UNRESOLVED: casollo and crowncas

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Last post made 4 years ago by Sydney
nenelcb
  • Started by
  • nenelcb
  • Argentina Jr. Member 82
  • last active 2 years ago

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  • nenelcb
    • Started by
    • nenelcb
    • at Mar 30, 20, 11:43:56 PM
    • Argentina Jr. Member 82
    • last active 2 years ago

    Hello, I guess, they belong to the same company

    They do not answer any of emails you send to ask for your funds

    I registered 2 months ago and they are unfair casinos.

    My registered email is [email protected] in both casinos

    regards

    nenelcb

    2

  • Sydney
    • Replied by
    • Sydney
    • at Mar 31, 20, 03:58:18 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello nenelcb,

    Could you please give us more details what exactly happened at these casinos. Do you have an issue with the withdrawal?

    Thank you.

  • nenelcb
    • Replied by
    • nenelcb
    • at Mar 31, 20, 01:16:36 PM
    • Argentina Jr. Member 82
    • last active 2 years ago

    Hello Sydney, I registered at casollo.com three month ago, played bonus-free , deposited with my e-wallet  neteller account, after some days I had the luck to request a withdrawal of 545, it happened 2 months ago, casollo.com have not answered any of my emails, eventhough my account had been verified 

    The same thing happened at crowncas casino

    nenelcb

    CrownCas

    3.4/ 5

    Casollo

    2.1/ 5

  • Sydney
    • Replied by
    • Sydney
    • at Mar 31, 20, 01:33:56 PM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello nenelcb,

    Thank you for the explanation. We've sent an email to the casino and asked them to check what's happening with your withdrawal. Keep you posted.

  • Sydney
    • Replied by
    • Sydney
    • at Apr 16, 20, 04:29:03 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello nenelcb,

    We still haven't received a reply from the casino. However, we've sent them another reminder email and we'll see if they'll get back to us regarding this. Keep you updated.

  • Sydney
    • Replied by
    • Sydney
    • at May 28, 20, 01:54:21 PM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello nenelcb,

    Unfortunately, we never received a response from the casino regarding your complaint. 

    This topic will now be closed and marked as Unresolved.

    In case we hear back from them or they respond to you, this thread will be updated. 

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