RESOLVED: Pacific Casino not verifying my account or allowing withdrawal

1,386
views
12
replies
Last post made 11 months ago by Complaints Moderator
Swooligang
  • Started by
  • Swooligang
  • United States Newbie 9
  • last active 9 months ago

Back to list

Readers of this topic also read:

  • I'M SHARING THIS FOR PLAYERS I DON'T WORK FOR ANY CASINO, I DON'T HAVE TO KISS ANY CASINO'S BUTT FOR THEM TO TAKE MY WORD SERIOUSLY I'VE PLAYED AT HELLA CASINOS.... GOATSPINS CASINO IS FIXED PLAYED 4...

    Read

    RESOLVED: Goat Spins Casino

    18 1.22 K
    2 months ago

  • In the past week twice now I've been told my account doesn't qualify for advertised offers. Cryptoleo I made 3 clean deposits, lost all my funds and realized I wasn't earning the loyalty rewards for...

    Read

    Excluded from all advertised rewards / p...

    3 602
    2 months ago

  • Cryptorush Casino Review Sign Up Bonus:100% up to $500 Sign Up Bonus - Highroller: 125% up to $1,500 Cashback Bonus: 10% Cashback Offer Expires: Please contact customer support for this info. New...

    Read

    Cryptorush Casino Bonuses And Promotions

    3 365
    2 months ago

Please or register to post or comment.

  • Swooligang
    • Started by
    • Swooligang
    • at Dec 04, 23, 07:26:04 AM
    • United States Newbie 9
    • last active 9 months ago

    Pacific casino gave me 50 free spins I won my 50 dollars and nobody will email me back or let me know about my verification and it's been about a week

  • Berks
    • Replied by
    • Berks
    • at Dec 04, 23, 07:45:07 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hello Swooligang,

    Please send us your Casino username via private message so we can get in touch with them in order to help you?

    Thank you. 

  • Berks
    • Replied by
    • Berks
    • at Dec 05, 23, 04:06:33 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hello Swooligang

    Thank you for sharing your account details with us. We will ping Casino Rep in order to help you with this matter.

    Keep you posted.

     

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Dec 06, 23, 08:13:29 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Hello Swooligang,

    Please note that we do not have that casino listed on our website, but we will do our best to assist you with your issue. Did you become verified in the meantime? Could you also send me your casino's name via PM?

    Thanks in advance for your reply.

     

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Dec 07, 23, 04:27:59 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Thanks for this post from:

    Hello Swooligang,

    Kindly note that the Casino Representative contacted us and informed us that, according to your registered email address, you did not submit any verification documents. If that is the issue, could you please confirm this and send the documents, then get back to us?

    KYC requirements:
    A copy of ID, Driver's License, or Passport;
    A selfie (photo of yourself) holding your ID, Driver's License or Passport;

    Please send the documents from your registered e-mail address to banking(at)pacificspins. com.

    Thank you.

  • Swooligang
    • Replied by
    • Swooligang
    • at Dec 07, 23, 09:55:54 AM
    • United States Newbie 9
    • last active 9 months ago

    Thanks for this post from:

    I was unaware I sent it from the wrong email I have sent it from the correct email now and am hoping for it to go through

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Dec 08, 23, 02:53:18 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Hello Swooligang,

    We hope so, too! Keep us posted.

    Thanks!

  • Swooligang
    • Replied by
    • Swooligang
    • at Dec 08, 23, 02:55:53 AM
    • United States Newbie 9
    • last active 9 months ago

    Still nothing but alright if it takes a min

  • Swooligang
    • Replied by
    • Swooligang
    • at Dec 08, 23, 07:52:46 AM
    • United States Newbie 9
    • last active 9 months ago

    How long should I wait before contacting you guys again

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Dec 08, 23, 08:58:11 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Thanks for this post from:

    Hello Swooligang,

    We can't say for sure because we didn't list this casino on our website; it all depends on how long it takes them to validate KYC documents and the processing timings depending on the payment option used. But if it takes more than three days, contact us again.

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Dec 12, 23, 04:57:13 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Hello Swooligang,

    We will contact the casino representative again as we saw your PM message about not receiving your winnings.

    Keep you posted.

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Dec 18, 23, 03:04:30 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Hello Swooligang,

    We will mark this complaint as Resolved because we got evidence from the casino that you had multiple accounts.

    Thanks for understanding.

Quick Reply

Please enter your comment.

lcb activities in the last 24 hours

Most viewed forum topics

Anchi
Anchi Serbia 1 month ago
214

See all casino bonuses available for your country on our Halloweenbonus themed page. We will also post updates in this thread for your convenience. If you find any Halloween themed offers feel free...
Best Halloween Casino Bonuses For 2024

214 View
Anchi
Anchi Serbia 2 months ago
12

RitzSlots Casino No Deposit Bonus New Players Only! Amount: $100 Bonus Code: WELCHIP100 Sign Up HERE! WR: 30xBonus Allowed games: Slots Max cash out: $100 Restricted countries for the bonus: Belarus,...
Ritz Slots Casino No Deposit

12 View
tough_nut
tough_nut 2 months ago
3

Grande Vegas - Exclusive Free Spins New players only - USA OK! 100 Free Spins on ' Mega Monster ' How to claim the bonus: New players need to sign up from our LINK and use the bonus code upon...
Grande Vegas Exclusive No Deposit Bonus

3 View