CASINO CLOSED: LimoPlay - Play in luxury!

Hiya!

Let me introduce myself as a casino rep for LimoPlay casino. We are new online casino, but we want to be in our players heart by providing them best possible service.

LimoPlay casino available in different real money currencies + bitcoins. We have games from following softwares: netent, betsoft, amatic, SOFTSWISS, quickfire, endorphina. Also we have bitcoin bestseller game - PocketDice. We are pretty sure that it is good selection of games, and every player will find something to play at our website.

Withdrawals - generally under 12 hours. Most our withdrawals was processed under 1 hour, including awesome 2.500 EUR win by Norwegian player from LCB She played jackpot6000, our congratulations to her!

Verification requested only if your withdrawal is big, or if we have some security flags on your account(very rare case). It usually took only up to 12 hours to verify your account. By the way you can upload your documents in profile, pretty useful thing.

So, why wait , let's play at LimoPlay!

I am here for you each day, and ready to help if you help some questions or problems.

P.S. We have good welcome package!

Best regards

LimoPlay casino team.

Welcome to the forum and thank you for being here for our members!  *<:-)>

Welcome to LCB 

OYY The bloody 5 EURO MAX RULE

I fell for it thas aint no complaint comp,aint, but arghhhh get rid of it!

Your Question:
Please wait and one of our operators will be with you shortly.
You are now chatting with LimoPlay - Chat
23:32LimoPlay - Chat:
Hello, thank you for playing at our casino! How could I help you?
23:32yolo1118:
hi
23:33yolo1118:
i signed up earlier today made first deposit and got bonus
23:33yolo1118:
i read terms
23:33yolo1118:
it says 5 euro max bet
23:33yolo1118:
during bonus
23:33yolo1118:
but i am having couple drinks and i forgot and just bet 6 euros for 2 or 3 spins
23:34yolo1118:
now i dont know what to do
23:34yolo1118:
am i fucked ?
23:35yolo1118:
its on 2 cent credit i hit max and its 6 bux bet
23:35yolo1118:
i still have 177 euro
23:36LimoPlay - Chat:
Well,, of course violation of terms and conditions is not very good, but i do not think that everything is so bad. I will report about i t to the manager. He will investigate it and take the decision.
23:37yolo1118:
ok
23:37yolo1118:
i guess i just quit for the night then
23:37LimoPlay - Chat:
ok
23:38yolo1118:
have a feeling if i win big it might not make same decision
23:38yolo1118:
stupid bloody rule right?
23:38yolo1118:
just to get idiots like me to fall into trap
23:39LimoPlay - Chat:
You just should have read these rules, and everything would have been ok.
23:39yolo1118:
i just told you i did read them
23:40yolo1118:
you should read the chat m8
23:40yolo1118:
yolo1118:
i signed up earlier today made first deposit and got bonus
23:33yolo1118:
i read terms
23:33yolo1118:
it says 5 euro max bet
23:41LimoPlay - Chat:
ok, sorry please
23:43yolo1118:
please tell the boss to email me if i can continue or should i cancel bonus and just withdraw, and tell him its a scummy rule please but I know its my fault for falling for it
23:44LimoPlay - Chat:
Sure.

Hello yolo1118!

First of all - sorry for a bit late reply.

Yes, we have 5EUR max allowed bet while playing with bonus. We should have this rule to not be abused by some not very good customers. I believe 99% of online casinos have same rule, so I do not understand why you blaiming us for this rule. It is typical, you read it while taking bonus, and you was fully aware of it. We did not hide this term anywhere.

Please kindly PM me your registered email or nickname in casino, and I will check more carefully your case.

Also I am sorry that you have such problem, it's never good.

And my personal suggestion to all players - if you made bet higher than allowed you always welcome to open our 24/7 live chat and inform them that you made it by mistake. This will prevent any possible problems.

