ZigZag777 | ArgoCasino | IviCasino | EgoCasino | Explosino Support and Complaints Thread

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Last post made 11 months ago by Anchi
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  • I feel like this is not okay at all. You should warn players your withdraw system is down so players know not to play here til its fixed.

    It has now been 26 days and no payment. And this is because you guys are upgrading a new payment system and this takes over 26 days?

    And now you are telling me its going to take weeks longer. So you are not paying players for minimum 40 days and you just act like this is ok?

    LCB I see both Sydney and Melissa thanked his post but did not comment. Are you guys saying this is okay and normal that casinos do not pay players for months and make up lies? This is totally absurd to see you guys support this behavior and actually thank the casino for this.

  • Well its the end of the week and no payment again.

    Might be time to issue a warning about this casino so other players dont have this happen

  • @JennJennca informed us via private message that she received her payment. 

  • The withdraw request has been processed by the financial department. 

    Best Regards,
    ArgoCasino.

    2.2/ 5

  • Thanks LCB for helping get me paid.

    I got my money and have closed my account with argo and all jocsolution casinos and warned many players and affiliates in the industry not to play here or work with this casino.

    35 days to get paid such a small amount is totally outrageous behavior. 

  • Hello I am from Novi Sad, Serbia an account at argocasino.com.

    I have been waiting for my 1000 euros bitcoin withdrawal made last May 19, 2021. It has been more than two month but the casino had not pay me.
    I have been emailing them and asking live chat but they always say the same thing. That "We will forward your request to the Financial Department to withdraw your winnings as fast as we can."

    Please help me. My registered email address is [email protected].

    2.2/ 5

  • Hi triller79,

    Thanks for letting us know. The casino rep will be notified. Keep you posted. 

  • Dear triller79, 

    We were integrating new crypto-processing and could not withdraw funds to bitcoin. I sent your request to the finance department. 

    Best Regard, 
    ArgoCasino.

    2.2/ 5


  • I made new withdrawal to neteller in July 26. And it has been 2 weeks since but they still haven't paid any!

  • triller79 wrote:


    I made new withdrawal to neteller in July 26. And it has been 2 weeks since but they still haven't paid any!

    Thanks for letting us know. The casino rep will provide an update to us here. 

    Rated:

    3.5/ 5

  • Hello what did they say?

  • triller79 wrote:

    Hello what did they say?

    Still haven't heard from them. Will send them a reminder. 

    Rated:

    3.5/ 5

  • I asked live chat support and this is what they said :

    Thank you for your patience.
    As I see, your withdrawal request is being processed.
    We will forward your request to the Financial Department to withdraw your winnings as fast as we can.

    This is ridiculous! I have been waiting for almost a month now.
    I don't know why they cannot process the payment faster, it is only a few hundred euros!

  • Thanks for the update, triller79. The casino rep will notify you about the progress of your statement. 

  • Dear MelissaN, 

    The first withdrawal request has been processed by the finance department. 

    Best Regards,
    ArgoCasino. 

    2.2/ 5

  • Hello, I checked my neteller account but I did not receive any payments from argo casino. Please follow up.

  • triller79 wrote:

    Hello, I checked my neteller account but I did not receive any payments from argo casino. Please follow up.

    We sent a reminder to the casino rep. He'll follow up. 

    Rated:

    3.5/ 5

  • Hello they still haven't paid yet.
    And no new email/message from them.

  • Dear triller79, 

    Can you create requests on a crypto wallet?

  • Hello, i'm waiting withdraw 3 days and nothing happens

  • Dumbino wrote:

    Hello, i'm waiting withdraw 3 days and nothing happens

    The rep will update here once he has the info. 

    Rated:

    3.5/ 5

  • Dear Dumbino,

    I have sent your request to the finance department. We apologize for the delay.

    Best Regards.

  • Dear Dumbino,

    The withdrawal request has been processed by the finance department. 

    Best Regards.

  • Now all ok, thanks. No more questions

  • Glad you are finally paid. It took longer than we anticipated. 

  • Dear triller79, 

    The last withdrawal request has been processed by the finance department.

    Best Regards,
    ArgoCasino.

    2.2/ 5

  • I am now waited for my withdrawal of 500 euros for 26 days. My account is fully verified, and I have asked many times about this issue from their support. My total balance is gone up to over 7000 euros, and I just now noticed these many problems of this casino.

    Can you help me about this matter, please.

  • Hi HessuHopo,

    Please provide me with your casino username and the casino rep will be notified. 

  • Thanks, just sent you pm

  • Dear HessuHopo,

    I'll send the information to the finance department.

    Best Regards,
    ArgoCasino.

    2.2/ 5

  • My withdrawal is still pending, now 32 days. Any news from Argocasino, when my withdrawal is processed?

    2.2/ 5

  • The casino rep will update us. 

  • I have been waiting for my 500 EUR withdrawal request made on September 23rd. I have been waiting for a long time!

  • triller79 wrote:

    I have been waiting for my 500 EUR withdrawal request made on September 23rd. I have been waiting for a long time!

    Please private message me your casino username so we can notify the casino rep and see if he can assist. 

    Rated:

    3.5/ 5

  • Hi triller79,

    We received your account details and notified the casino rep. Keep an eye on this topic. 

  • Dear MelissaN,

    The finance department said that the withdrawal request will be processed in the near future.

    Best Regards,
    ArgoCasino.

    2.2/ 5

  • It took a year for you to pay me in 250 to 500 increments and also because you kept on delaying the payments.

    I still have a 500 EUR pending withdrawal and a casino balance of 3500 EUR.
    How long will it take you to pay all of that?

  • Hi triller79,

    We've sent an email to the Casino Representative. Please keep an eye on this thread for updates.

  • I checked my email inbox but I did not get any new email from them. What about you?

  • Hi triller79,

    We are going to notify the casino rep and see what's going on? We still haven't got any feedback from them. 

  • My withdrawal has not been processed either. It is now pending for almost two months.

    Has anyone gotten money from Argocasino lately? 

    2.2/ 5

  • Dear triller79, 

    The withdrawal request has been processed by the finance department. 

    Best Regards,
    ArgoCasino.

    2.2/ 5

  • Dear HessuHopo, 

    According to our data, you have received the money.

    Best Regards,
    ArgoCasino.

    2.2/ 5

  • I just received an email from Argocasino, and I can confirm they have processed my withdrawal. Still hoping, that next time this will be easier and faster.

    At this point, I would like to thank G-R Affiliates and Melissa for helping me.

    2.2/ 5

  • Hi I received the  500 EUR payment.  And now still have  3500 EUR left to go.

    I hope they will pay all of it soon.

    Thank you Melissa and G-R affiliate for the help!

  • Thanks for letting us know, triller79. Hope you'll get the rest of the money soon. 

  • Hello I requested new bitcoin withdrawal of 500 EUR last December 9 and they have not pay yet. I asked live chat support today and this is what they said :

    "As I see, your withdrawal request is being processed.
    We will forward your request to the Financial Department to withdraw your winnings as fast as we can."

  • Hi triller79,

    We'll notify the casino rep about your post. 

  • Hello did they say anything?

  • triller79 wrote:

    Hello did they say anything?

    We haven't received any feedback yet. We'll send another reminder. 

    Rated:

    3.5/ 5

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