Flamantis Casno

Hi everyone,

My name is Mario and I am the representative of Videoslots.com casino here at LCB. If you ever experience any problem at Flamantis or you simply want to give us some feedback please post and I will do my best to take a good care of you. 

Cheers! 

Cool, thank will do.

lily, thank you!

Welcome to our wonderful forum. Thanks for being here to assist our members:)

Welcome on board! 

lol thanks for the warm welcome guys! 

you can tell how many test typically takes account?

I'm not sure I quite understand you. Could you please tell us what you are referring to and be more specific so that we are able to help you? 

Thank you.

How long does it usually take account verification?

Hi Streenger,

Usually it takes around 12 hours, however in some rare cases it can escalate up to 72 hours. 


Still our advice is to get in touch directly with our Customer support via live chat or at email [email protected] 
They will be more than happy to answer all of your questions! 

Cheers!

I sent the documents on Sunday, but so far I have not verified ((

Feel free to send me your username in private massage or on the other hand you can also get in touch with our Customer support who will let you know as why appear such delay and how is going on with your account! 

Looking forward to hear from you sir! 

Can not verify all the money played, nearly 4 days the verification, all the documents were sent, requested several times the same thing, in a chat say it is not necessary to send, send a letter comes again

I am really sorry sir but unfortunately without your username I am not able to assist you here... Can you please send me in private massage your username ? 

Thanks in advance! 

I send username

To summarize: I was waiting for verification of almost 4 days, the results of last night, I canceled the withdrawal of money and lost them, what can we say? that he had lost the money, of course I blame myself, but if the account verification was carried out in a reasonable time and there was no obscure requests when all the documents are sent., then I would be able to receive winnings, and this morning a letter came to me, "Hi,
We are glad to inform you that all of your documents have passed our verification process successfully! Now your account is verified and you are able to make withdraws at any time. " Why not? Money is already lost!

Hello Mario, I registered, provided my docs, they were verified

Then, I deposited 400 , played 1 hour the first day and 1 hour again

My last balance was 949. I requested a witjdrawalof tottal ammount.

After 10 days delaying , flamantis decided not to pay because they said I abused of them

No other explanation, no broken rule

They rolled back a 300 usd 

I regret to post it here after your support operator kindly informed what your boss decided

My email address is the same as I use here at the forum. My nick is sanfla

I hope you can fix it

Santiago

Hi Santiar,

The casino rep has been informed. Hope he'll address you here shortly.

Hey !

Excuse us for the uncomfortable situation... Before I check how is going on with your account can you please double check the username you have posted above since I don't find account which mach it...

I am also not able to see your email here...

Looking forward to receive your details!

Cheers!
Mario

Hi Mario. As I am blocked I cannot remember my nick if it is sanflam.

My email is [email protected]

The casino rep is checking the info with his team. Hope he'll get some details for us soon. Keep an eye on this thread. 

hi Melissa, any news?

We messaged the casino yesterday and still not a word from them. We're going to contact them again. Keep you updated. 

Hi Santiar,

We just found out that the casino rep is currently on holiday. He'll be back in the office on Monday when we're going to have an update regarding your case. Thank you for your patience. Keep you posted. 

Hi MelissaN, I appreciate your time

Flamantis does not answer because they had no cause to do what they did.

Regards

Hello There, 

Thanks for your patience! 

Your account as well as another account from Argentina between which we detected similarities were under investigation! 

After the report was completed, it was confirmed that there was frauden activity of missusing our platform! Both accounts are closed!

The deposit of the users were also returned to their bank accounts! No further explanations! 

Best regards,
Mario 

"frauden activity of missusing our platform "

You should end the statement saying that I won.

I wonder you would close my accoint in case I lost

As your support at flamantis.com does not explain the cause I guess other future players would like to be informed what could happen when they won at flamantis.com

A positive image woukd be to see your casino paying these 500 600 euros before a closure and save all this issue or complaint

I see your site does not care about it

I played only for 2 days and few spins

Your support sections cannot fine a broken rule. They just denied a payment of 500 600 winning

Any other issue with another player from my country should be process with him

My personal info, docs and ip are verified and correct

I filed complaints at curacao jurisdiction and other site which protect gambler's rights. You have not answer them. 

I cannot defend myself on my own alone

Regards

Santiago

In this case, we will take care directly with the representative of the Curacao Jurisdiction once they contact us. 

Our decision is final! 

I hope so. Curacao jurisdiction takes long to answer too

But, as usual will be an uneven dispute. A company against a regular player

Can you post which of my bets you considered a fraud and why?

I played your wheel of fortune wheel which you are still offering to play. 