Best regards

LimoPlay team

Okay, let's check it by LCB certified (approved) online casinos. If at least 3 of certified casinos do not have this rule - I'll credit you 20$ NDB to you

Bitcasino.io, Betchain, mbitcasino, vegascasino.io, casinoextreme

Heh, those casinos do not have seal of approval

Pm me your registered email anyway, I'll give you 20$ NDB because you fighting for players right and better requirements, and since I am player myself - I love it.

Best regards

LimoPlay team

Where is list of casinos with seal of approval?  I didn't know there was official seal.  I just went down the Bitcoin list and picked some I've played and remember checking.

Sending email now by pm, thank you I appreciate the offer.

Another Tuesday passed by and still no freespins. Is this promo even real? I have been waiting weeks now for my freespins from your Tuesdays promo, but nothing yet. I talked to a live chat person, and told me I will get them next time I log in on Tuesday, and that was weeks ago. After that live chat is always offline. I also left messages but no one has replied, not one reply, oh and I never got a reply, and did I mention that I never receive any reply from my messages? I may look like I'm desperate for freespins but if you check my transaction history I deposited at least a little more than a bitcoin and cashed out a couple. I'm complaining because I hate casino sites who ignores their players for whatever reason they have. If you announced a promo and not award it to the player/s and/or completely ignore the player's request is pretty much false advertisement. You can keep your lousy freespins and fix your customer service department. Compare to other bitcoin casinos it is pretty lousy.

THIS IS THE F CONVERSATION I F HAD WITH ONE OF YOUR F REPRESENTATIVE. VERY F UNPROFESSIONAL. PARDON ALL THE F'SES, HE STARTED IT AND THEN JUST DECIDED TO DROP THE CHAT IN THE MIDDLE OF A F CONVERSATION.

Kayako logo
0:13:03
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Your Question:
Please wait and one of our operators will be with you shortly.
You are now chatting with LimoPlay - Chat
02:34LimoPlay - Chat:
Hello, thank you for playing at our casino! How could I help you? Hallo! Danke, dass Sie in unserem Casino spielen! Was können wir für Sie tun? Здравствуйте, чем мы можем Вам помочь?
02:35Mcanthony Balingit:
i just wanna inform you guys that i have been waiting for my tuesday freespins for weeks now. and another one passby without recieving any.
02:36LimoPlay - Chat:
Please, wait a moment I'll check it.
02:36LimoPlay - Chat:
The minimum deposit required for any bonus is 20 Euro/ USD or 0.05 BTC
02:37Mcanthony Balingit:
what are you talking about?
02:37LimoPlay - Chat:
All the deposits you've made are insufficient for our bonuses
02:37LimoPlay - Chat:
Sorry
02:38Mcanthony Balingit:
have you check my transaction history? and when i requested the bonus?
02:38LimoPlay - Chat:
Sure
02:38LimoPlay - Chat:
The biggest deposit of yours is 0.02650000 BTC
02:39LimoPlay - Chat:
on May 31, 2016 04:28
02:39Mcanthony Balingit:
haha
02:39Mcanthony Balingit:
are you sure you are looking at my profile?
02:40LimoPlay - Chat:
[email protected]
02:40Mcanthony Balingit:
my 1st deposit alone was 0.08
02:41Mcanthony Balingit:
may 8th 0.1
02:41LimoPlay - Chat:
Yes, it was months ago
02:41LimoPlay - Chat:
February 22, 2016 23:26
02:42Mcanthony Balingit:
may 9th 0.8076
02:42LimoPlay - Chat:
Do you know that you have 3 accounts?
02:42Mcanthony Balingit:
what?
02:42Mcanthony Balingit:
i have one
02:43LimoPlay - Chat:
[email protected]
02:43LimoPlay - Chat:
[email protected]
02:43Mcanthony Balingit:
what makes you think im those guys?
02:44LimoPlay - Chat:
You signed in from the browser you use now into those accounts
02:44LimoPlay - Chat:
your cookies are identical
02:45Mcanthony Balingit:
a lot of people use this device
02:46LimoPlay - Chat:
Sorry, Are a lot f people using YOUR device?
02:47Mcanthony Balingit:
my friends also plays on this site and i dont think thats even their emails
02:47Mcanthony Balingit:
yes
02:48Mcanthony Balingit:
are you saying that im lying then?
LimoPlay - Chat has left the conversation.
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Hello McAnthony Balingit,

Sorry to hear that. The casino rep has been notified and hope he'll get back to us shortly.

