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- Replied by
- Chadox78
- at Mar 15, 21, 09:06:37 AM
- Full Member 120
- last active 6 days ago
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- Replied by
- LA-Martyn
- at Mar 15, 21, 11:13:53 AM
- Casino Rep 71
- last active 12 hours ago
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- Replied by
- Kate Randina
- at Apr 04, 21, 03:53:18 PM
- Sr. Member 310
- last active 11 days ago
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- Replied by
- MelissaN
- at Apr 05, 21, 12:24:07 PM
- Almighty Member 15546
- last active 2 months ago
Your cashback request has been sent to the casino. Keep you posted.
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- Replied by
- Kate Randina
- at May 04, 21, 02:40:54 AM
- Sr. Member 310
- last active 11 days ago
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- Replied by
- Kate Randina
- at May 04, 21, 03:37:17 PM
- Sr. Member 310
- last active 11 days ago
That is not accurate. My last request in this forum got the same response. I had then made at least 2 more deposits.... And as they aren't calculating these amounts correctly...kinda makes me feel like I've missed out on a lot of cashback that I mY have been eligible for but didn't receive.
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- Replied by
- Kate Randina
- at May 04, 21, 04:00:37 PM
- Sr. Member 310
- last active 11 days ago
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- Replied by
- NymFeauX
- at May 28, 21, 12:02:27 AM
- Newbie 4
- last active 3 years ago
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- Replied by
- MelissaN
- at May 28, 21, 03:19:42 AM
- Almighty Member 15546
- last active 2 months ago
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- Replied by
- NymFeauX
- at May 28, 21, 05:57:50 AM
- Newbie 4
- last active 3 years ago
I thoroughly read over the first page and made sure to check and double check my transaction history as far as deposits were concerned with LuckyCreek so as not to run into an embarrassing situation much like the one I seem to be in right now, ironically enough. Unless there is some other caveat I'm missing here or LC's rep has made a mistake, I have deposited EXACTLY $320 worth of my money from a total of 2 different debit/cards. Was there exclusions to certain deposits based on bonuses claimed or visa rather MasterCard deposits on a Thursday or something? It's not the end of the world and I'm not too terribly upset but I would genuinely like to know what the reason nearly $200 worth of my deposits were not eligible or otherwise counted as being eligible for this bonus if possible please? Thank you!
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- Replied by
- NymFeauX
- at May 28, 21, 06:07:46 AM
- Newbie 4
- last active 3 years ago
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- Replied by
- MelissaN
- at May 28, 21, 06:38:59 AM
- Almighty Member 15546
- last active 2 months ago
No problem at all. This is the result for Cherry Jackpot casino.
Rated:4/ 5
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- Replied by
- MelissaN
- at Jun 02, 21, 07:07:18 AM
- Almighty Member 15546
- last active 2 months ago
Chadox78 wrote:
Hi can you check to see if I have Cashback on Casinomax, username Chadox78?
Thanks,
Chad
Your request has been sent to the casino rep.
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- Replied by
- MelissaN
- at Jun 03, 21, 02:25:51 AM
- Almighty Member 15546
- last active 2 months ago
We've checked with the casino rep and you don't qualify for the cashback offer since you received cashback on the 29th and made no deposits since then.
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- Replied by
- Kate Randina
- at Jun 03, 21, 03:21:25 PM
- Sr. Member 310
- last active 11 days ago
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- Replied by
- Kate Randina
- at Jun 03, 21, 03:23:12 PM
- Sr. Member 310
- last active 11 days ago
Oh I've also made deposits at both casino max and cherry jackpot but not sure how mich. Please request for yekaterina19 and to at least provide the amount deposited if do not qualify for cash back
Thanks
Rated:3.7/ 5
3/ 5
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- Replied by
- Kate Randina
- at Jun 05, 21, 05:40:52 AM
- Sr. Member 310
- last active 11 days ago
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- Replied by
- MelissaN
- at Jun 05, 21, 02:58:58 PM
- Almighty Member 15546
- last active 2 months ago
Kate Randina wrote:
None of the 3 had any chip added...is that because I do not yet qualify or did I request too late and will now have to wait until Monday?
We still haven't got feedback from the casino rep. I guess we'll have it on Monday.
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- Replied by
- MelissaN
- at Jun 08, 21, 03:19:43 PM
- Almighty Member 15546
- last active 2 months ago
Hi Kate Randina,
Here are the results:
Casino Max: $75 deposited and lost since last cashback
Cherry Jackpot: $75 deposited and lost since last cashback
Rated:4.2/ 5
4/ 5
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- Replied by
- Japeth Herrera
- at Jul 18, 21, 04:17:11 AM
- Sr. Newbie 47
- last active 7 hours ago
Hello I would like to claim the cash back. Username is chucholives. I deposit with all 4 (Roaring, Casinomax, cherry jackpot, and Spinfinity) casinos. Thank you
Rated:4.5/ 5
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- Replied by
- MelissaN
- at Jul 19, 21, 03:58:57 AM
- Almighty Member 15546
- last active 2 months ago
Hi Japeth Herrera,
We received the cashback results:
CasinoMax: Cashback applied 17/7 no deposits since
Cherry Jackpot: $60 added
Roaring21: Cashback applied 15/7 does not qualify since
Spinfinity: $75 addedRated:4/ 5
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- Replied by
- Japeth Herrera
- at Jul 26, 21, 07:00:22 PM
- Sr. Newbie 47
- last active 7 hours ago
Could you check to see if I deposited enough for roaring and casino max. I'm not sure how close I am to getting that bonus. Thanks
Rated:4.7/ 5
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- Replied by
- MelissaN
- at Jul 27, 21, 01:55:18 AM
- Almighty Member 15546
- last active 2 months ago
Japeth Herrera wrote:
Could you check to see if I deposited enough for roaring and casino max. I'm not sure how close I am to getting that bonus. Thanks
We'll notify the casino rep. Keep you posted.
