Dear tenjiotex,
We appologize for discomfort you felt, as mentioned we are acting according to T&C Please contact the provider directly for the resolution and from our side we will be happy to follow it. .
tenjiotex wrote:
Dear tenjiotex,
Play-n-go officialy confirmed about vulnerability in games regarding JackPots. All winnings received by players in these games are canceled.
"If we mistakenly credit your user account with winnings that do not belong to you, whether due to a technical, error in the pay-tables, or human error or otherwise, the amount will remain our property and will be deducted from your Member Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us."
Deposits are returned to player's account and we are sorry about this situation.
Best regards,
Kate
And by the way. There is no evidence that there was any mistake in the slot. Other top and HONEST casinos still allow these slots to be played.
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