Could you please PM me your casino username so that I can forward it to them?

Best regards.

Ok but this brings the question that people have been asking anyways.  Seeing how the flag next to your profile says your form the US.  How on earth are you playing at LimoPlay?  Last I knew they were no US player at all.  Yet apparently your from the US.

I guess do they not really care about who plays at there casino or what?  Frankly I'm surprised they let you play at all if your really from the US.

 Dear All,

Vitali is now in charge of other things, so I, Alexander, will be taking care of you from now on.

Please, accept our apologies for the unanswered messages. You will be able to reach me daily and I'll always try to assist you as soon as possible.

Dear McAnthony Balingit,

I've credited your account with 40 Freespins. The support service agent has been admonished, therefore, I'am sure you will have no such problems in future. In case you still have any complaints/suggestions, please let me know. We'll solve them asap.

Thanks for understanding!

Hey guys!

I hope you all are doing well! 

Don't forget you can always send me a message, if you need assistance.

LimoPlay Casino Team wishes you a great day!

Hey guys!

Motörhead slot has been just released and already added to our games list! We hope that you will like it!

Feel free to write some reviews!

Always glad to see you at LimoPlay!

And have a good day!:)

Hey guys!

Slammin 7's slot by Isoftbet has been just released and already added to our games list! We hope that you will like it!

Will be great to hear some reviews from you!

Wishing you good luck @ LimoPlay Casino!

Hello! Its my first time to try Limoplay, made a few deposits today though i did not know that it should be a deposit of .05 before you can get the welcome bonus. it was not indicated in the email that i received. Though i did made 4 deposits today for a sum more than that.

I have requested for withdrawal 3 hours ago. BTC withdrawal does not take that much long in some casinos, most are instant. I have been sending emails but no action nor reply. 

Your chat takes too long before someone is online. Worst, i got 3 times messages that an email would do fter waiting for 5 minutes in queue in your chat support. Not a good experience for a new player of yours.

Please process withdrawal.. 

Dear lencl023,

I'm sorry to hear about your experience at our casino. Now, there are no pending cashout requests at all.

Could you tell me (PM) please your registered casino address so I can further investigate the case?

Thank you for understanding!

Dear lencl023,

I hope we have reached the solution to the problem mentioned above. Please let us know if you have any troubles in future. If any, we will solve them asap :)

Thanks!

Hi Everyone!

As you know, Netent have recently released their new game "FairyTale Legends: Red Riding Hood" and it is already available at our casino! Apart from that, just today we have added two more fresh titles: "Paranormal Activity" by Isoftbet and "Twerk" by Endorphina!

Have you tried them? If yes, what do you think of them?

Good luck playing @ LimoPlay!

Hey guys!

We want to share some good news with you!

From this moment we have amazing slots from a new provider GameArt!

Good luck!

Hi

I have asked Bitstarz.com to block my account permanently and told them that i have gambling problem on 2nd July 2015. Bitstarz.com did close my account.

www.bitstarz.com is operated by Direx N.V., a company registered and established under the laws of Curacao. Direx N.V. is licensed and regulated by Antillephone N.V.. Direx N.V.’s registration number is 131879 and its registered address is Wilhelminalaan 13, Willemstad, Curaçao. Nabelse Holdings Limited is a subsidiary of Direx N.V., registered in Cyprus with registered address Kimonos, 434 P.C. 3095, Limassol, Cyprus.

