I'm also waiting and haven't been able to login in over 24hrs. Can't connect to support and no email response. I'm really concerned I'm owed quite a bit!
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- Replied by
- triggerhappy012
- at Oct 06, 21, 01:46:46 AM
- Newbie 12
- last active 3 years ago
I saw a 1800 number online and they said that the system is down due to technical issues. The person said that the system may be back in the next hours. Hopefully it was legit.
Hello Moderator,
Would you have any info as to why they are down? -
- Replied by
- Amyyb7579
- at Oct 06, 21, 01:58:04 AM
- Newbie 1
- last active 3 years ago
- Worst case you can report the transactions to the casino as fraud or as goods (payout) not received via your internet banking app. The bank will investigate the transactions and will reimburse the reported transactions to you. Even though the transactions probably wont be the same amount as your winnings, atleast you get something back. In saying that, I know this casino has a tendency to take alot more than it likes to give. So you may end up with more than your winnings lol
-
- Replied by
- Sydney
- at Oct 06, 21, 02:51:36 AM
- Almighty Member 14944
- last active 2 years ago
triggerhappy012 wrote:
I saw a 1800 number online and they said that the system is down due to technical issues. The person said that the system may be back in the next hours. Hopefully it was legit.
Hello Moderator,
Would you have any info as to why they are down?Hello triggerhappy012,
No, we don't have any info on why their site is down. We don't have this casino listed on LCB, however, we tried to contact the Casino Representative yesterday, but their emails bounced back.
Please wait until the maintenance is over, maybe everything is going to be fine. We'll also keep trying to get in touch with them.
-
- Replied by
- Sydney
- at Oct 06, 21, 03:22:07 AM
- Almighty Member 14944
- last active 2 years ago
Hello RERERE, Nickmoz, Katelol19 and Pattyd,
Please note that we don't have any info on why their site is down. We don't even have this casino listed on LCB, however, we tried to contact the Casino Representative yesterday. Their emails bounced back.
Please wait until the maintenance is over, maybe everything is going to be fine. We'll also keep trying to get in touch with them.
-
- Replied by
- Sydney
- at Oct 06, 21, 04:16:24 AM
- Almighty Member 14944
- last active 2 years ago
Hello Nickmoz,
The website where you found that info is not related to us. Have you tried to contact them and ask them about that info?
Even if they're no longer accepting players from some countries, they need to pay out your balance.
-
- Replied by
- triggerhappy012
- at Oct 06, 21, 04:31:44 AM
- Newbie 12
- last active 3 years ago
-
- Replied by
- Sydney
- at Oct 06, 21, 04:54:07 AM
- Almighty Member 14944
- last active 2 years ago
Nickmoz wrote:
Also I've found all these online gambling rules for Australia saying it's prohibited?
is this also true?
Hello Nickmoz,
Have you found that info on the official ACMA site?
-
- Replied by
- Sydney
- at Oct 06, 21, 05:13:17 AM
- Almighty Member 14944
- last active 2 years ago
Hello Pattyd,
That info is correct. According to Interactive Gambling Amendment Act 2017, ACMA can block all the sites that breach this legislation.
However, if these casinos were accepting your deposits and allowing you to register and play, they should pay you.
-
- Replied by
- triggerhappy012
- at Oct 06, 21, 05:13:57 AM
- Newbie 12
- last active 3 years ago
But this was back in Sep .... you think the loss of access should have been more immediate?
i do have funds there as well. I just dont know what to do
-
- Replied by
- triggerhappy012
- at Oct 06, 21, 05:15:03 AM
- Newbie 12
- last active 3 years ago
-
- Replied by
- Sydney
- at Oct 06, 21, 05:23:09 AM
- Almighty Member 14944
- last active 2 years ago
Hello triggerhappy012,
As we've already explained, we don't have this casino listed on the LCB forum. We were trying to get in touch with them via emails, however, all our emails bounced back yesterday. We don't have any other way to reach them. We'll keep trying to reach them via emails.
-
- Replied by
- Pattyd
- at Oct 06, 21, 05:28:38 AM
- Newbie 12
- last active 3 years ago
Hi Sydney, thanks for your reply.
I guess if king johnnie isn't back up by tomorrow, with no reply to emails there won't be much we can do but assume their servers have been shutdown.
is there any legal online pokies we can use in Australia at all?
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- Replied by
- triggerhappy012
- at Oct 06, 21, 05:32:33 AM
- Newbie 12
- last active 3 years ago
I tried this number 1-800-823-089
somebody answered but said they are still trying to address issues. That's all.
-
- Replied by
- triggerhappy012
- at Oct 06, 21, 05:35:39 AM
- Newbie 12
- last active 3 years ago
Same. Won jackpot the night before and then the next day, I can't access the website. I thought I was the only one.
-
- Replied by
- booty
- at Oct 07, 21, 04:43:06 AM
- Hero Member 581
- last active 8 months ago
RERERE wrote:
Seems like anyone submitting a withdrawal after the 3rd Oct aren't getting payments so, so disappointed.wow that sucks , lets hope everyone gets paid.
-
- Replied by
- triggerhappy012
- at Oct 07, 21, 05:08:20 PM
- Newbie 12
- last active 3 years ago
-
- Replied by
- triggerhappy012
- at Oct 07, 21, 05:14:14 PM
- Newbie 12
- last active 3 years ago
-
- Replied by
- Catherine Cush
- at Oct 07, 21, 05:59:55 PM
- Newbie 8
- last active 3 years ago
-
- Replied by
- triggerhappy012
- at Oct 07, 21, 06:03:05 PM
- Newbie 12
- last active 3 years ago
-
- Replied by
- Catherine Cush
- at Oct 07, 21, 06:05:08 PM
- Newbie 8
- last active 3 years ago
That's how I know that I'm not onntheir database any longer. I go to reset my password and it says I don't exist.
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- Replied by
- triggerhappy012
- at Oct 07, 21, 06:08:28 PM
- Newbie 12
- last active 3 years ago
-
- Replied by
- Joel Smith
- at Oct 08, 21, 04:44:55 AM
- Newbie 5
- last active 3 years ago
They have called me and paying out the money to me, looks like they have sorted it for everyone guys,
-
- Replied by
- triggerhappy012
- at Oct 08, 21, 04:51:18 AM
- Newbie 12
- last active 3 years ago
-
- Replied by
- Joel Smith
- at Oct 08, 21, 08:49:05 AM
- Newbie 5
- last active 3 years ago
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