UPDATE
Went ahead and took the risk of making a verification deposit in order to cash out my (no more than/no less than) $100 in winnings from the no deposit $50 chip I redeemed on July 23, 2023.
I was going through account verification pains at the time of my first post. Eventually, at some point after August and before October my account was verified/approved.
In order to cash out using cryptocurrency, I was instructed to make a verification deposit using the method I wanted to use for my withdrawal.Support also told me I could withdraw my $100 in winnings PLUS my deposit without any wagering requirements.
My preference is Litecoin, so I got my $10 LTC ready to send only to discover the minimum deposit amount for LTC is $20 (it is $10 for BTC). Slots, table games, or otherwise - I'm at a casino to gamble and that somehow justified making the $21 LTC verification deposit - a grand last gamble.
As you can see my $21 LTC deposit was accepted and approved only to discover that I was misinformed.
My only option to cash out with cryptocurrency was to do so using Bitcoin or Coindraw. So i did. The email confirmation looked like this:
Per there terms and conditions - Approval of Withdrawals:
- All withdrawal requests must first be reviewed and approved by the Casino before being sent for payment.
- All withdrawal requests will be reviewed within 7 business days from the date of the request.
- A maximum of $2,500 will be approved per pay period. Ineligible requests will be denied within that time frame.
- Payment will be made in 7 to 10 business days after approval. A maximum of $2,500 will be sent per week. All balances will be sent the following week(s). This amount may vary due to processor limitations.
- Please be aware since this is an international transaction, your bank and/or other banks involved may charge additional currency conversion and processing fees
I just chatted with support - in my book Tuesday/Yesterday was the en d of the 7th day since my cash out request. In chat, I received the same cookie cutter responses with assurances they are sill within their terms and condition.
I made a comment about them flooding my inboxes with codes, chips, spins, etc. that I cannot use until this withdrawal is processed . and the leftover non-cashable balance removed. He actually countered, with a response suggesting it actually is possible to deposit and claim a bonus with a withdrawal pending.
The winnings in your account are non-cashable. You can play with this balance for fun. Once your balance is less than $5, you can make a minimum deposit of $30. While there is pending withdrawal on your account you can play on a straight cash and redeem a deposit bonus along with it.
I don't have the energy left to fact check that with the terms and conditions. Say take it for what it is.
At least I know that if they adhere to their own terms and conditions; that gives them until November 1st to send my withdrawal. What's TWO more weeks at this point?
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