LimoPlay is operated by Direx N.V., a company registered and established under the laws of Curacao. Direx N.V. is licensed and regulated by Antillephone N.V.. Direx N.V.’s registration number is 131879 and its registered address is Wilhelminalaan 13, Willemstad, Curaçao. Nabelse Holdings Limited is a subsidiary of Direx N.V., registered in Cyprus with registered address Kimonos, 434 P.C. 3095, Limassol, Cyprus.

Exactly same company owner and same license.

But limoplay casino allowed me to open account and allowed me to made deposits, which violated responsible gaming policy.
So i demand limoplay casino refund my deposits 757 euros and blocked my accoun

I have sent smae text  to limoplay support email. but no one replied me anything.

username  yangyang

Hi HIPPI,

We're going to forward your username to the casino rep to look into it. 

Hi HIPPI,

We are sorry you didn`t get a response to your e-mail. Probably it was lost. 

Regarding to your request, we`d like to remind you about our terms and conditions that are published on out site:         "The player is aware of the fact that gambling at the website may lead to losing money. The Company is not liable for any possible financial damage arising from the use of the website". Once you start playing you agrees with these terms.

Here is the link to our casino terms and conditions.

https://www.limoplay.com/ru/terms-and-conditions

As long as you have gambling problems your account was permanently closed from our side.

LimoPlay Casino Team

             hello fellow members... theres something that been bothering me for quite awhile now , so im hoping someone can answer for me.few months ago i read some reviews on Limoplay casino, some were good and some were bad. all the reviews i read indicated that they accepted usa player. in fact alot of  members from LCB that are from usa...have an account at Limoplay. i even spoke to a member here that highly recommended Limoplay.so i decided to join. registered and made my first depoit. i cant quite remember how much but i think it was about 60mbtc.anyways to make this short and simple...before i started to play my deposit, i spoke to live support and was told ...no usa players allowed. so they said they will close my account . i asked them what going to happen to my first deposit that i just made. first they said ...go ahead and play  this one time.  .i reminded them about there own terms...no uas players. i asked them... since theres no bonus that i took with my deposit, couldnt i withdraw right away because there was no wagering requirement. they said NO.....if i wanted to instantly   withdraw then i would be charged a fee .they said  the fee was for to prevent possible money laundering. i nevered heard of that before. but in end i got back  most of my intial deposit but they did impose the money laundering fee of  6 or 7 mbtc. i believe it was 10% of total deposit.. i was pissed but i just wanted it over. 

afterward i read in the forum that a  LCB  member that was residing in usa  that had made several deposits over the course of 1 month. in the the end limoplay closed that account because the player was from usa. since then ...there were other question and similar incedents  regarding with Limoplay. obviously Limoplay DO NOT  accept usa  , in there terms it states... "If you are a player from the US or any of its states, or UK, you won't be allowed to play real money wagering games including bitcoins". 

so can someone explain to me why there are so many  players from usa still able to play despite what the terms say. why some usa player account are shut down immediately while others are ok to play? why are LCB  members from usa  still able purchase Limoplay voucher despite the fact that it say restricted country:USA. personally i dont trust Limplay at all. they dont follow there own rules.so actually its 3 question  i like to be answered..... do you think that the money laundering fee that was take..... was that  legit? and how come usa players are still able to play at limoplay ?  and  im sure Limoplay are fully aware of what country your from. so why pick and choose with usa players?

Hi vnboy,

You are right! We'll notify the Limoplay casino rep to answer your questions here on the forum. 

Dear vnboy!

LimoPlay Casino do not accept USA players.That`s quite strange to here that Support Service didn`t return your money once they knew you are from USA. Please, accept our apologies for that.