Rated:4.2/ 5
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- Replied by
- MelissaN
- at Jul 27, 21, 06:19:06 AM
- Almighty Member 15546
- last active 2 months ago
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- Replied by
- Japeth Herrera
- at Jul 27, 21, 07:39:09 AM
- Sr. Newbie 47
- last active 7 hours ago
I didn't realize that a Cashback request reset all 4 casinos. I thought it only affected the casinos I received Cashbacks from. Now I know to hold off my request. Wait....Does the act of requesting a cashback start the counter back to zero? Or is it receiving Cashback from one of the casinos the thing that starts things over? I'm confused. Sorry, this post is confusing to me....and I wrote it.
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- Replied by
- Japeth Herrera
- at Jul 29, 21, 12:15:39 AM
- Sr. Newbie 47
- last active 7 hours ago
Hi, I was hoping you could request casinomax once again. It is the only casino that I can see all my deposits with a simple search and it seems I have almost 300 in losses. I have never received a Cashback from max, so I'm wondering why none of my deposits prior to the 17th are being applied. Could you help me out on this? Please? Username-chucholives
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- Replied by
- MelissaN
- at Jul 29, 21, 03:35:57 AM
- Almighty Member 15546
- last active 2 months ago
Hi Japeth Herrera,
We're going to check your questions with the casino rep. I think that the rep counts cashback for each of the casinos separately since he provided the results for two casinos last time. We'll check if you qualify for Casino Max and get back to you.
Rated:4.2/ 5
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- Replied by
- MelissaN
- at Jul 29, 21, 04:50:59 AM
- Almighty Member 15546
- last active 2 months ago
Hi Japeth Herrera,
Here is the answer from the casino rep:
The cashback is for individual brands, it's not added up for each brand. If a player receives cashback either LCB or from the casino then it starts again from that point.
So for this customer, he received cashback at CasinoMax on the 17th of July, this was issued by the casino itself for the player's deposit on the same day. So the LCB cashback would be worked out from that date.
So the cashback would be worked out on when the last cashback was issued or in the case of a first claim, the last 30 days.
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- Replied by
- Japeth Herrera
- at Jul 29, 21, 08:45:57 AM
- Sr. Newbie 47
- last active 7 hours ago
Sorry, I gotta say that's lame. I sacrificed a $75 cashback for a $4.28 cashback from a single deposit. I wish that was one of the terms noted in the Terms and conditions in the first post that had a clearer explanation. I understood the term "cashback" used int the terms and conditions, was only referring to this promotion's cashback. I appreciate your help. I was initially excited about this exclusive bonus, but this is a huge disappointment. I've been a loyal customer for a while but i'm beginning to feel more and more like a sucker the more I deposit. First I stopped recieving account benifits freebies, now I got left out of a bonus on an unclear technicality. I feel like I may have to start looking for a new RTG casino group to give my business to. A group I can trust. Sorry to vent, but feeling like an unvalued customer is something I am not a big fan of. Thank's for your help again.
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- Replied by
- Japeth Herrera
- at Jul 29, 21, 12:41:26 PM
- Sr. Newbie 47
- last active 7 hours ago
" So the cashback would be worked out on when the last cashback was issued or in the case of a first claim, the last 30 days "
7. When claiming your first cashback in this thread, you may only include deposits made 30 days prior to the date of your first post in this thread
It makes no sense why this doesn't apply to me since it was my first request on this thread. Thanks anyway.
-
- Replied by
- MelissaN
- at Jul 29, 21, 01:12:51 PM
- Almighty Member 15546
- last active 2 months ago
Hi Japeth Herrera,
So the casino rep advised us that you received cashback at CasinoMax on the 17th of July, this was issued by the casino itself for your deposit on the same day. So the LCB cashback would be worked out from that date.
You can't claim both cashback offers. It is not your first cashback request since you already got the casino cashback that's why he couldn't apply this rule you pointed out in your post... or in the case of a first claim, the last 30 days "
Hope this helps.
-
- Replied by
- Chadox78
- at Aug 01, 21, 01:15:44 PM
- Full Member 120
- last active 6 days ago
Request cashback for Chadox78 please on Casino Max.
Thanks
Rated:4.6/ 5
-
- Replied by
- MelissaN
- at Aug 02, 21, 04:11:24 AM
- Almighty Member 15546
- last active 2 months ago
Your cashback request has been sent to the casino.
Rated:4.2/ 5
-
- Replied by
- Japeth Herrera
- at Aug 10, 21, 01:17:10 AM
- Sr. Newbie 47
- last active 7 hours ago
-
- Replied by
- MelissaN
- at Aug 10, 21, 02:42:30 AM
- Almighty Member 15546
- last active 2 months ago
Japeth Herrera wrote:
Request a Cashback, not sure if all 4 casinos qualify. But could you check...
Username Chucholives
Your request has been sent to the casino rep.
-
- Replied by
- MelissaN
- at Aug 10, 21, 04:14:02 AM
- Almighty Member 15546
- last active 2 months ago
Dear LCBers,
Here are the results:
Casino Max - does not qualify
Cherry Jackpot - had a win and cashed out
Roaring 21- does not qualify
Spinfinity - credited $75
Slotsroom - does not qualifyRated:4.2/ 5
4/ 5
-
- Replied by
- Japeth Herrera
- at Aug 14, 21, 04:07:54 AM
- Sr. Newbie 47
- last active 7 hours ago
Quick Reply
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