CLOSED : Join a class action law suit against DIREX group (bitstarz, megawins, and many more casinos).

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Last post made 5 years ago by Tania
ramarth
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  • ramarth
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  • I am starting a class action legal suit for all players defrauded by DIREX group. This casino entices players with many bonuses. If they win small, they pay but if they win big they refuse to pay, lock their accounts, and cut communication. They also have other shady practices. Please PM if you have been defrauded by this group of casinos.

    On top of that they seem to enjoy a good reputation with many top affiliate programs (there are allegations of collusion).

    Here is the list of casinos:
    BitStarz Casino
    Wildblaster Casino
    Gunsbet Casino
    Loki Casino
    Golden Star Casino
    King Billy Casino
    Red Ping Win casino
    Dasist Casino
    Konung Casino
    Champagne Spins Casino
    Wild Tornado Casino
    Space Casino
    Mars Casino
    Joo Casino
    Oshi Casino
    Slotum Casino
    Bao Casino
    Lady Hammer Casino
    Megawins Casino
    Jetspin Casino
    7Bit Casino
    Casipto Casino
    Crypto Wild Casino
    mBit Casino
    Playamo Casino
    Betstreak Casino
    Queen Spin Casino
    Play Casino
    DarkSlot Casino

    I already have several people that are joining and we have insider information. Let's work on keeping casinos honest and fair.

    3.7/ 5

    3.5/ 5

    3/ 5

    4.2/ 5

    4.1/ 5

    4.3/ 5

    3.7/ 5

    3.1/ 5

  • every casino outthere is enticing players by bonuses and promos.

    What sort of actual evidence for collusion you have?

  • Hi there,

    I can only speak on behalf of BitStarz, and I think it would be beneficial for us all if you would provide some additional information as your allegations are quite heavy. I'm a firm believer that extraordinary claims require extraordinary evidence and I'm happy to discuss any potential case with BitStarz.

    As the previous person mentioned, casinos offering bonuses is nothing out of the ordinary. The same way your local grocery or clothing store has discounts, casinos offer value to their players.

    As an adult, you have the freedom to pick any of those stores, or refuse to go there altogether, but we're talking about grown-ups making conscious decisions. I can only speak for myself when I say that I do not wish to have a nanny-state where others dictate what I do for my own money, and wish that there was more emphasis on personal responsibility and accountabillity these days, but that's just me.

    As for not paying out players when they win big, I'd like to inform you that we just last week had a player winning 1.3 million euros and was paid out the same day as BitStarz does not have any limit for withdrawals, and we process cashouts on an average of 10 minutes. I'd like to see even a bank giving you 1.3 million euros at the same speed.

    If it's the case where you actually have a concrete case you want to discuss, I'm right here to shine some light on the situation, but just putting forward very aggressive and large claims without providing any additional evidence to support it, is not doing anybody any good.

    Warm regards,

    Olle

  • bitstarz wrote:

    Hi there,

    I can only speak on behalf of BitStarz, and I think it would be beneficial for us all if you would provide some additional information as your allegations are quite heavy. I'm a firm believer that extraordinary claims require extraordinary evidence and I'm happy to discuss any potential case with BitStarz.

    As the previous person mentioned, casinos offering bonuses is nothing out of the ordinary. The same way your local grocery or clothing store has discounts, casinos offer value to their players.

    As an adult, you have the freedom to pick any of those stores, or refuse to go there altogether, but we're talking about grown-ups making conscious decisions. I can only speak for myself when I say that I do not wish to have a nanny-state where others dictate what I do for my own money, and wish that there was more emphasis on personal responsibility and accountabillity these days, but that's just me.

    As for not paying out players when they win big, I'd like to inform you that we just last week had a player winning 1.3 million euros and was paid out the same day as BitStarz does not have any limit for withdrawals, and we process cashouts on an average of 10 minutes. I'd like to see even a bank giving you 1.3 million euros at the same speed.

    If it's the case where you actually have a concrete case you want to discuss, I'm right here to shine some light on the situation, but just putting forward very aggressive and large claims without providing any additional evidence to support it, is not doing anybody any good.

    Warm regards,

    Olle

    Typical sophist response by Direx representatives.

    Your analogy is garbage. The casino offers promos, accepts deposits, then cancels winnings saying the player is a bonus abuser because they accepted the bonus offers that they themselves offered.
    Does your grocery store do this? Does your credit card company do this? Do they offer promotions, accept payment, and then unilaterally cancel winnings/benefits/prizes? The manager and CEO of such a company would be sued out of business.

    As previously stated, the problem is offering bonuses, taking money from players, and failing to pay wins.