In the future, when decided to play any online casino, please get acquainted with their Terms and Conditions carefully.

other day i made a post about Limoplay,  questioning why pick and choose  usa player. had a few other questions  for limoplay but limoplay nevered answer any of my questions directly. shortly i dont know why my post was deleted by lily. in my opion...limoplay is bad news. i could list many reason why. but i have these 2 question that limoplay should address but if they choose to not answer them or dance around my question then limoplay is a rogue casino and players should stay away at all cost.

question # 1: after knowing im from usa , not  only did i get a hard time getting my deposit back but was imposed with a nonsense charge for money laundering fee...wth is that? does not say anything  in terms/condition

              #2:you been saying that no usa player allowed . in the terms it states no usa. players have made similar complaints. with all this... still until this very moment..... why are there  usa players still being accepted to limoplay  and allowed to make bitcoins  bets when your terms  do not allow?   

 well i guess  limoplay isnt going to answer my questions. in their last response to my question, their answer and comments were so vague. i wanted straight answers . limoplay said...."    

     LimoPlay Casino do not accept USA players.That`s quite strange to here that Support Service didn`t return your money once they knew you are from USA. Please, accept our apologies for thatThat`s quite strange to here that Support Service ". 

you say you dont take usa player. obviously thats a lie. i know a few player thats from usa that currently plays at limoplay . deposits and withdraws like normal. so dont give me that bs ... we didnt know thats crap! you knew but was allowed to still play while others you deny and close account ...why?. your breaching your own terms . limoplay CAN NOT be trusted.

also , limoplay stated...            

"That`s quite strange to here that Support Service didn`t return your money once they knew you are from USA. Please, accept our apologies for thatThat`s quite strange to here that Support Service ". 

i dont accept your apology. you charged me some  kind of ridiculious  money laundering fee that was deduct from my refund. never heard of such a thing. cant find it in your terms /condition.i want that money back. you apologize cause you know you were wrong but instead of offering to make things right, all you can say is ... its quite stange..... and leave  at that. why dont you address these question truthfully instead of avoiding or beating around the bush.

Hi vnboy,

We've contacted the rep to reply here on the forum. Hope we'll have the answer soon.

Hi vnboy!

Hope you are doing great!

As I told you earlier, US players are not allowed at our casino. 

Please, provide me with your e-mail address, I will refund your money.

Best Regards,

LimoPlay Casino Team 

[email protected]

Dear vnboy!

The money was refunded to your account. Please, withdraw. 

Best Regards,

LimoPlay Casino Team

My username is [email protected]

Hi,

You guys unable to locate my deposit for a month and finally I got response today that it will show up in my account after 2 hrs TWICE and it did not happen.  Now nobody avasilable and kept me waiting till now:

My username is [email protected]

I saigned up through here a month ago and this started the 1st day.  There's absolute no sense of urgency when trying to resolve your depositing player's missing fund that you arte holding on to.

Please resolve!

