Member's claimed shop items

No nothing.at all.  I'm so sorry about the delay.  All I can do is chase them again.  Also chased 7Bit casino too!

I have removed Emu casino as they have not given me a code yet for September despite granting requests.  Apologies to those of you waiting for your code.

Today I received a bonus in 7Bit.thanks.There I have another $ 25 for skrill.

It was paid last night.

To all members who had purchased Trada:  Your request has sadly been cancelled and the cost refunded to you.  I've explained everything in the "Shop order denied" message.  Thank you all for waiting so patiently but unfortunately, we have had to "draw a line" under this casino because the wait was not acceptable.

Checking Fantasino, grabbed bitstarz and fantasino at same time, bitstarz was added yesterday, ever so patiently awaiting fantasino *jeopardy theme music*

;-)

lol

Still waiting on that from the casino - he generally replies on a Sunday!  *jaws theme music*

*

Hi Blueday,

I purchased the $20 free chip for Winaday 1 1/2 weeks ago. I haven't received it on my acct yet. Can you please check the status for me?

Thanks

Username: Playshopscotch

I have it marked as credited on 30th August.  I will speak to the rep on Monday about it and get back to you.

Thanks! Appreciate it!

Result came in late yesterday and was granted.

I contacted another Trada rep who then contacted the rep that deals with the shop items and it transpired my messages were going into the rep's spam bin!    He sent profuse apologies for the delay to all those waiting.  Those that have been granted are marked as granted and Trada has been returned to the shop. 

This is their very last chance and the rep has put a spreadsheet in place which will be much better all round.  Fingers crossed!

Emu Casino returned to the shop as I now have a code for September.

I purchase the $25 Paypal items in the shop, I have been doing this for a few years I think. Very nice to have this item in the shop, thank you very! much. I purchase the Bingo Hall item inbetween thePaypal, and am going to see what else I can try at the shop, thank you! :)

I think a bluetooth speaker would be great ,this item it's not expensive and everybody can use it to listen music.

Custom branded? I think a LCB keychain would be a nice gimmick to have or maybe even a wallet, shades or a bag (backpack).

Hi there i made a purchase on the gossip slots chip and paypal prize, thanks.

hello, 

27th  September  2018  i did  spend  7 euro of my LCB chips  at the LCB  shop  buying  a 30 Euro free-chip at Slotland Casino.

To this moment  more than 2 days later  no sign of any free chip has shown up  on my balance or anywhere else in my account.  

Could you sort this out for me please?

greetings

pharaldo

Hi Pharaldo,

Unfortunately, the rep was away on Friday.  There is a "stand in rep" and I'll be nudging her shortly to deal with the shop stuff.  Thanks for your patience.

Chasing up Drake and Gossip Slots results.  Thank you for your patience.

Hi Blue, I have have never use this forum to inform you of purchased LCB Shop Items.  If so, I have made 3 purchase.

1.  Winaday Casino (after 1 deposit)

2.  Amazon Voucher

and

3.  Slotland Casino (after 2 deposits)

+ All in sequence 1-2 days apart

Please accept my apology if this is inappropriate

Thank you

2Late4Me

I understand why you have explained

Hi blue, can u check my red stag purchase please,, tyty

I've chased them up.  Sorry about the delay.

Still no Red Stag results despite chasers.  Chased King Billy results and 7Bit Casino results.

Thanks to all for your patience.

Any news on red stags, never waited this long?

Ty blue!

I purchased $25 pokerstars on Thursday - Any update on this?

nope - I've sent chasers and nothing.  They are getting worse.  Sorry for the long wait.

Also king Billy - nothing either.

Please read your private message from me. 

Hi LCB'ers, 

Just want to share  some pics with this nice mug and say thank you to LCB shop :)

looking awesome, thx for sharing and enjoy your new LCB mug!

Hey Olivia - love your mug pic.  Thanks so much for sharing it.

You are welcome :) 
many thanks to you too! 

Emu removed once again due to no code, lack of response, no results etc etc.  Sorry to those of you waiting.  This may be their last chance!

Members who have claimed Emu - I'm going to refund the cost to you.  Emu are now permanently removed and will not be returning to the shop.  If they come back with results and a code, I'll send them over to you for free.  The wait has been unacceptable and you've all been very patient, for which I thank you.

As for all the shop requests this week, please note there will be delays as a lot of the reps have gone off to the conference.  Thank you in advance for your patience.

Hello,

I received all of the LCB 3$ rewards for deposits, thank you!, but I still didn't receive the 2$ free spins I bought in the shop (24VIP casino). It's the first time I bought free spins in the shop so Idon't know if I should find the free spins in the cashier with the other promotions? or do I need to contact the casino support?

Regards

Check the casino for your purchase.

Has been .a while but yesterday I purchased another freespin package for SpaceLilly :)

Hello,

I did find the 24VIP casino freespins in the promotions menu of my account. I also bought Vegas crest casino freespins in the shop. But the promotions menu is different in this casino and does not include the possibility to show my free spins here. In this case how players do receive their freespins? email from the casino?

Thank you!

They haven't been credited yet.  They denied the request saying you had them already.  I've queried the denial because I can see that you have not had them already in October.  Waiting to hear back.

ok, thank you!

