UNRESOLVED: casinotropez.com not replying to my emails

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Last post made 3 years ago by MelissaN
Deutschland76

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  • I deposited I was sent a bounus played through balance was knocked down to 50. I verified my account got a email saying I can now withdraw. Tried to withdraw now it brings a message saying wrong info...

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  • Hello. I tried contacting casinotropez.com but their last reply to me was on October 31. I sent my document for verification and I currently have 700 euros balance there. Can you please help me reach them and ask what is going on? My username is GGsuerte99 and email address is glue***********[email protected]. I checked to casino tropez in jswqzs.com but they do no not have a casino representative there.

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  • Hi Deutschland76,

    The casino will be notified. We'll keep you posted. 

  • Hi Deutschland76,

    We've sent another reminder to the casino regarding your case. Have you heard back from them recently? 

  • No I did not. I emailed them several times but I did not get any response from them.

  • Deutschland76 wrote:

    No I did not. I emailed them several times but I did not get any response from them.

    Thanks for getting back to us. We'll try to find some other contact if we can and try to reach them. Keep you posted. 

  • Hi Deutschland76,

    We still didn't get any info about your case. We are going to mark it as Unresolved. In case the status of your complaint changes, we'll change the status of this topic too. 

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