As much as I love the games I am done with this group. Here's my chat with Lucky Creek:
Sam: Welcome to the Casino.How may I assist you today?
you: Hiya hun how are you? I'm sorry to bother you but I was trying to claim LPLCFR and it said I wasn't eligible. I was hoping you could tell me why I wasn't eligible for it since I did deposit just two days ago?
you: I'm sure you're getting asked alot and I do apologize
Sam: Hello....I'll have a look, May i have you email please.
you: oh sure ************
Sam: Thank you, please hold.
you: thanks hun
Sam: Thank you for holding, How did you hear about this promotion?
you: it was posted where all of your promotions are...does it matter?
Sam: Yes, It does. Our main page does not have this promotion. This promotion was sent out to specific players. We sent you a better offer recently. The $50 no deposit bonus, LCGR50BM remember. You will not be able to receive this as well.
Sam: I will make you an offer, deposit $50 and get a 100% match bonus plus 10 free spins.
you: I'm confused...I've been trying to deposit regularly to receive your freebies on the rare occasion. Somehow I never received anything either in my regular mail or email. The freebies I have claimed have all come from the forum where thy are posted and not from you even though I should be getting them by now. I don't understand
you: LCGR50BM I found on the same website I find all of the codes for your casino
you: I've also made three more deposits since that I bel;ieve
you: I'm really not trying to be difficult....I just don't understand why that's all
Sam: You were credited with a deposit match bonus on every deposit made. And you have already claimed the promotion you were entitled to. You are not eligible for this promotion.
you: Wow so now I'm being penalized for claiming a bonus on my deposit that I have every right to claim....how about the fact I lost all three of my deposits and bonuses
Sam: How are you being penalized when you received a $50 free chip.
Sam: If a promotion is meant for you, it would be sent to you. I'm sorry Lettie.
you: You just said that I claimed a bonus on all of my deposits as part of your reason for not getting the free chip
you: I've deposited 3 times since that $50 chip
you: that doesn't seem to matter either
you: very disappointing...maybe if I stop depositing all together I'll start getting the freebies that everyone else seems to
you: Have a great day hun
Now am I in the wrong here or what? He's the one that mentioned me taking a bonus with my deposit and all he cared about was the $50 free chip they gave me almost two weeks ago and not the fact I've deposited 3 times since that free chip. So...am I wrong or are they?
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3.4 / 501 votes
Lucky Creek
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- Replied by
- Booo73
- at Aug 26, 10, 02:23:41 PM
- Super Hero 1212
- last active 4 years ago
3.4/ 5
-
- Replied by
- BIGLEAN
- at Aug 26, 10, 02:54:40 PM
- Super Hero 1458
- last active 5 years ago
As much as I love the games I am done with this group. Here's my chat with Lucky Creek:
Sam: Welcome to the Casino.How may I assist you today?
you: Hiya hun how are you? I'm sorry to bother you but I was trying to claim LPLCFR and it said I wasn't eligible. I was hoping you could tell me why I wasn't eligible for it since I did deposit just two days ago?
you: I'm sure you're getting asked alot and I do apologize
Sam: Hello....I'll have a look, May i have you email please.
you: oh sure ************
Sam: Thank you, please hold.
you: thanks hun
Sam: Thank you for holding, How did you hear about this promotion?
you: it was posted where all of your promotions are...does it matter?
Sam: Yes, It does. Our main page does not have this promotion. This promotion was sent out to specific players. We sent you a better offer recently. The $50 no deposit bonus, LCGR50BM remember. You will not be able to receive this as well.
Sam: I will make you an offer, deposit $50 and get a 100% match bonus plus 10 free spins.
you: I'm confused...I've been trying to deposit regularly to receive your freebies on the rare occasion. Somehow I never received anything either in my regular mail or email. The freebies I have claimed have all come from the forum where thy are posted and not from you even though I should be getting them by now. I don't understand
you: LCGR50BM I found on the same website I find all of the codes for your casino
you: I've also made three more deposits since that I bel;ieve
you: I'm really not trying to be difficult....I just don't understand why that's all
Sam: You were credited with a deposit match bonus on every deposit made. And you have already claimed the promotion you were entitled to. You are not eligible for this promotion.
you: Wow so now I'm being penalized for claiming a bonus on my deposit that I have every right to claim....how about the fact I lost all three of my deposits and bonuses
Sam: How are you being penalized when you received a $50 free chip.
