RESOLVED: Baseless Excuses of Jackpot Wheel

I registered on July 3, 2021 via the jswqzs.com private link and requested 50 no deposit free spins. I made $12.69 and had to play around $900. When the wagering was over, I cash out and the real balance of $100 was transferred in my safe. I reached live support and explained the issue in detail and asked if there were any investments or other conditions to request a shoot. she said he could withdraw. he even directed me and I requested it with bitcoin. 1 day later, support sent me an e-mail. He said it's okay, I just need to verify my identity and asked for a selfie with the ID. I have verified my identity and the claim status has been changed to "pending". I asked for a txid when I saw "completed" 12 hours ago today. because my wallet was empty. :) He said that my agent request was canceled and that the reason was that I received a consecutive bonus. I signed up 3 days ago, I just requested registration free spins. The details are already clearly visible on the account statement. That's why I asked for proof. because this is bullshit! if i had sequential bonus usage like he said would the payment be confirmed? moreover, it says "payment comleted", not cancelled/deleted/violation. operator canceled the chat session. if he's doing all this for $100, I wouldn't trust him and i never deposit even $5.

Hello Merve,

Please send me your casino username to private message inbox and we'll ask the Casino Representative to check what happened here.

Hello Merve,

Thanks for providing us with your casino username! We've sent an email to the Casino Representative and asked him to look into this. Keep you updated.

Hello Merve,

The Casino Representative says he'll look into this. As soon as we receive more info, we'll let you know.

Hello Merve,

We've received the following reply from the Casino Representative:

"The player's withdrawal was declined due to multiple free claims. He won from his 5th free bonus claimed."