Support Agent 2
Just few moments please
Taihsien
Skrill Help – Ticket Response (#06727354) ref_00D206xzl._500D01LnmOFref.pdf
this was saent with that response and numerous chats
your finance was supposed to check on Monday which I was told Friday and Monday
I gave you time yesterday ands did not bother comiong here thinking it is in process
i come back today with you not knowing anything about this afdter looking into my acct isa just ridiculous
Support Agent 2
We checked the infos now. Could you please contact the skrill support., because it was cancelled
Taihsien
it was not
they would not have a confirmation number
they said "Give trhe this new number to chewck in their system and they will find it"
1973075917
please check this number
theyt are very sure that it has been processed
you are the one whichg have not checked and not even knowing what's going on
Support Agent 2
We'llk check it again, but try please to contact skrill because we havent got the deposit
Taihsien
please3 have your fininace check
1973075917
i can get a hold of them right now as we speak
please wait
now tell me what you need me to tell them?
Support Agent 2
We are in process checking it now
Taihsien 
Please confirm that after performing the following instructions from skrill has been done by your accounting department and still can not locate the payment
2017-01-11_18-40-25_(1).jpg2017-01-11_18-40-25_(1).jpg
If so I will send a screenshot of your response to skrill
because obviously there could only be one correct answer either skrill is right or you are right. But please be responsible and fully check your records against the reference number provided by skrill first
1973075917
2017-01-11_18-51-56.jpg2017-01-11_18-51-56.jpg
I will not leave this chat until you say either yes you have located this skrill reference and you see the payment or no you can not find such info as skrill has lied and provided me with inaccurate info
Support Agent 2
Please wait, we are working now on your problem.
Taihsien 
ok i will
Support Agent 2
Your deposit will be added to your account within 2 next hours
Taihsien 
ok so you do find it?
and since the deposit was in gbp and you dont take gbp how will you credit it
and I truly appreciate your efforts
out of all chat reps I've been through on this case you are the only one who is taking action. Thank you!
Support Agent 2
You're welcome. The deposits in GBP are anot approved, because we dont use GBP.
Taihsien 
then how will i see my deposit in the next 2 hours?
Support Agent 2
Just check your balance
It will be added.
Taihsien 
so it will be credited as eur i assume?
Support Agent 2
Sorry, i dont know the financial deatails, only i can say that your money will be adde to your balance
Taihsien 
so I will come vack in two hors with a balance more than 0.01EUR right?
Support Agent 2
Yes, thats right
Taihsien 
ok thank you. Will be back Read
Support Agent 2
Welcome.
Bye

Still the same today

Support Agent 3Hello. How may I help you?

Taihsien ChenHi I was told twice yesterday that my deposit will show up in 2hrs. Till now I dont see nothing

Support Agent 3Which exactly deposit do you mean?

Taihsien ChenSupport Agent 2
Please wait, we are working now on your problem.
Taihsien Chen
ok i will
Support Agent 2
Your deposit will be added to your account within 2 next hours
Taihsien Chen
ok so you do find it?
and since the deposit was in gbp and you dont take gbp how will you credit it
and I truly appreciate your efforts
out of all chat reps I've been through on this case you are the only one who is taking action. Thank you!
Support Agent 2
You're welcome. The deposits in GBP are anot approved, because we dont use GBP.
Taihsien Chen
then how will i see my deposit in the next 2 hours?
Support Agent 2
Just check your balance
It will be added.
Taihsien Chen
so it will be credited as eur i assume?
Support Agent 2
Sorry, i dont know the financial deatails, only i can say that your money will be adde to your balance
Taihsien Chen
so I will come vack in two hors with a balance more than 0.01EUR right?
Support Agent 2
Yes, thats right
Taihsien Chen
ok thank you. Will be back Read
Support Agent 2
Welcome.
Bye

Skrill reference 1973075917

Support Agent 3Did you talk with skrill support team?

Taihsien ChenYes

You guys located already

Thats why he said my balance would be credited yesterday

Or else why would he tell me twice yesterday that my balance would increase?

Taihsien Chen
Support Agent 2
Please wait, we are working now on your problem.
Taihsien Chen
ok i will
Support Agent 2
Your deposit will be added to your account within 2 next hours
Taihsien Chen
ok so you do find it?
and since the deposit was in gbp and you dont take gbp how will you credit it
and I truly appreciate your efforts
out of all chat reps I've been through on this case you are the only one who is taking action. Thank you!
Support Agent 2
You're welcome. The deposits in GBP are anot approved, because we dont use GBP.
Taihsien Chen
then how will i see my deposit in the next 2 hours?
Support Agent 2
Just check your balance
It will be added.
Taihsien Chen
so it will be credited as eur i assume?
Support Agent 2
Sorry, i dont know the financial deatails, only i can say that your money will be adde to your balance
Taihsien Chen
so I will come vack in two hors with a balance more than 0.01EUR right?
Support Agent 2
Yes, thats right
Taihsien Chen
ok thank you. Will be back Read
Support Agent 2
Welcome.
Bye

Nothing has been added

Why?