    Yes, you pay out some big wins and you make sure to not pay out others to maintain your edge over honest casinos. This is obvious. A casino can choose to selectively not pay out 5% of its debts which makes all the difference in term of profit/loss. If your position in management is high enough, you know what I am referring to. A business is required to pay 100% of its debts, not 95%.

    Based on your handling of other complaints, I am pretty sure you cannot arbitrate fairly on anything. We already have several complaints for our action against Direx including some against your own brand.

    My own personal complaint has been submitted to the Curacao commission even though I think they will not do anything hence this thread. It's not with your brand but you are all owned by DIREX. Simply put, I was offered promos by megawins casino, I deposited, played and won. The casino did not pay saying I was a bonus abuser because I play with bonuses. Nothing in their terms (which have serious legal problems by the way (non-enforceable contracts) and will be challenged) disallow me from receiving bonuses. No terms were even cited.

    Simple Question: Do you agree that if a casino offers a promotion to a player and the player takes part in it and wins, the casino has a debt to the player and the players must be be paid as long as he as complied with the terms of the promotion? If the casino cannot pay, they should be liquidated, according to bankruptcy law, and their creditors be made whole.

    I am absolutely doing people good:
    1) Our action is warning players not to play at any of your brands.
    2) Our action is strengthening our case and adding to our list players who were cheated out of winnings and have a chance to recover them.

    3.2/ 5

  • ramarth wrote:

    bitstarz wrote:

    Hi there,

    I can only speak on behalf of BitStarz, and I think it would be beneficial for us all if you would provide some additional information as your allegations are quite heavy. I'm a firm believer that extraordinary claims require extraordinary evidence and I'm happy to discuss any potential case with BitStarz.

    As the previous person mentioned, casinos offering bonuses is nothing out of the ordinary. The same way your local grocery or clothing store has discounts, casinos offer value to their players.

    As an adult, you have the freedom to pick any of those stores, or refuse to go there altogether, but we're talking about grown-ups making conscious decisions. I can only speak for myself when I say that I do not wish to have a nanny-state where others dictate what I do for my own money, and wish that there was more emphasis on personal responsibility and accountabillity these days, but that's just me.

    As for not paying out players when they win big, I'd like to inform you that we just last week had a player winning 1.3 million euros and was paid out the same day as BitStarz does not have any limit for withdrawals, and we process cashouts on an average of 10 minutes. I'd like to see even a bank giving you 1.3 million euros at the same speed.

    If it's the case where you actually have a concrete case you want to discuss, I'm right here to shine some light on the situation, but just putting forward very aggressive and large claims without providing any additional evidence to support it, is not doing anybody any good.

    Warm regards,

    Olle

     

    Typical sophist response by Direx representatives.

    Your analogy is garbage. The casino offers promos, accepts deposits, then cancels winnings saying the player is a bonus abuser because they accepted the bonus offers that they themselves offered.
    Does your grocery store do this? Does your credit card company do this? Do they offer promotions, accept payment, and then unilaterally cancel winnings/benefits/prizes? The manager and CEO of such a company would be sued out of business.

    As previously stated, the problem is offering bonuses, taking money from players, and failing to pay wins.

    Yes, you pay out some big wins and you make sure to not pay out others to maintain your edge over honest casinos. This is obvious. A casino can choose to selectively not pay out 5% of its debts which makes all the difference in term of profit/loss. If your position in management is high enough, you know what I am referring to. A business is required to pay 100% of its debts, not 95%.

    Based on your handling of other complaints, I am pretty sure you cannot arbitrate fairly on anything. We already have several complaints for our action against Direx including some against your own brand.

    My own personal complaint has been submitted to the Curacao commission even though I think they will not do anything hence this thread. It's not with your brand but you are all owned by DIREX. Simply put, I was offered promos by megawins casino, I deposited, played and won. The casino did not pay saying I was a bonus abuser because I play with bonuses. Nothing in their terms (which have serious legal problems by the way (non-enforceable contracts) and will be challenged) disallow me from receiving bonuses. No terms were even cited.

    Simple Question: Do you agree that if a casino offers a promotion to a player and the player takes part in it and wins, the casino has a debt to the player and the players must be be paid as long as he as complied with the terms of the promotion? If the casino cannot pay, they should be liquidated, according to bankruptcy law, and their creditors be made whole.

    I am absolutely doing people good:
    1) Our action is warning players not to play at any of your brands.
    2) Our action is strengthening our case and adding to our list players who were cheated out of winnings and have a chance to recover them.

    Hi there,

    I think it's a bit sad that we cannot have a rational conversation without trying to slander or be rude. I would appreciate if we could both stick to the facts that are available here so we can get some productive out of this.

    To your first point that my analogy was garbage. What I was referring to was your claim that casinos lure in players into the casino with offers, which was your first accusation. There's no difference in that, and a store giving shoppers discounts. 

