Cbet.gg Support and Complaints Thread

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This is a new support channel of Cbet.gg on LCB and from here you can contact us if you have any questions, feedback or suggestions regarding Cbet!
Of course, we also have the main support channels on our website such as live chat or contact forms/email. 

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Welcome on board Cbet. Thanks for signing up. 

Welcome, Cbet! We are happy to have you here! 

Welcome to LCB forum Cbet! Thank you for being available to assist our members! 

Hello Cbet! Welcome to LCB, glad to have you here! 

Hello. I registered in cbet.com 2 months ago

I deposited and played.  My latest balance was 75 usd.  I decided to request a payout.  Cbet.com alleges they have got a 10am to 10pm live chat support, I have never been supported via live chat. Their option is to leave a message. 

They answered(marta) by email  saying I had to get in touch via  live chat

I uploaded my docs. They have declined every address proof I sent, tax bill, bank statement and cellphone bill. 

I took direct pictures of them because they do not want screenshots

My username at cbet.com is nenecbet

Could any help me?

Nenelcb

Hi nenelcb,

We're going to notify the casino rep and see what happened. 

Hi!
Cbet warning!
I have been waiting for payment for 1 week and they are referring to technical problems every day. I do not recommend this office to anyone. 

I am a sports host.
can i do something I need help

my cbet account username: Hasler365

Hi Hasler365,

Thanks for sharing the info. We're going to notify the casino rep about your issue. 

I wrote pm to you.

Hi, I checked my account. But it was not accepted, it is said for me to get in touch with the site. But I'm not getting an answer that solves my problem.

I would like to request a new verification. I already have days waiting to release the new attempt.

I need to withdraw my billing, and I can't because of this.

User: Fabilok

Email: [email protected]

Hi Fabilok,

We've already chatted with the casino rep and he says that you should contact their live support and they will be able to assist you. Why you didn't pass the verification? 

I believe I sent the document files the wrong way. I'm waiting for an answer to send correctly, but I can't get an answer if it's possible.

I see. Okay please be patient since it always takes time for a casino to check the documents and verify the documents. Please also keep us posted. 

Wiating for my widrhaw for more then 1 week [email protected] 

Username fozty

Thanks for providing your casino account details. We sent an email and asked the casino representative for updates. 

We sent a reminder email and asked for updates, Viktor Hawborn. Once we have more details we will let you know.

@Viktor Hawborn, we don't have any updates regarding your case since the emails we sent are left unanswered and we consider this case unresolved. In case we do receive an update we will re-open the case and assist further. 

Please let us know if you have some news to share.

Thank you

Hello Cbet, I am writing because I did a withdrawal on january 27th and still waiting for it could you please fix this? id timo09 email *******@gmail.com thanks!

Hello timo09,

Please be informed that this Casino is placed on the warning list and is not recommended on our site.

Thanks for reaching out to us. We will try to get in touch with Casino Rep about this case and once we get a response we will let you know. Keep an eye on this thread.

Hello timo09,

Here to inform you that we still haven't heard back from Casino Representative. We have sent them a reminder email again in hopes of hearing back from them. Keep you posted. 

Hello timo09,

Unfortunately still without any response from Casino Rep. We will try once again to get in touch with them and will let you know if we get an update. Keep an eye on this thread.

Hello timo09,

Unfortunately we are forced to close this complaint due to Casino unresponsiveness. They obviously don't want to cooperate with the complaints and also ignoring our emails regarding this issue. 

Knowing that our hands are tied and we are unable to help.

Thank you for your understanding.