CasinoEstrella | CasinoExtra | Dublinbet | Lucky31 | FatBoss | Futocasi | Slothino | Brutal Casino Support and Complaints Thread

8,195
views
54
replies
Last post made 4 years ago by Sydney
iGamingPartner

Back to list

Readers of this topic also read:

  • Trino Casino - Exclusive No Deposit Bonus All players - No US! Amount: 30 Free Spins on Big Bass Mission Fishin’ (PragmaticPlay) How to claim the bonus: Players need to register through our LINK ,...

    Read

    Trino Casino Exclusive No Deposit Bonus

    3 1.03 K
    2 months ago

  • Hello. I made a deposit at the 777crypto.bet casino under the deposit bonus in ltc currency. To my surprise, when I wanted to play any game, I got a message that there were no funds and that I should...

    Read

    RESOLVED: Deposit withdrawal. Unable to ...

    16 880
    2 months ago

  • RTP Casino - WEEKLY WAGERING RACE Promo valid: 04.09.2024. - 10.09.2024. Prize pool: 250 EUR + 1250 Free Spins How does it work? - If you don't have an account, just Sign up here. - Players who have...

    Read

    RTP Casino Tournaments

    1 306
    2 months ago

Please or register to post or comment.

  • hedesol
    • Replied by
    • hedesol
    • at Jan 14, 20, 02:03:53 AM
    • Mexico Newbie 2
    • last active 3 years ago

    I requested my withdrawal of 20 euros. I submitted my ID and my bank statement as they asked.

    First,
    My ID is called CLAVE DE ELECTOR and it is the most trusted ID in my country. Used for all legal matters, travel, voting, etc. It includes my date of birth and my national ID number.

    They keep insisting that they will not accept my ID for no reason at all. That they want another ID. A silly online casino is above accepting IDs that judicial courts in my country accept.

    Second,
    My bank statement shows my name, address, account number, etc.

    They say they want my bank statement to include the SWIFT code in it. My bank does not include the SWIFT code on statements so it is impossible to provide this. Furthemore, it is ridiculous because anybody can verify SWIFT codes for a particular bank online.

  • Sydney
    • Replied by
    • Sydney
    • at Jan 14, 20, 02:35:58 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Hello hedesol,
    Please send me your casino username in PM inbox and we'll contact the Casino Representative.

  • Sydney
    • Replied by
    • Sydney
    • at Jan 17, 20, 12:51:45 PM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello hedesol,

    Thanks for sending over your casino username. We've sent an email to the Casino Representative to check what's going on.

    Please keep an eye on this thread for the updates.

  • Sydney
    • Replied by
    • Sydney
    • at Jan 20, 20, 03:34:19 AM
    • Serbia Almighty Member 14944
    • last active 2 years ago

    Thanks for this post from:

    Hello hedesol,

    We have received a reply from the casino. This is what the Casino Representative says:

    "The player didn`t sent his ID as requested, we can not accept CLAVE DE ELECTOR as it is the election card (when you are going to vote, you show it) it is not a document that we accept. He can send driving license, ID, passport. His Skrill account and the utility bill was approved. So, he needs to send just the ID."

    Please send the requested document to the casino as that's a part of usual KYC procedure. 

Quick Reply

Please enter your comment.

lcb activities in the last 24 hours

Most viewed forum topics

Anchi
Anchi Serbia 1 month ago
214

See all casino bonuses available for your country on our Halloweenbonus themed page. We will also post updates in this thread for your convenience. If you find any Halloween themed offers feel free...
Best Halloween Casino Bonuses For 2024

214 View
Anchi
Anchi Serbia 2 months ago
14

RitzSlots Casino No Deposit Bonus New Players Only! Amount: $100 Bonus Code: WELCHIP100 Sign Up HERE! WR: 30xBonus Allowed games: Slots Max cash out: $100 Restricted countries for the bonus: Belarus,...
Ritz Slots Casino No Deposit

14 View
tough_nut
tough_nut 2 months ago
3

Grande Vegas - Exclusive Free Spins New players only - USA OK! 100 Free Spins on ' Mega Monster ' How to claim the bonus: New players need to sign up from our LINK and use the bonus code upon...
Grande Vegas Exclusive No Deposit Bonus

3 View