The rep has come back to me advising that you were credited accidentally under the reward scheme.  So despite you getting this item, I'll be refunding you the cost as you received it on 24th for free in error.  You can't apply again until 24th November.

Hello,

I`ve collected chips for to buy in the LCB Shop  for the amount of 2 Euro .

I`d chose from the offers in the shop a 5 Euro freechip from Casino Luck  

Now three days later it is still not shown in my balance ,so i asked in the chat of Casino Luck about this ,and I was told  they have never heard of LCB site at all

Hereby a transcript of the chat I had with an operator of CasinoLuck :

(take notice of the of the orange coloured part)

General Info
Chat start time
 October 31, 2018 12:01:42 PM EST
Chat end time
 October 31, 2018 12:25:25 PM EST
Duration (actual chatting time)
 00:23:42
Operator
 Ian
 

Chat Transcript
info: Thanks for coming to Live Chat. An account Manager will be with you shortly. Your estimated wait time is 0 minutes and 41 seconds. The queue length is 1 and your place in the queue is 1
info: You are now chatting with 'Ian'
Ian: Hi there and welcome, my name is Ian, how are you today? 
harald blommers: doing well ty
Ian: great :)
harald blommers: a couple of days ago i bought a 5 Euro freechip at LCB site and it still isn`t shown on my balance 
Ian: Could you kindly tell me your username so that I can have a look for you? :) 
harald blommers: pharaldo
Ian: thank you One moment please while I have a look at your account, thank you :) 
harald blommers: ok
Ian: I can see no offer regarding this promotion on your account 
harald blommers: me neither
Ian: the promotions we sent are directly from us  to [email protected] 
harald blommers: I did buy it at LCB site shop.
Ian: It appears that you have received a third party affiliate offer that is not sent from us. We only send offers to our existing players. The reason you received this is because your phone number is registered on an online mailing list, this can happen in several ways. For example, to participate in a competition or to complete a survey. 
harald blommers: so you suggest me to complain at lcb site regarding this issue?
Ian: well its an affiliate promotion, therefore its a 3 party 
harald blommers: ok,i`ll go to LCB site then
harald blommers: thanks for your time and effort
Ian: see maybe if you have a bonus coded for this offer 
Ian: bonus code
harald blommers: no its about LCB gives everytime logged in 20 cents and when 2 euro`s are collected that way some casino offers are available to choose from
harald blommers: one of these casino offers is casino luck with a 5 euro freechip for the costs of 2 Euro 
Ian: I see I never heard of this offer,  as I said we look at your account first if you have been sent an email offer 
harald blommers: no it is not sent by the casino itself . 
Ian: no as I would able to see the offer if the promotio0n was sent form us 

harald blommers: https://jswqzs.com/shop
harald blommers: the offer is on here
Ian: never heard of this site 
harald blommers: its a well known site though for gamblers
Ian: I se however since we do not deal with them,  we would have no information about it 

harald blommers: About LCB We are an independent directory and reviewer of online casinos, a casino forum, and guide to casino bonuses.
Ian: I see, however as I said here the bonuses and offers are offered directly form the brand not by 3rd parties 

harald blommers: well i go to LCB for this then
harald blommers: thank you anyway
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Ian: well, let us know if any promotions are related so I can escalate this to the relevant department to investigate further 
info: Your chat transcript will be sent to [email protected] at the end of your chat.
harald blommers: ok i will do that
harald blommers: bye
Ian: thank you :)
Ian: Thanks for chatting with me. We are available 7 days a week, all day from 07:00 GMT – 00:00 GMT. If you have any other questions, please contact us on chat! :) 
harald blommers: ok

can anybody from the LCB team  sort this out  for me?

You should contacted Blueday or other admin if you have question regarding your purchase, asking the casino live chat agent won't help your case since they are not aware of this, only the casino representative at LCB is.

Checking Shadowbet, think it's been 48+ not certain though since the my shop link on my dashboard isn't working ;-)

I've just checked your purchases and you've never purchased the casinoluck item.  These are all your purchases.

50 Casino Spins Pharaldo 1967 TradaCasino [email protected] 03, 2018
€5 Casino Chip Pharaldo 1967 Campeonbet Casino pharaldo pharal...  October 29, 2018
50 Casino Spins Pharaldo 1967 TradaCasino harald blommers pharal... October 17, 2018
50 Casino Spins Pharaldo 1967 TradaCasino pharaldo September 27, 2018 17:02
$30 Free Chip Pharaldo 1967 Slotland pharaldo September 27, 2018 17:00

This casino doesn't do weekends.  It will be dealt with tomorrow.

Thanks for the guiding.:D :D

คาสิโน : po

Chasing King Billly purchases.  Thanks for your patience.

Requested the freechip from eatsleepbet more than 48 hours ago,but still not received.

Could you help me with that case ??

Nothing yet I'm afraid.  I've chased it up for you.

Hi blueday, I purchased 20 free spins at the shop for Drake on Dec. 6th Thursday and havent recieved them yet. Can you please help me with this? 

                               Thank you  

I have them date stamped for the 7th but, yes I'm waiting to hear.  I had a couple of days off hence the slight delay.  All is in hand and thank you for waiting the extra time.

I was wondering why miami club is no longer available in the shopping category