Sir,  your company will make such an action to wait until curacao jurisdiction ask instead of paying a 600 euros winning. 

Your T&C were not broken

Regards

Santiago

Hi Santiar,

Whom did you send this message? Did you file a complaint to Curacao?

Hi Melissa,  to flamantis operators.  

I did file a complaint to curacao but I doubt it would helo

hello LCB,

I wait for about 4 months for a payment of 1900,00 € from Noxwin .

The claim was confirmed for my account marci3 .

Your licensor in Curacao does NOT respond . Operating statuts : Valid !

Noxwin has been offline for 2 weeks and the mail address [email protected] is not working anymore .

You are trying to sell your company for 100.000 Euro via the marketplace of www.springbme.com .

The support of springbme contacted me 2 weeks ago that my problem is reported to Noxwin .

Since then no one has reported to me .

Noxwin's sister Page Flamantis has the same problem .

Can someone help me ?

have a nice day.pauli

Hi pauli,

Both of the brands stopped operating. Since we got no reply from their management we investigated and found out that both Noxwin and Flamantis were closed down. Their affiliate program doesn't work as well.

Could you please provide me with the email from springbme who contacted you so we can get in touch and try to see what's going on? 

hello MelissaN ,

I have sent you the springbme email.

have a nice day Melissa

Thanks very much for your message. We sent them an email. Let you know as soon as we hear back from them. Hope they're going to get back to us soon. 

UPDATE :

Noxwin / Flamantis contacted me on 30/08/2018 :

------Regarding your pending payment from Noxwin, please provide one of the following pending methods:

Ecocard account ID

Or

Neteller account ID

Or
Bank account info (IBAN, bank SWIFT, and account holder name).------

I shared my data with Noxwin and nothing happened.

Noxwin contacted me again on 10/09/2018 :

------Please send me bank account if possible------

Until today 26/09/2018 I did not receive a transfer from Noxwin .

On 20/09/2018 I asked Noxwin and received no answer.

Noxwin continues to sell your business for 100.000 Euro through the marketplace of www.springbme.com .

I'm just horrified .

Thanks for the feedback, pauli. We contacted Springbme support but no one replied to our emails. Both brands are closed on our site and there's no one we can contact to assist us to solve your issue. Hope they're going to pay out your money. Please keep us posted. We are still going to try to get through to someone from Springbme. 

OK Melissa,Thanks for the letter of springbme Betconstruct .

I have now communicated to you the current mail address of Noxwin .

I get from Noxwin 3600.00Euro (Noxwin 1900 + Flamantis 1700).

I can prove everything by screenshots.

THANKS Melissa.Have a nice day.

Thanks. I got your message and emailed them. Hope they'll get back to us with the answer when the money will be sent to your account. 

hello Melissa !

Noxwin paid me 1900,00 euros .

The amount was transferred by TK Media .

I´m still missing 1708,90 euros from Flamantis ! My name is goran66 there .

Please register Flamantis / Noxwin again, so I get my remaining balance paid out .

I have sent you my account Flamantis screenshot as proof .

THANK YOU so much Melissa for everything !

Thanks for letting us know. So happy for you. We'll try to get in touch with them. 

UPDATE :

I had written to Noxwin / Flamantis , TK Media on 09/10/2018 where my remaining payment over 1700 Euro remains.

I have not received a reply.

I have just tried again to reach the same e-mail address from 09/10/2018.

Result is now : Undelivered Mail Returned to Sender  !

Noxwin / Flamantis continues to try to sell your company through SpringBME Marketplace , Betconstruct .

@ Hristo from Noxwin : Why do not you contact me and have your e-mail address ended ??? My name is goran66 by Flamantis .

Hello Pauli, could you help me ain finding a way to get my funds from flamantis.com? They blocked and closed my account last year.

Regards

Satiar

Flamantis casino was closed. We do not have a contact of anyone there. One of our members had an email from one of their representatives but it bounced back. 

Hello MelissaN I would like to ask you for help with Noxwin/Flamantis. I have not been able to contact the company for a long time. Can I somehow contact them? Something about salary? Best regards, Denes

The casino has been closed in July this year. We do not have their contact anymore. One of our members managed to get in touch with the casino's manager ( on this email address: [email protected]) but unfortunately, the email doesn't work anymore. We got a fail delivery. You can read the previous posts. 

Thank you for the answer. Hopefully it will be resolved over time.

In case we find out the email address, we'll definitely let you know. 

Are there any new reports about Flamantis / Noxwin / TK Media ?

Hi pauli, 

This casino was closed in July 2018. We previously tried getting in touch with them regarding your issue, but there was no response. Have you maybe heard from them in the meantime, have you received the remaining amount?