RESOLVED: Posh casino/ withdrawal

Hi my name is Martin and I was wondering if u can help me or know anyone that could help me get my winnings paid to me. My withdrawal was approved on July 29th in the amount of 246. We are now going into September and still noting.  7 to 10 once I requested a payout to get my winnings approved, then gets approved and all they say is yes we're sorry for the delay . That they know I should have been paid long ago and escalate which I told em not to cause bow backs me up 48 to 72 hours to not get paid but to get an answer as to why asking so long , takes the fun honestly out of winning.  Please help 

Hello Martin Carbajal,

First of all, welcome to LCB! Sorry to hear about that. 

Please note that we do not have Posh Casino listed here on LCB. There are also many complaints with the same issue, but the casino is not participating in resolving them. However, you can send us your casino username via private message and we will try to contact them. 

Please keep us posted if there is any progress. 

Thank you.

Yes of course, username is Ma***

Dear Martin Carbajal,

Thank you for providing us with your casino username. We've sent an email to the casino. Let's hope that we receive a response this time.

Keep you posted on this thread.

Thank u soo much.  As u can see I requested my withdrawal on July 18 was approved on July 29 for me to receive my withdrawal. like their terms say once approved I should receive within 8 to 10 and we are now August 28

Here can u see my screen shot 

Dear Martin Carbajal,

Are you having trouble uploading the screenshot? Please check your private messages.

Screenshot_20240828_030255_Chrome.jpgX

Good afternoon hope u received my approval and I should of been paid long  ago as u see here 10 days after it was approved 

Hi this is Martin, I just wanted to ask if u received the image of when I withdraw and when it was approved as it shows the dates . And up to now I haven't been paid my winnings as promised by there rules and terms and the agents 

Same problem with that casino here. Still waiting over two months

Dear Martin Carbajal,

Yes, we have received the image, but we still haven't heard back from the casino. We'll send them a reminder and let's hope that we receive a response this time.

To make another complaint against palace of chance can u help me as well? 

Hello slj911,

Sorry to hear that. Please note that we do not have this brand listed here on LCB. As you can see, there are many unresolved complaints with the same issue because the casino refuses to participate in resolving them. We aim always to do our best and help our members. If you wish, you can send us your casino username via private message, and we will contact them, but sometimes there isn’t much we can do if the casino refuses to cooperate.

Thank you.

Dear Martin Carbajal,

You can post your complaint HERE providing more info about your issue and please send us your Palace of Chance Casino username via private message. We will then contact the casino representative and inquire further about your case.

Thank you.

Dear Martin Carbajal,

Your complaint regarding Palace of Chance Casino has been moved to this thread: https://jswqzs.com/onlinecasinobonusforum/direct-casino-support/coolcat-clubplayer-prism-cirrus-wild-vegas-palace-ofchance-vip-lounge-slots-of-v/msg739085#msg739085

Please keep an eye on that thread for further updates regarding your Palace of Chance casino case.

Thank you.

Hi, are they posh casino are they affiliated with any other sites that u can maybe reach out to one of them to get this matter resolved? I always thought like cool cat or palace of chance and or prism etc I thought they was all sister sites , but ok keep me posted please. 

Hi any news on posh casino ? Or do u know if this casino has any other sister sites that we can look at to get answers?  I could of sworn palace of chance is a sister site and if it is they responded quickly .

Hello Martin Carbajal,

Good news, we did hear back from the casino regarding your case. They will look into it. Please keep an eye on this thread for further updates.

Greetings all,

It isn't so much "sister sites" as a network of casinos using a common support system, Posh is now a part of this network and I am now able to service issues relating to Posh which will hopefully be great for everyone moving forward.

That said I was able to review your situation Martin Carbajal, all looks well honestly. Your requested withdrawal had already passed through  the "approval" phase and I have sent a request directly to their payout department to release payment via BTC as soon as possible. It being Friday it may not be today, but you should see some movement soon.

Best wishes,

Nick and Posh

Thank u nick for helping myself and other players get paid their earned winnings. I honestly was giving up and was gonna cut my losses. How many aren't like me that let it go because we never new that Lcb or other sites existed to help players like us get what we deserve. Thank u once again for being my voice as the voice to many other players out there, might not win em all but at least with Lcb we have a damn good fighting chance.

Thank you for your kind words, Martin Carbajal!

We're glad that we were able to help with both of your cases. If you need any further assistance or have additional questions in the future, we're here for you.

Please let us know when you receive your funds so we can mark this case as resolved.

We've so far resolved 1, but getting close to hopefully resolving the posh casino claim. It's a step in the right direction just to know u guys was able to get a hold of them to explain to them my concern and to soon resolve it.

Good morning and hope u enjoy this long weekend, any new news or update on my withdrawal from posh?

Up to now I haven't received any emails about my withdrawal 

Dear Martin Carbajal,

As the casino rep mentioned above, 'It being Friday, it may not be today, but you should see some movement soon.' Given that it was the weekend, let's allow a little more time for your withdrawal to be processed. Please update us on the progress.

Thank you for your patience.

Understood. Thank you for checking in and if u hear anything please let me know, and I'll do the same .

I'm reaching out this Labor Day Monday,  long weekend to let you all know that posh Casino deposited my winnings just now into my Bitcoin.LCB you are 2 for 2 with my claims. Thank you thank you LCB For helping a player in need . I can play with confidence and a bit more at ease because I know if something like this ever comes up again, I know I have LCB on my side fighting for players like me to get their winnings paid. Have a beautiful day guys thank you.

Dear Martin Carbajal,

Thank you so much for your kind words! We're glad we were able to assist you. If you need any further assistance or have additional questions, we’re here. 

We will now mark this case as RESOLVED.