ZigZag777 | ArgoCasino | IviCasino | EgoCasino | Explosino Support and Complaints Thread

Please tell me what casino did you play at and provide me with your casino username. We'll notify the casino rep. 

Egocasino and username Gatman211

Still no update form them on what is happening with my bitcoin withdrawals requested on February 11, 2022.
 

I wouldn't expect them anytime soon I've been waiting since dec 21 

Hi,

We'll check with the rep to provide an update about your withdrawal. 

Still nothing?

We'll check with the rep again. 

Sooo nothing still from rep? 

Unfortunately, not. We sent him a reminder but he hasn't replied yet. Hope he'll get back to us as soon as he gets some info about your withdrawal. 

Pretty sure they aren't gonna pay me. How are they even still in operations with that kind of business ethic. I've never had to deal with this from any other casino they can't even respond and it's been well over two months avoid this casino at all costs guys.!!

Hello I asked live chat today and they said :

Please hold while your request is being processed.
Thank you for being with us! Your request was sent to the Finance Department and will proceed as soon. All withdrawal requests process work in order as the queue. I am sorry you experience this inconvenience. I just want to inform you that the Department in charge is taking care of your request. Your understanding is highly appreciated.

They always say the same thing every time pretty sure it's just a bot I have heard that probably 50 times 

Hi guys,

Yes, you know that our tester got the same answer when asking about her withdrawal. You can read the report HERE. 

The casino rep doesn't reply to our messages, he'd probably say the same things as the casino support. We'll keep on trying to reach him and get some feedback about your withdrawals. 

Yes, they always say the same thing.

I have been working on this, messaging and emailing argo casino multiple times everyday since November 2020.
It felt like a long installment/retirement plan.

Paying 500 every after 2 months.

Going on to almost 3 months now!!! 🤬😡🤬😡 still can't be reached I guess?

Oh sorry to hear that. We still haven't heard from the casino rep. He stopped answering our messages. We'll try to get in touch and see if he can help. 

Hi I am still waiting for the payment from my February 11 withdrawals.

 I think I have now reached some kind of record, since I have not received my payment from 17th of December 2021.  

" Argo Casino - Best Real Money Casino with Instant Payouts " says their website. Can not say I agree.

Is this a Russian casino and how will it affect the payouts?

They have been facing this issue with payouts for a long time now. The casino rep managed to speed up the process almost every time we asked for but lately we receive more and more complaints with a cashout that is longer than 3 months and the rep could not do anything about it. We still haven't heard from him although we sent several reminders. 

Ok. Thank you MelissaN, hope we will get our winnings soon.

Hello? Still no payment as of now.

Oh sorry to hear that. We still haven't heard from the rep. He doesn't reply to our messages. We'll try another contact. 

Hello, did you hear anything back from them?

Thank you @MelissaN I really appreciate the help.

Nothing. Don't know what's going on. Is there any progress with your withdrawal? 

I have a withdrawal pending since mars 8th 

What worries me the most is that I am provided with zero reason or information for the delay. Everytime I send a mail to customer support the but nothing so far

That is why I ask LCB's help for resolving this matter.

My username on EXplosino is ZOLJA. [email protected]

Thank you very much for your help and time

Unfortunately, everyone has the same problem. That is the reason they are on our Warning list. I doubt we could speed up the process but we'll notify the rep. We also haven't heard from him for quite some time. 

Ya don't be expecting it anytime soon some of us have been waiting since December 

Still no progress with my withdrawal.

Sorry to hear that. Unfortunately, no news from the casino rep. Don't know what's going on with these guys. 

hey all,

Amount 250.00 eur

Date20-03-2022 15:03:16

Support says "wait we need more time"

so here i am.

Argocasino , username daniels262  requested via neteller.

Hello, did they say anything at all?

Hello daniels2626, 

Thanks for notifying us about your withdrawal delays, we will try to reach out to the Casino Rep and escalate your complaint. We will keep you posted on this forum thread if anything. 

Hi triller79, 

Please be advised that MelissaN is on maternity leave and I will be taking over your case. I'll reach out to her to give you the latest update. Keep posted on this forum thread. 

Okay, thank you very much for the notification @KingNemo

I hope @MelissaN will get all the rest she needed.

Good health to her and  her baby.

Hello triller79 and daniels2626, 

Unfortunately we haven't got any feedback from any of the respective online casino representatives. The lack of communication is real. We will reach out again in hopes of getting back a response, but things are looking very doubtful at the moment.. 

Hello, what about now? Did they say anything?

Hello triller79, 

Unfortunately nothing thus far. I have reached out to them and sent them a reminder. No response in site. 

Hello,

still no money

Hello daniels2626,

Please be advised that ArgoCasino has been placed on our Warning list due to slow payouts, delays, or no payments at all. The customer support sends generic emails with no resolution. Some of our players have been waiting for 2 months to get their BTC withdrawal.

We have contacted Casino Representative a while back regarding your complaint and they haven't responded to us at all unfortunately. It seems they have gone rogue on us. We will try to reach out to them yet again in hopes of getting a response. Keep you posted if we get any news. 

I'm still waiting from December good luck this casino should be shut down

okai, how can we the players , or where do we have to or where even can we make a complain where else can we seek help?

Hello daniels2626, 

There is not much more we can do here, we have done everything in our power to escalate your complaint and contact the people that needed to be contacted 2x in fact. Unfortunately we aren't receiving any responses. 

hey,

i dont care about my winnings its the case itself,

are there eny official place where can i wrote about it? i mean like a law or something like that.

its just people are getting ripped off, i would like to make complain to some office who could help, all the Casinos in this system needs to get shut down.

Hi daniels2626, 

We are sorry that you had to go through this and be a victim. The players must hear your experience! 

For start you can leave a review and comment HERE. Scroll down to make the comments and rating.

Secondly, you can read our Argo Casino Test - From the Players for the Players Article. Here you can also leave a comment and let all the fellow gamblers know to steer away from this Casino. 

Lastly, you can leave a complaint to Curacao License as they stand behind ArgoCasino. 

Hope all this helps to give you closure. 

Good day,

I'm waiting for my 500 EUR bitcoin withdrawal requested on June 9, 2022.

Hey triller79 did you ever receive any of your previous withdrawal requests? Why are you still playing there? I still haven't got mine from December 😡

Hello triller79 & gatman211, 

Unfortunately the brands in this complaints thread are not cooperating with us. The likelihood of them responding to us is very slim as we have reached out to them many times before and have never received a response. You may file your complaint to Curacao License and hope for the best. 

Please refrain from playing at these Casino Brands until we establish a better relationship and can provide assistance. 

I played at zigzag casino on 28.8.2020 and won 22 214 €. Now after over 2 years of them avoiding to pay and answering to me that they have a delay on payments and they will pay as soon as possible they have stopped answering my messages. I managed to get 4000€ at the beginning but after that nothing. I have done all verifications required just to get the first withdrawals so there is no issue there. Now I dont know what to do anymore since I get no responses and I was more than patient with the casino since they paid at the beginning.

This issue is found for me on thepogg complaints but zigzag is unwilling to reply

Hello hyvalauri,

Could you please send us your Casino Username via private message so we can inquire about your case?

Thank you in advance.

Hello hyvalauri,

We are still waiting for your account details. Please send us via private message to be able to help you.

Thank you in advance.