CLOSED[Due to inactivity of submitter] Mr. Bet unreasonably confiscated my withdrawal .

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Last post made 4 years ago by MelissaN
Oscar123
  • Started by
  • Oscar123
  • Germany Newbie 4
  • last active 3 years ago

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  • Mr. Bet casino closed my account for 5 days or so during the verification process for no reason. Because of this I could not finish the verification in time. After my account was unblocked I found out that the confiscated my win "because I did not provide the documents". Casino won't listen to my claims. By the way, I verified account after confiscation. I feel like it is important to mention that casino gives 14 days to finish the verification after player requests a withdrawal. My account was blocked on 10th day after I already uploaded several documents

    I opened a dispute on one of the affiliate websites and Mr.Bet did not reply them and I tried to try my luck here. 

  • Hi Oscar123,

    please private message me your casino username and we'll contact The Casino Rep on your behalf. 

  • Hi Oscar123,

    Thank you for sending your account details. The Casino Rep has been notified. 

    Keep an eye on this thread for the updates. 

  • @Oscar123 

    A reminder email has been sent to the casino. Keep you posted. 

  • @Oscar123

    Unfortunately, we still haven't heard back from the casino. Do you have any update perhaps? 

  • No. I logged in to casino and I still have no money on the balance :(

  • @Oscar123 

    Sorry to hear that. We'll try contacting them once again regarding your case. 

    Keep you posted. 



  • Hi Oscar123, 

    We've just got a response from the casino. They are unable to locate the account under the info you provided.

    Please send me your email address in PM inbox and we'll ask them to double check. 

  • Hi Oscar123,

    We are still waiting for your account details. Could you please private message me your email address you used upon registration?

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