CLOSED [due to the submitter's inactivity]: Pacific Spins Deposit Form Offers Not Credited Agents Refuse to Issue Refund

This is the first incident I have had with Pacific Spins but it's particularly annoying because I had a similar issue with some other Garbage RTG  casino.

I contacted support with the following mesage and attched images

Hello, please provide an explanation as to how 2 independent extra deposit offers for 50% and 55% respectively applied to a deposit credited with the amount 286.23 results in a total balance of 443.71.

See attached photos:

My Deposit Amount as entered into the box was $300 and this is the amount I was charged. The amount I was credited is 286.23 (My receipt from Banaxa shows that there were not broker fees and the entire amount was delivered). I will request An explanation of this nonsense separately.

* As indicated in photo, deposit with credit card and you will get 50% Extra.
  Yes I deposited with a credit card.

Deposit = 286.23
Extra.    = Deposit * 50% 
              = 143.12

Deposit + Extra = 286.23 + 143.12
                            = 429.35

* As indicated in photo, deposit with an amount > $250 and you will get 55% Extra.
  Yes I deposited over $250.

Deposit = 286.23
Extra     = Deposit * 55% 
              = 157.4265

Deposit + Extra = 286.23 + 157.4265
                            = 443.66

As my current Balance is reflected to be 443.71
My Transaction Log shows the following ammounts were applied as "Extra" after my deposit.

$143.12
^ This is correct for the 50% using a credit card

$14.31
^ This is 10% of the above which has nothing to do with either of the "extras" just an arbitrary 10% of the extra 50% offer (one agent responded that this was actually to be interpreted as an extra 50% AND an extra 5% totaling an extra 55%)

NOTE:  The transaction log is also incorrect in that it states I deposited BTC...but I used a card was redirected to complete with Banaxa...which actually paid Pacific in LTC.

Eventually, I would like to address the other issue as well...
 

My Deposit Amount as entered into the box was $300 and this is the amount I was charged. The amount I was credited is 286.23 (My receipt from Banaxa shows that there were not broker fees and the entire amount was delivered). I will request An explanation of this nonsense separately.

 ... but that can wait for a separate thread. In the meantime, I would like a clear and mathematically sound explanation, or a full refund:
  ** $300.00USD
      not
      286.23LTC

Hello Bobby Lee,

Please send us your casino username via private message and we will contact the casino rep and inquire about this matter.

Thank you.

Hello Bobby Lee,

Do you still need our assistance?

Thank you.

Hello Bobby Lee,

Since we never received your username we'll consider this complaint CLOSED due to the submitter's inactivity.