Sam: If a promotion is meant for you, it would be sent to you. I'm sorry Lettie.
you: You just said that I claimed a bonus on all of my deposits as part of your reason for not getting the free chip
you: I've deposited 3 times since that $50 chip
you: that doesn't seem to matter either
you: very disappointing...maybe if I stop depositing all together I'll start getting the freebies that everyone else seems to
you: Have a great day hun
Now am I in the wrong here or what? He's the one that mentioned me taking a bonus with my deposit and all he cared about was the $50 free chip they gave me almost two weeks ago and not the fact I've deposited 3 times since that free chip. So...am I wrong or are they?
Nope I don't think you are wrong, because that $50 free chip was also given to several others depositors and non depositors. So it is not like it was a special thank you to you for being a depositor! I know you are frustrated, but go back and see if you can get a different answer from a different rep!
If it is any consolation I went straight down to 0 on 3 of the $25 freebies(lucky creek, wizbet and grand eagle, not one free spin on the last 2) only getting free spins 2x on one game and both paid under a dollar total at lucky creek!3.4/ 5
3.1/ 5
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- Replied by
- august2153
- at Aug 26, 10, 04:05:41 PM
- Super Hero 1059
- last active 4 years ago
hi booo,
of course you're not wrong...nothing's worse than being a depositor and not being eligible for promotions...i had the same problem with the last promotion (and i had just deposited a few days before, spoke to chat, still not able to redeem)...i sent a strongly worded email to [email protected] ...nothing may come of it but at least you let them know that as a depositing player you are not pleased!!! (i think that if enough people complained when they are displeased, maybe some things will change)...just my opinion :)
good luck!!! -
- Replied by
- linda laslo
- at Aug 26, 10, 06:44:15 PM
- Full Member 124
- last active 3 years ago
Thank you got them all this time, though last time a no deposit was offered i got all but Mandarin palace that was the casino I most deposited in, go figure
3.2/ 5
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- Replied by
- Diane1967Fl
- at Aug 26, 10, 07:19:46 PM
- Super Hero 1106
- last active 9 hours ago
-
- Replied by
- hollyann169
- at Aug 26, 10, 08:32:15 PM
- Jr. Member 79
- last active 8 years ago
Try claiming this again. I've had chat deny me in the past but after I read your post I tried once more and I got it no questions asked. I had also deposited before making requests prior to this. not sure if it was this specific code but no matter, this time it was different to get it so easily
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- Replied by
- Valkyrie3
- at Aug 27, 10, 09:57:07 AM
- Full Member 175
- last active 3 months ago
The bonus is by invitation only. As they invited my e mail address with NO account at treasure mile, it may not be only for depositors.
Check your e mails. Who knows who will get the lucky codes?
(Incidentally, TM did not invite me through the account in which I have deposited :'()3.1/ 5
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- Replied by
- Valkyrie3
- at Aug 27, 10, 11:20:25 AM
- Full Member 175
- last active 3 months ago
Boooo ,
You are right. I don't know what is up, but I have enjoyed depositing with these casinos for some time. Part of the reason for that is that I have been treated with respect and always helped. However, I am having difficulty with a similar issue with Treasure Mile. (They sent the code to my second e mail address, in which I have no TM account)
First, for all teh money I have spent, yes, left there, they could have invited me for the freebie.
Second, when I asked about it, I was chatting with Tom, who did not treat me respectfully. I felt like I was "begging" for a freebie and I won't do that.
Frankly, when you have deposited with a casino, there is no such thing as a "freebie." The comps, free spins and free credits have been paid for by you
However, if the casino throws me a bone once in a while, I will keep depositing.
Anyway, I will stop ranting, but I just wanted to empathize with you Booo, and anyone else who is having difficulty with support at these casinos.3.1/ 5
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- Replied by
- shirlsplay
- at Sep 04, 10, 02:49:20 PM
- Super Hero 2394
- last active 9 days ago
-
- Replied by
- allgood2010
- at Sep 04, 10, 04:40:28 PM
- Super Hero 1133
- last active 4 years ago
-
- Replied by
- ladywithgun
- at Sep 05, 10, 10:31:54 AM
- Hero Member 576
- last active 2 years ago
-
- Replied by
- Diane1967Fl
- at Sep 05, 10, 10:53:09 AM
- Super Hero 1106
- last active 9 hours ago
-
- Replied by
- ladywithgun
- at Sep 05, 10, 11:11:26 AM
- Hero Member 576
- last active 2 years ago
OMG tried LPMPFR at mandrin palace and it worked !!!! i just replaced the ge = grand eagle for mp=mandrin palace im off to try it at all the rest now im so proud of me yipee
3.1/ 5
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- Replied by
- allgood2010
- at Sep 05, 10, 01:25:30 PM
- Super Hero 1133
- last active 4 years ago
-
- Replied by
- allgood2010
- at Sep 07, 10, 08:45:45 PM
- Super Hero 1133
- last active 4 years ago
Usually Lucky Creek is 40x playthrough with max cashout of 500.00
Yayy it works3.4/ 5
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- Replied by
- hollyann169
- at Sep 07, 10, 11:38:07 PM
- Jr. Member 79
- last active 8 years ago
Just out of curiosity, did you guys deposit here or did all of you get the email code? . . . I have made plenty deposits here and "Freddy" just denied me. This is after they told me to wait a week a while ago for some free spins only to be denied when getting back to them. . .
