More than 20 days in silence, to come back and talk more shit?
The reason for the block is one: the user made a profit. If I had lost my deposited money, the account would remain active. If I won, the site blocked it to return the deposit. With this, the company will always profit. The user will always lose, making it impossible to profit
You are liars and bandits!
From my first day as a customer, I entered the support chat and asked what procedures to have a 100% verified account
I sent everyone, without exception, even more than they requested
All were accepted. Everyone, without exception! Because all were completely readable, true, current, valid
In my member area, the account status has changed to VERIFIED
I entered the chat again, asked if my account was verified. They said yes
I asked if I needed to send anything else, now or in the future, to play / deposit / withdraw. They said no. That everything was complete and nothing else would be needed
I have all of this saved, all conversations and chats, as evidence, words from several support staff
So, after all this, I decided to make my first deposit
I played one night, I made a small profit. And they blocked my account
They ignored me for days, they didn’t tell me the reason for the block (of course, it was the fact that I was a winning player, even if I had little profit. There was no other reason)
They requested documents again. I sent, were accepted
They kept asking for more, until I lost patience and denied any
I was asked to record video, totally absurd. I'm not an actor. Author. Artist. Film or novel camcorder. I'm not stupid or idiot for this. The next step would be to request my nudes, for sure
Obviously, if this had been requested BEFORE everything, the first time I went to the chat to ask for the procedures for account validation, I WOULD HAVE BEEN SENT. But it was not. What they asked for, I sent, checked, said that everything was complete, that nothing else would be needed in the future. This is the reason why I don't send anything to the site from this anymore!
I want my money. I won by playing honestly. I want my account reopened with my balance of 271.60 to continue playing. If you don't want to reopen my account, send me on the Skrill e-wallet or to the same deposit method
The reason for the block is one: the user made a profit. If I had lost my deposited money, the account would remain active. If I won, the site blocked it to return the deposit. With this, the company will always profit. The user will always lose, making it impossible to profit
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