Hello Kalinke,
Hope you are well, sir.
I am sorry to hear about your issues with the Coupon Code. Unfortuantely, the problem with your claiming of the bonus was not that the country is excluded, as German players are welcome to use the LCB77 promo.
Instead, it appears that you had already claimed the same coupon code from your old account, which you opened in 2020.
As per the terms, you are only allowed one Player Account at Yabby Casino, and therefore, you are not eligible to claim the coupon on your new account.
I hope this information sheds some light on what happened. Please do let me know if you need any additional information.
Sincerely,
Mikey
Casino Management
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