replied by
    • Anchi
    • at Apr 13, 16, 05:28:53 AM
    • Serbia Admin 13545
    • last active 51 minutes ago

    Hi Niels,

    Fell free to post your complaint there,they get the notifications from that thread I provided you with. If they don't respond we will contact them to look into the issue.

  • residenceNelis
    • Replied by
    • residenceNelis
    • at May 17, 16, 05:49:01 AM
    • Netherlands Sr. Member 408
    • last active 10 days ago

    Thanks for this post from:

    Relly sorry guys, forgot to update problem was solved some days after! thanks to the rep who helped me a lot! Complaint = Solved:) also thanks lcb!

  • MelissaN
    • Replied by
    • MelissaN
    • at May 17, 16, 05:51:46 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Hi Niels.

    That's good news.  thumbs_up Thank you very much for letting us know.  cheesy

    Best regards.

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