BLACKLISTED: Tropica Casino | Cash o' Lot | Gibson | Sahara Sands | Ricardos

UPDATE by moderator Melcb 27 September 2016 - At this time there is no representative available to assist you for these brands. We have blacklisted them all. Read more about their rogue behaviour on our sister site HERE.

Hi Guys,

Tropica Casino Review
CashoLot Casino
UPDATE - March 2015 - Newly acquired brands:
Gibson
Sahara Sands
Ricardos

Tropica Casino is aware that players that have received sign up bonuses at other rival casinos are being declined at Tropica Casino. We will be changing this asap but in the meanwhile, if your bonus has been denied due to account being linked with another rival casino, please post your login here and I'll credit the account, should the account qualify.

Please note, for now, players from Austria, Costa Rica, Denmark, Finland, Italy, Netherlands, Poland, Russia and Sweden are not elegible for the sign up promotions. These lists of countries are however being reviewed and some of them will be removed next week.

Kind regards,
Duwayne

Hello, I have just signed up and I have no promotion available. I was told that I am not able to receive the bonus.  If you could please credit my account my user name is jamkam.  Many Thanks!

I don't have the sign up bonus - account is nyssa3 - I think I posted this somewhere else but I can't find it.

BOOIE thnx

Hi Guys,

Please check your accounts as the bonuses should be there to claim now.

Regards,
Duwayne

my username is markwins

Hi Duwayne, I didn't I see the free $35 LCB exclusive bonus when I downloaded the casino thru the banner here. It would be great to be able to get the LCB bonus even less the 10 I claimed in the cashier. Many thanks.

jamkam02

Tropica User Name: jamkam

thank you soooooo much Duwayne   BOOIE

i was told no promo available as well!! username: gherdt

thank you, I got my promotion back

You call this support??!! I posted my username 2 days ago, and still haven't gotten a reply. Are you on vacation or what Duwayne???? Once again, my username is markwins

I can't get promo either my log on is blndsuga

could you credit me too please wintermdk
many thanks

My username is munrabc, no promotional bonus was available when I registered either.

Thank you!

thank you duwayne got it was a long time since i got to play in a rival casino and the games have gotten better! thanks so much

My user name is  knichola

Mine also says no promotional bonus available.

my username is mistye81

Could you please review my account.  I only have the 25% reload available.  Thanks

I still have no promotions could you please check my account?

user name knichola

kssissy - username

I have been trying to get my account fixed since the middle of october. I posted in both ND bonus under Tropica and direct casino support. Can you please fix my account? 


user name  knichola

Thank you Duwayne

  BOOIE

Thanks mine account is fixed!

  Duwayne Are there any other Rival Casinos that you have influence with? I have become very fond of Tropica, and am so anxious to play as a regular. Soon as I can get started up and off the ground. I don't need these other Rivals or their abuse.One day they're sending me birthday wishes, the next I'm locked out! Don't know how they can treat someone this way, with lies, promises, and accusations with no proof or explanation. The only thing I can think of is this being their way of weeding out undesirables, like me, for not depositing enough and on a regular basis. Do you think this is why they can't answer? If you can do anything ,fine. If not, I have to let this go, It's their loss not mine 

hello,i just received an email from your casino stating i had bonuses in my account. many here at LCB received free chips, not me however. my live chat doesnot work and i was wondering if i could claim the exclusive $35.00 LCB bonus. can you help? my username is: genevahl, Thank You

Today I got a mail from Tropica about weekly bonuses. Tuesday was 200% slotsbonus. In my cashier it is empty and when I asked livechat they said that I couldn't get any promotions because of the abusing of bonuses from my country.
Strange since they removed those restrictions in the beginning and I did get the first No deposit bonus. I also got the free $13 on halloween.
So Duwayne, have you change the rules again or is it just me?

Hi Guys,

helwin and Tirilej, can you please give me your casino login names. genevahl, I searched with this username and couldn't find your account. Please send me your username and currency.

I'll have a look into this for you.

Regards,
Duwayne

I checked again today and the 200% slotsbonus was there. That is great but I know you haven't done anything so the question is...why did support give me that answer? Didn't you remove the bonusbanning of most countries?

hello, Dwayne, my user name at tropica is armybrat68. i don't know if you can do anything about the LCB exclusive 35.00, but i also did not have the 13.00 for friday the 13th. if you can help with that, i would appreciate it very much.

Duwayne,

yet again all the promotions in my cashier are gone...and odly enough they disapeared on my birthday :'( why would management do that? Why did my promotions go away?

Booie

hey Duwayne I didn't get anything as well

Duwayne,
My login is pipoc01. I signed up in October and I had no promotions available due to duplicate accounts at Rival casinos. Since then I've closed most of my Rival casino accounts. I tried logging into your casino today and was unable to because account is now locked. I would like to try this casino. This is the first time I've been locked out or denied access and promotions from any new Rival casino. And I don't understand why emails are sent out from Rival announcing a new casino to sign up with or a introducing a sister casino for another Rival casino for me to sign up with if it will cause this to happen. So I closed all my Rival accounts that I could recall having opened and left less then a handfull open. So I was hoping you could review my account again because honestly I've never been turned away by any other Rival casino and it's just odd that only Tropica has. It just seems unjust somehow. Especially when I read about a great new promotion that I'm excluded from. Thank You and Happy Holidays!

Hi pipoc01,

You can now access your account and all your qualifying promotions have been granted.

Kind regards,
Duwayne

thanks Duwayne

hi ty duwayne, for the everyday christmas  bonus , i wish you all the best and Merry Christmas,ty josie46

Thanks Duwayne!!!!!

i still have no promos ..ty username barnes

username v1960
I recieved only deposit bonuses

i signed up in november and i have no promos username==gmorales

Thank you for everyday is Christmas Tropica, very much apprciated!!!

Ok thanks....I'm going to remove the first post.  I've had a bad weekend.  My dad had emergency surgery last night to save his left leg and next week they will do the same to save his right leg.  So I was just in a bad mood and needing to play really bad.

Hi Duwayne--Seems I'm locked out of Tropica.  I'm a depositing player who's eligible for promos at other Rivals, would you mind checking this out for me?  Thanks much.  tnickers is my user id

hi duwayne all my promotion stopped today for no reason. I am a depositing player and i had no problems before, but when i asked live chat they said i had multiple rivals and they were stopping my promos. I have not signed up to any new ones for weeks? Can you fix it please? id. wintermdk

thanks that was super quick fix! All my promos are back

hi, I am a depositing member but when I went to log in today I was locked out.  I only have one acct that I know of at tropica and was planning on depositing again when I have the funds avalible.. 

This casino is tight with its free chips even to players who deposit. Vegas Regal is the most generous of all casinos. Their customer service really stinks.

Hi vtlady1952 and jakoman,

Can you give me your account logins and I'll check whats going on for you. Please bear in mind that accounts get blocked by Rival for bonuses. They look at players history at all rival brands and then make a decision. I'm happy to overlook their decision, should they be wrong.

Regards,
Duwayne

@vtlady1952

This is the Direct Casino Support Board not the place to ask for free chips! Please see the WARNING

thank you
Zuga

I only was making a comment about Tropica being tight with free chips. I didn't realize that it would be taken as asking for a free chip. I emailed Duwayne a PM. Why he answered me on this board I don't know. Sorry