RESOLVED - Atlantis Gold Complaint

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Last post made 9 years ago by Bitspender
Richard Rimpley

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  • Richard Rimpley
    • Started by
    • Richard Rimpley
    • at May 24, 15, 02:37:40 PM
    • Newbie 9
    • last active 8 years ago

    Thanks for this post from:

    ATLANTIS GOLD WILL NOT PAY ME $290 WON ON JAN 4 2015  TODAY IS MAY 24TH 2015 ANY ONE HAVE ANY IDEAS ON HOW TO PROSEED,  ALSO ON BLACK LOTUS CASINO I WAS MAKING TO MUCH MOEY ON THERE CASH TOURNEMENTS THEY FROZE MY DEBIT CARDS SO I CANT DEPOSIT ANY MORE AND THERE CUSTOMER SERVICE IS A JOKE, IS THIS A BETONSOFT  CASINOS PROBLEM  >:(

    Black Lotus Casino

    3.5/ 5

  • helena_kp
    • Replied by
    • helena_kp
    • at May 24, 15, 02:51:40 PM
    • North Macedonia Super Hero 1674
    • last active 7 hours ago

    Hi Richard and sorry for the problems you have with Atlantis Gold Casino.I have one question for you,do you ever check casino history before making a deposit,as a casino complaints or even its a  freebie ,so that way you would know what to expect from selected casino.Atlantis Gold Casino as i know is full of complaints and not resolved ones,so maybe they are paying but when ??If i see some casino with up to 30 complaints and 27 not resolved,then there is something wrong with that casino,dont you agree ?
    Rated:
    Atlantis Gold Casino

    2.5/ 5

  • blueday
    • Replied by
    • blueday
    • at May 25, 15, 01:45:36 PM
    • United Kingdom Almighty Member 37999
    • last active 2 years ago

    Try contacting their rep Jenica - you can message the rep HERE

  • Richard Rimpley
    • Replied by
    • Richard Rimpley
    • at Jun 18, 15, 06:50:17 AM
    • Newbie 9
    • last active 8 years ago

          its june 17 and still not received the $290 , has any one else had this problem with atantis gold

  • pokergranni
    • Replied by
    • pokergranni
    • at Jun 18, 15, 07:40:58 AM
    • United States Super Hero 1335
    • last active 1 year ago

    Thanks for this post from:


          its june 17 and still not received the $290 , has any one else had this problem with atantis gold


    Sorry Richard about your problem with getting your winnings, BUT, Atlantis is on the no-no list here at LCB. I hate to say this BUT, I doubt you checked the list first before playing anything at this casino.  This is due to your membership level newbie.  Am I correct with my assumption?

    There's not much anyone can do to help if you don't take the time to check on a casino's performance.  You'll probably eventually get paid, BUT, heaven knows when????

    Good Luck in receiving your winnings, BUT, next time check a casino first and you'll avoid all the hassle.
  • Cat50
    • Replied by
    • Cat50
    • at Jun 18, 15, 08:48:05 AM
    • United States Superstar Member 6644
    • last active 11 days ago

    Sad that i really like the games but not the casino. These guys are rogue thru and thru with their tactics thumbs_down .Lucky for me, it is not easy to trust places,especially with my money dizzy.

  • zuga
    • Replied by
    • zuga
    • at Jun 18, 15, 11:43:46 AM
    • Yugoslavia Admin 8368
    • last active 14 hours ago

    Did you contact the Rep per blueday's suggestion ?

  • Richard Rimpley
    • Replied by
    • Richard Rimpley
    • at Jun 19, 15, 07:36:33 AM
    • Newbie 9
    • last active 8 years ago

    i did contact the rep nothing back yet, the only reason i never checked out Atlantis gold my brother played and won they payed him with no problem, i do like there video poker  are there any honest betonsoft casinos

  • zuga
    • Replied by
    • zuga
    • at Jun 21, 15, 11:12:56 AM
    • Yugoslavia Admin 8368
    • last active 14 hours ago

    I have sent this topic/complaint to our Atlantis Gold contact and this is what they said...

    We're aware that this has taken really long to be resolved . There are bank policies that needs to be settled from the processor's part.
    We greatly apologize for the inconvenience this has caused. As previously mentioned, we're making arrangements with other providers that can service payment to your location. Rest assured you'll be kept informed on new developments.
  • Richard Rimpley
    • Replied by
    • Richard Rimpley
    • at Jun 23, 15, 07:41:30 AM
    • Newbie 9
    • last active 8 years ago

      thanks for your help this is the same crap i have been geting for months

  • Richard Rimpley
    • Replied by
    • Richard Rimpley
    • at Jun 26, 15, 10:06:33 AM
    • Newbie 9
    • last active 8 years ago

      june 26 still no reply from Jenica, any one know of a safe betonsoft casino or is there such a thing?

  • Melcb
    • Replied by
    • Melcb
    • at Jun 28, 15, 06:13:56 AM
    • Admin 6308
    • last active 8 days ago

    Thanks for this post from:


      june 26 still no reply from Jenica, any one know of a safe betonsoft casino or is there such a thing?


    For trusted betonsoft (now known as Saucify) casinos i would suggest: Treasure Mile, Vegas crest, Grand eagle, Mandarin palace, Lucky creek, Black Lotus.
    Rated:
    Mandarin Palace

    4/ 5

    Treasure Mile

    4/ 5

    Grand Eagle

    4/ 5

    Lucky Creek

    4/ 5

  • Richard Rimpley
    • Replied by
    • Richard Rimpley
    • at Jun 30, 15, 12:12:51 PM
    • Newbie 9
    • last active 8 years ago

    Thanks for this post from:

    OH HAPPY DAY,  ATLANTIS GOLD FINELY PAYED UP AFTER FIVE MONTHS AND THANKS FOR EVERYONES SUPPORT,  cheesy

  • Bitspender
    • Replied by
    • Bitspender
    • at Jun 30, 15, 12:43:55 PM
    • United States Super Hero 1354
    • last active 3 years ago

    LMAO - Congrats...How do some of these casinos stay in business I dunno. Rogues will always be rogues...

  • Cat50
    • Replied by
    • Cat50
    • at Jul 04, 15, 06:46:09 PM
    • United States Superstar Member 6644
    • last active 11 days ago

    Congrats on getting your money , but 5 months is a long time to have to wait . I personally would stay away but if you decide to play here, i hope you get paid faster next time  dizzy.

  • Richard Rimpley
    • Replied by
    • Richard Rimpley
    • at Jul 05, 15, 06:14:09 PM
    • Newbie 9
    • last active 8 years ago

    never again >:(

  • Bitspender
    • Replied by
    • Bitspender
    • at Jul 05, 15, 07:17:15 PM
    • United States Super Hero 1354
    • last active 3 years ago

    never again >:(


    Wise decision. This casino and its sisters have a history of slow play. Just like at the freebies they give out of just .01 cents. This alone should tell one that the casino is underfunded.

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