Support Agent 3Ok, your issue has been transfered to our manager. He will process it today

Taihsien ChenI been told the same numerous times

Nothing was ever done

Let me speak to him

Support Agent 3He received your request and it will be taken care of soon

Taihsien ChenNo let me speak to him. I was told that he will do the same for the past week

Support Agent 3Unfortunately, he is not available at the moment

Taihsien ChenIf so then u just lied

Support Agent 3We made sure he received the request, he will processed it as soon as he's available

Taihsien ChenIf not reacheable how did you do this?->Support Agent 3
He received your request and it will be taken care of soon

Support Agent 3We send e-mail request and it will processed soon

sent

Taihsien ChenSo howcome requests this past week never got processed?

Support Agent 3We apologize for the inconvenience, there was a technical issue

Taihsien ChenEveryday I was told the same. Why werent they processed

Technical issue?

Support Agent 3Yes

Taihsien ChenEveryday for an entire week?

Check the chat history Read

Support Agent 3This question will be handled today

So sorry to hear you're having the issues with Limoplay. We're going to notify the casino rep to explain what seems to be the problem with your payout. Keep you posted and please you do the same if you hear from them in the meantime. 

Please do.  And it's my deposit that Skrill had confirmed to have processed that they are holding and delaying to credit me with for a month now using this manager story that ive been hearing for a month now.  It is getting ridiculous and can not believe this is how they hold our funds.

I see! I'm sorry to hear that but hope it will be sorted out and the money would hit your account. We've forwarded your message and username to the casino. Hope they'll get back to us shortly. We're waiting for the casino rep to answer here on the thread. 

Hi Taihsien, I want apologize to you for keeping you waiting for so long.

30 EUR is in your account, you can withdraw them right now.

Best Regards,

LimoPlay Casino Team

Hi,

Seems like ytou guys just have no clue of what's goiong on and let me say this again as I did from a month ago,

1) You gave me the option to add currencies and this is what caused everything.  If you do not accept GBP, fine but don't give me the option to add and dfeposit in GBP!

 I still don't see you removing this option after knowing what kind of problem it might create.  It just shows how much you guys really care about not confusing players and allowing options that you are not capable to accept. Why is this option still available?  

2) Yes I did receive 30 EUR just now but what kind of refund is it when you take 30GBP of mine and return me 30 EUR?

If anybody have been payinmg any attention, should know by now that my issue is you took  my GBP as shown in image below, as well as 30 times already this month that I've told you and you not willing to acknowledge.

Should I deposit now in CAD and you credit my account for the same amount in EUR?  Seems whastever goes to you becomes the same amount in EUR regardless?

 If not, I look forward to your immediate adjustments

Hi again, 

Your issue with "stolen" deposits is unfair and illegal. We did not take your money, it is just impossible. We do not have in deposit methods GBP, the method is invalid. I apologized to you for a long reply, I am really sorry you had to wait. But your accusation is unjust. We fixed the issue so please check now you do not have this method among available.

Best Regards,

LimoPlay Casino Team

Okay I never said 'stolen' but what you are claiming is that Skrill lied to me all along and that you do not have this money skrill claimed to have processed?

I wish I can bring them into this discussion but will definitely notify them asking why tell me that payment was not processed and provided me with a reference that you do not recognize shown below.

Now I just checked and account still shows 30 EUR and not what I deposited circled in red with yellow hilights and confirmed by skrill in message below.

Dear Taihsien,

We see now that your money was converted. We can add 6 EUR to your account, that will be 30 GBP.

Best Regards,

LimoPlay Casino Team

Thank you for finally able to understand and acknowledge what your colleagues couldn't see for one entire month being offered same references displayed here the past few hours.   I'm sure you can understand the frustration.

Thank you LCB for offering such a great platform allowing us to resolve pending issues fairly.