Wcasino

Excuse me!!! I had already mentioned that in my first post along this thread!! Please read it "I was able to have the funds re-added ..."

At this point.. I am more angry that are using my real name here and NOT my username.  Whatever happen to privacy protected and so forth??  

I wasn't going to press you about the time stamp discrepancy but now I think i'd like an explanation please.

Regards,

Trinzies

Hi Trinzies,

Very sorry for use your real name, our mistake, you prefer have a public conversation that by email.

I feel this conversation is losing the target, what do you like we will do?

Best Regards

Trinzies your name was removed to protect your privacy. 

Thanks Zuga for removing my name

As for "this conversation losing target"? Please allow me to get it back on track for you WcasinoOnline.

Again, these are the facts: My initial wagering was of 20 x $140 = $2800 (with 54.43% already completed) turned into $29640 when 20 x $741 = $14820    That is not 20 x but 40 x $741 

I mean c'mon you guys!! Either your game errors and shuts down or I give up from tiredness if i sat there and try to complete wagers within 3 days. 

 to think my wager requirements went from $2800 to $29640 all on a $40 deposit with $100 bogus money.

Regards,

Trinzies

Hello,

today Wcasino confiscated my funds of 12,000 EUR and closed my account. They didn't give me a proper explanation.

The live chat said: "The account was closed, due to irregularities in sports betting, advantageous and dishonest bets, the last withdrawal will be processed and no more" I asked them to specify what they mean by that but they didn't answer.

I've been using this site since November 2018. I placed 196 bets, lost 108, won 75 and 13 bets were voided/refunded. I've made 13 successful withdrawals à 500 EUR which is the maximum amount you can withdraw per one transaction. I never took a single bonus.

No idea what the problem is.

Hello IonnieLCB,

Could you please send me your casino username in PM inbox and we'll contact the Casino Representative regarding your complaint.

I've just sent you my username via PM. You can also see it at the screenshots. Thanks for your help.

Thanks for providing us with your casino username IonnieLCB. We've sent an email to the casino. Keep an eye on this thread.

Dear LonnieLCB, First, this Forum is about Casino, and your account was closed for fraudulent sport betting, that mean that this forum can't understand very well the reason. Nevertheless, your account was closed because you have a fraudulent behavior, making bet only in low tournaments where you know that edge on your side, and made bet only in matches where you found odds to be higher than on competition's offer. That behavior is forbidden in Sport-books sites. Best Regards Wcasino NET Support

Since when is prohibited to bet only in low tournaments? Is there such Term in your Terms and Conditions? If no, you should pay the guy and limit him. This what all legal sport-books sites do.

LonnieLCB's behaviour is not forbidden at all in Sport-books sites! Confiscating winnings for unjustified reasons, hypothesis and assumptions is forbiden though!

Sportsbetting is not a rocket sciense. Many casino players are used to sportsbetting and vice versa you know.

It is funny when new sportsbook advertise ''more than 100.000 football games per month, 500 diferrent leagues etc'' and when a player bet on those games and win then you accused him that he won on 2nd and 3rd league matches! If he losses, no problem obviously!

I'm not sure if I'm supposed to answer on that "excuse" but I have to mention that I did not even bet on lower level leagues only. I also placed bets on Bundesliga (Stuttgart v Nürnberg, Hoffenheim v Leverkusen), English Premier League (Chelsea v Wolverhampton), MLS teams (Red Bull New York v FC Dallas) and friendlies where major teams where involved like RB Leipzig v Pogon Szczecin) and many other games like that. I also bet on a UEFA Champions League double (Tottenham v BVB x Liverpool v Bayern).

Since I have no access to my account I cannot show you the proof for all of these matches but at least for some of them. Please see attachment.

I just looked through your ToS. It's nowhere mentioned that it's prohibited to bet on lower level leagues. How can you take this as a reason to confiscate 12,000 EUR?

Hello IonnieLCB,

We've notified the Casino Representative and asked him to reply in this thread.

Today they paid me a pending withdrawal of 500 EUR which I requested 8 weeks ago. That means the total confiscated amount has reduced to 11,564.75 EUR. It's remarkable they pay me another withdrawal 3 weeks after they closed my account, isn't it? Why do they do that but keep the rest? Obviously they are willing to pay but have not enough money to pay the rest. That was probably the reason they closed my account and confiscated the funds.

Hello IonnieLCB,

We've sent another email to the Casino Representative. Keep an eye on this thread.

Thanks. You can tell them that I would agree on a payment plan like 500 EUR each month.

I can not get into my account. tried to change the password still does not allow to enter

Hello иван иванов,

We've sent an email to the Casino Representative to check what's going on with your account. Keep you posted.