I'm thinkin if they arn't gonna be fair I'll put my money elsewhere. . . I got the Big Dollar bonuses no problem (though I made a couple deposits there yesturday too) -
- Replied by
- BIGLEAN
- at Sep 08, 10, 12:58:52 AM
- Super Hero 1458
- last active 5 years ago
Thank you the code worked...finally at Lucky Creek where I am a depositor! They usually don't!
3.4/ 5
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- Replied by
- BIGLEAN
- at Sep 08, 10, 02:16:10 AM
- Super Hero 1458
- last active 5 years ago
Went super fast like always!!! I will NEVER make another deposit at Lucky Creek
3.4/ 5
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- Replied by
- luvkittynumber1
- at Sep 08, 10, 05:16:14 AM
- Super Hero 1388
- last active 1 year ago
It didn't work 4 me :-( Most of the ND bonuses pertaining 2 this casino group do not work 4 me, but that hasn't stopped me from tryin' them all out anyway. It's having 2 install & uninstall the APPS countless times that gets 2 be a pain in the ASP.<----lol That was a mistake, but I thought i'd leave it that way 4 laughs.
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- Replied by
- franchisca
- at Sep 08, 10, 09:05:12 AM
- Full Member 110
- last active 7 years ago
-
- Replied by
- POKEGIGGLES
- at Sep 08, 10, 05:06:55 PM
- Sr. Member 491
- last active 7 years ago
-
- Replied by
- Diane1967Fl
- at Sep 09, 10, 11:04:10 AM
- Super Hero 1106
- last active 9 hours ago
-
- Replied by
- givennsz
- at Sep 09, 10, 11:50:14 AM
- Super Hero 1020
- last active 2 years ago
Wohooooooooooooo change the GE to a MP and they work at mandarin palace too. This is our lucky day lol
3.2/ 5
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- Replied by
- bonusroundplease
- at Sep 09, 10, 11:52:02 AM
- Super Hero 1103
- last active 5 years ago
-
- Replied by
- givennsz
- at Sep 09, 10, 11:55:37 AM
- Super Hero 1020
- last active 2 years ago
MP10BG for spins on the big games slot BRMP10 for spins on the age of spartan at mandarin palace
3.2/ 5
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- Replied by
- bonusroundplease
- at Sep 09, 10, 11:59:25 AM
- Super Hero 1103
- last active 5 years ago
-
- Replied by
- Diane1967Fl
- at Sep 09, 10, 12:01:31 PM
- Super Hero 1106
- last active 9 hours ago
-
- Replied by
- Booo73
- at Sep 09, 10, 12:07:45 PM
- Super Hero 1212
- last active 4 years ago
Just an FYI....I played the first ten spins and got $1.92...I then went and claimed the FistfulOfDollars spins and won $4.64 which did not get added to my balance. In the Statement area it is showing as Pending so I thing you have to play off your balance from one set of spins before you can get the money from the next.
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- Replied by
- Diane1967Fl
- at Sep 09, 10, 12:09:17 PM
- Super Hero 1106
- last active 9 hours ago
-
- Replied by
- Diane1967Fl
- at Sep 09, 10, 12:10:17 PM
- Super Hero 1106
- last active 9 hours ago
-
- Replied by
- bonusroundplease
- at Sep 09, 10, 12:10:37 PM
- Super Hero 1103
- last active 5 years ago
-
- Replied by
- Diane1967Fl
- at Sep 09, 10, 12:15:44 PM
- Super Hero 1106
- last active 9 hours ago
-
- Replied by
- bonusroundplease
- at Sep 09, 10, 12:16:17 PM
- Super Hero 1103
- last active 5 years ago
I wonder if you put a LC in front would it work at Lucky Creek? Can't try yet, still working on Mandarin Palace
3.2/ 5
3.4/ 5
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- Replied by
- bonusroundplease
- at Sep 09, 10, 12:18:21 PM
- Super Hero 1103
- last active 5 years ago
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