    Now, to your second point that we confiscate and take winnings from players or try to make their life hard by not verifying their accounts, I still need to see the evidence as you're not backing your big claims up with any facts. You're pretty much just saying that we're mean people taking player's money for no reason, but do not provide any evidence for that being the case.

    As mentioned before, if you have been treated badly by BitStarz or we've taken your money for no reason. Give me your username and details and I'll happily look into that. But if you're just going to say outrageous claims without giving anybody here any concrete evidence, it's just slander.

    Now, you're quoting MegaWins Casino, which has nothing to do with BitStarz, so if your beef is with them, I think the right cause of action is to talk to them and not us. Direx is a platform provider, which means BitStarz is a separate entity from those other casinos on the same platform. We're competitors, not the same company and has no ties to the other Direx brands more than us having the same backend.

    Olle

     

    3.2/ 5

  • bitstarz wrote:

    ramarth wrote:

    bitstarz wrote:

    Hi there,

    I can only speak on behalf of BitStarz, and I think it would be beneficial for us all if you would provide some additional information as your allegations are quite heavy. I'm a firm believer that extraordinary claims require extraordinary evidence and I'm happy to discuss any potential case with BitStarz.

    As the previous person mentioned, casinos offering bonuses is nothing out of the ordinary. The same way your local grocery or clothing store has discounts, casinos offer value to their players.

    As an adult, you have the freedom to pick any of those stores, or refuse to go there altogether, but we're talking about grown-ups making conscious decisions. I can only speak for myself when I say that I do not wish to have a nanny-state where others dictate what I do for my own money, and wish that there was more emphasis on personal responsibility and accountabillity these days, but that's just me.

    As for not paying out players when they win big, I'd like to inform you that we just last week had a player winning 1.3 million euros and was paid out the same day as BitStarz does not have any limit for withdrawals, and we process cashouts on an average of 10 minutes. I'd like to see even a bank giving you 1.3 million euros at the same speed.

    If it's the case where you actually have a concrete case you want to discuss, I'm right here to shine some light on the situation, but just putting forward very aggressive and large claims without providing any additional evidence to support it, is not doing anybody any good.

    Warm regards,

    Olle

     

    Typical sophist response by Direx representatives.

    Your analogy is garbage. The casino offers promos, accepts deposits, then cancels winnings saying the player is a bonus abuser because they accepted the bonus offers that they themselves offered.
    Does your grocery store do this? Does your credit card company do this? Do they offer promotions, accept payment, and then unilaterally cancel winnings/benefits/prizes? The manager and CEO of such a company would be sued out of business.

    As previously stated, the problem is offering bonuses, taking money from players, and failing to pay wins.

    Yes, you pay out some big wins and you make sure to not pay out others to maintain your edge over honest casinos. This is obvious. A casino can choose to selectively not pay out 5% of its debts which makes all the difference in term of profit/loss. If your position in management is high enough, you know what I am referring to. A business is required to pay 100% of its debts, not 95%.

    Based on your handling of other complaints, I am pretty sure you cannot arbitrate fairly on anything. We already have several complaints for our action against Direx including some against your own brand.

    My own personal complaint has been submitted to the Curacao commission even though I think they will not do anything hence this thread. It's not with your brand but you are all owned by DIREX. Simply put, I was offered promos by megawins casino, I deposited, played and won. The casino did not pay saying I was a bonus abuser because I play with bonuses. Nothing in their terms (which have serious legal problems by the way (non-enforceable contracts) and will be challenged) disallow me from receiving bonuses. No terms were even cited.

    Simple Question: Do you agree that if a casino offers a promotion to a player and the player takes part in it and wins, the casino has a debt to the player and the players must be be paid as long as he as complied with the terms of the promotion? If the casino cannot pay, they should be liquidated, according to bankruptcy law, and their creditors be made whole.

    I am absolutely doing people good:
    1) Our action is warning players not to play at any of your brands.
    2) Our action is strengthening our case and adding to our list players who were cheated out of winnings and have a chance to recover them.

    Hi there,

    I think it's a bit sad that we cannot have a rational conversation without trying to slander or be rude. I would appreciate if we could both stick to the facts that are available here so we can get some productive out of this.

    To your first point that my analogy was garbage. What I was referring to was your claim that casinos lure in players into the casino with offers, which was your first accusation. There's no difference in that, and a store giving shoppers discounts. 

    Now, to your second point that we confiscate and take winnings from players or try to make their life hard by not verifying their accounts, I still need to see the evidence as you're not backing your big claims up with any facts. You're pretty much just saying that we're mean people taking player's money for no reason, but do not provide any evidence for that being the case.

