UNRESOLVED: 22bet closed account for no reason and not giving balance back

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Last post made 6 months ago by 22Bet
Ashwin Rao
  • Started by
  • Ashwin Rao
  • India Newbie 5
  • last active 4 years ago

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  • Ashwin Rao
    • Started by
    • Ashwin Rao
    • at Nov 04, 20, 10:47:51 AM
    • India Newbie 5
    • last active 4 years ago

    Hello, 22bet closed my account and didn't refund me any money after that. They blocked my account during verification process

    Account ID: 188058535

     

    When I registered and used my account this were the Terms and Conditions regarding to this:

     

    Should the Betting Company discover that a customer is a resident of a country where gambling is prohibited by law, the Betting Company reserves the right to suspend a customer’s account activity by taking the following measures:
    - Cancellation of bets
    - Closure of the customer’s account. Money that has been deposited into the account will be refunded.

  • MelissaN
    • Replied by
    • MelissaN
    • at Nov 04, 20, 02:13:21 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    As far as I can see India is not restricted at 22bet. You managed to register and deposit there. 

    This casino is on our warning list and unfortunately, they don't want to provide any assistance in sorting out players' issues. We can't help you here since they ignore our emails. You can go and file a complaint to their licensor and see if they are able to help you. 

    Please keep us posted. 

  • Ashwin Rao
    • Replied by
    • Ashwin Rao
    • at Nov 04, 20, 02:38:30 PM
    • India Newbie 5
    • last active 4 years ago

    Who is their licensor? And how do I file a complaint?

  • MelissaN
    • Replied by
    • MelissaN
    • at Nov 04, 20, 03:05:22 PM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Ashwin Rao wrote:

    Who is their licensor? And how do I file a complaint?

    This is the link on their site, on the bottom of this page you have a contact email. 

    Please keep us posted. 

  • Ashwin Rao
    • Replied by
    • Ashwin Rao
    • at Nov 04, 20, 04:09:48 PM
    • India Newbie 5
    • last active 4 years ago

    Do you know who the licensor of betwinner is? They have scammed me as well. 

  • MelissaN
    • Replied by
    • MelissaN
    • at Nov 05, 20, 03:07:01 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Ashwin Rao wrote:

    Do you know who the licensor of betwinner is? They have scammed me as well.

    Please post your complaint here and Betwinner casino rep will get in touch with you.

    Rated:
    BetWinner Casino

    3.5/ 5

  • MelissaN
    • Replied by
    • MelissaN
    • at Nov 17, 20, 05:22:18 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi Ashwin Rao,

    Could you please update us regarding your case? 

  • MelissaN
    • Replied by
    • MelissaN
    • at Dec 02, 20, 03:07:09 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hi Ashwin Rao,

    We are going to mark this case as Unresolved since there is no feedback from the casino. 

  • 22Bet
    • Replied by
    • 22Bet
    • at May 23, 24, 06:45:49 AM
    • Curacao Casino Rep 27
    • last active 5 days ago

    Hello!

    The player was banned for providing fake documents and attempting to cheat. 
    If the player contacts us and provides real documents after going through the standard verification process, his situation will be reviewed. 

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