    As mentioned before, if you have been treated badly by BitStarz or we've taken your money for no reason. Give me your username and details and I'll happily look into that. But if you're just going to say outrageous claims without giving anybody here any concrete evidence, it's just slander.

    Now, you're quoting MegaWins Casino, which has nothing to do with BitStarz, so if your beef is with them, I think the right cause of action is to talk to them and not us. Direx is a platform provider, which means BitStarz is a separate entity from those other casinos on the same platform. We're competitors, not the same company and has no ties to the other Direx brands more than us having the same backend.

    Olle

     

    Easy to preach civility when you have haven't had thousands of euros stolen.

    Your analogy is silly cause it ignores the crucial part of the complaint which is the non-payment.

    My post about Megawins has been submitted to the gaming commission I also posted my complaint in detail here.
    https://jswqzs.com/onlinecasinobonusforum/player-complaints/megawins-casino-complaint-29601/msg450014#msg450014

    You ignored my question. Here it is again.

    Do you agree that if a casino offers a promotion to a player and the player takes part and wins, the casino has a debt to the player and the player must be be paid as long as he as complied with the terms of the promotion? And if the casino cannot pay, they should be liquidated, according to bankruptcy law, and their creditors be made whole?

    That's funny what you say about Direx being merely a platform provider when on your very own website it says that you are owned and operated by Direx.

    "Copyright © 2015 BitStarz.com. Bitstarz is the first bitcoin casino where you can play with EUR and Bitcoins. www.bitstarz.com is owned and operated by Direx N.V., a company registered and established under the laws of Curacao and its wholly owned subsidiary, Direx Limited, registered address Stasinou 1, MITSI Building 1, 1st Floor, Flat/Office 4, Plateia Eleftherias, Nicosia, Cyprus. Direx N.V. is licensed and regulated by Antillephone N.V. Direx N.V.’s registration number is 131879 and its registered address is E-Commerce Park Vredenberg, Curacao. Contact us at [email protected]"

    3.2/ 5

    2.7/ 5

  • Easy to preach civility when you have haven't had thousands of euros stolen.

    Your analogy is silly cause it ignores the crucial part of the complaint which is the non-payment.

    My post about Megawins has been submitted to the gaming commission I also posted my complaint in detail here.
    https://jswqzs.com/onlinecasinobonusforum/player-complaints/megawins-casino-complaint-29601/msg450014#msg450014

    You ignored my question. Here it is again.

    Do you agree that if a casino offers a promotion to a player and the player takes part and wins, the casino has a debt to the player and the player must be be paid as long as he as complied with the terms of the promotion? And if the casino cannot pay, they should be liquidated, according to bankruptcy law, and their creditors be made whole?

    That's funny what you say about Direx being merely a platform provider when on your very own website it says that you are owned and operated by Direx.

    "Copyright © 2015 BitStarz.com. Bitstarz is the first bitcoin casino where you can play with EUR and Bitcoins. www.bitstarz.com is owned and operated by Direx N.V., a company registered and established under the laws of Curacao and its wholly owned subsidiary, Direx Limited, registered address Stasinou 1, MITSI Building 1, 1st Floor, Flat/Office 4, Plateia Eleftherias, Nicosia, Cyprus. Direx N.V. is licensed and regulated by Antillephone N.V. Direx N.V.’s registration number is 131879 and its registered address is E-Commerce Park Vredenberg, Curacao. Contact us at [email protected]"

    Hi there,

    Once more, you're barking up the wrong tree. BitStarz hasn't stolen your money, hence your beef is not with us, but
    the casino you claim to have stolen your funds. 

    BitStarz is on the Direx platform and licence, but BitStarz as a company and casino has nothing to do with the other brands that are using the same platform. 

    As to your question, of course if a player has a legit win and hasn't breached any rules, that person should be payed out in full, and not paying them out would be a crime as far as I'm concerned. However, as mentioned, MegaWins has nothing to do with BitStarz more than that we're on the Direx platform, hence, we are not liable for something done by another casino.

    Same goes for other casinos who's using other common platforms, such as SkillOnNet, EverMatrix, etc, they may be using the same platform, but that doesn't nessesairly mean that the casinos has anything to do with one-another.

    Olle

    2.7/ 5

  • Hello ramarth,

    We are always willing to assist players when they encounter concrete issues with their casino accounts.
    You have already been notified through private messages that you are welcome to post a CONCRETE casino complaint, if you have one. 

    Howerer, you cannot list more than 20 casinos and make no specific complaint of this kind without any evidence. 

    Therefore, we will now mark this case as CLOSED. 

    And as for your separate Megawins complaint, that case will be addressed here: https://jswqzs.com/onlinecasinobonusforum/player-complaints/megawins-casino-complaint-29601

     

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