CLOSED: Casino Titan

no, he did not
I went back and this is my 2nd chat with him

You are now chatting with 'Casino Support'

Casino Support: Welcome to Casino Titan, how may I assist you?

taaadaaahhh: can I get the extra 10% for usemywallet deposits please?

Casino Support: we dont accept use my wallet since the are closed

Casino Support: please use netteller

taaadaaahhh: ewalletxpress was closed sir, but usemywalllet was not

Casino Support: use my wallet - we dont accept

Casino Support: Since they closed

taaadaaahhh: when did usemywallet close?

Casino Support: Yes

taaadaaahhh: you are not mistaken Usemywallet with Ewalletxpress, arent you?

Casino Support: no sir

taaadaaahhh: thank you, I would have to talk to casino titan rep at our forum.

went back 3rd time, I chat with a different casino support, I got the bonus, but not that easy.

Please wait for a site operator to respond.

You are now chatting with 'Casino Support'

Casino Support: Welcome to Casino Titan, how may I assist you?

taaadaaahhh: can I get the extra 10% bonus for usemywallet deposits please?

taaadaaahhh: username is taaadaaahhh

Casino Support: you deposited through QuickTender

taaadaaahhh: yeah, $20, $20, $25, $30, $30, $25

Casino Support: Use-My-Wallet is different Method though

Casino Support: Hau ?

taaadaaahhh: Additional 10% Bonus Get 10% more free cash to play with - on top of your regular bonus - by depositing with Neteller, eWalletXpress, Use My Wallet, MoneyBookers, Eco Card, or bank/wire transfer. To do so, simply contact our friendly Client Care team by Live Chat.

taaadaaahhh: quicktender and usemywallet are the same

Casino Support: are not the same- but i can give you 10% on your first depsit- let me check how much please

Casino Support: One moment please.

Casino Support: which games you wish to play ?

taaadaaahhh: slots

Casino Support: the thing is that you already received $10 Chip according to deposit methods

Casino Support: on the 12/9/2010

taaadaaahhh: I do not want to argue with you, but I would love to find out why quicktender and usemywallet are different

taaadaaahhh: these are the different deposits

Casino Support: o.k

Casino Support: gave you $20

taaadaaahhh: as in your email promo said get additional 10% for usemywallet deposits

Casino Support: for slots

Casino Support: have fun!

taaadaaahhh: thanks so much

Casino Support: and best of luck!

Casino Support: If you need any further assistance, please do not hesitate to contact us, we will be happy to help anytime!

  The sky is falling, isn't it?

Thank you Taaadaaa,

Obviously you are right regarding regarding QT and UMW :-)

I'll check the matter.
Daniel

Hi,

I've contacted the CS.

Obviously it was a mistake.

UseMyWallet is accepted as before.

Thanks a lot, Taaadaaa

Daniel

daniel, hi username cosmod
i sent my verification papers in on monday jan 24, can u check and see if they have received them, and if eveything is in order,thx cosmod
in addition i think i wagered another $500 , for lcb $100 bonus, if i'm not there yet dont give me the $50, just let me know how much more i need to deposit , thx for all your help as usual, cosmod

Hi Cosmod,

I've checked and your forms where aproved already on the 27th.

I'll update regarding the free chip in the Cashback thread.

Kind regards,
Daniel

daniel, hi , help me out
i made my first withdrawal,on feb 19, is it the policy not to let u gamble while a withdrawal is being approved?
how long does it take for a withdrawal?
thx ,cosmod

Hi Cosmod,

Yes, if you don't have playable balance, you can't play since you can't make a deposit while the withdrawal is processed.

The withdrawal time differentiate between the brands, but you should get it any day now.

kind regards,
Daniel

Hi Mihooo,

I got your PM. I'm not fully familiar with the verification field. I'll check with finance tomorrow and PM you.

Kind regards,
Daniel

Ok, well Casino Titan is the only casino I make deposits at that did not give out a birthday bonus for me.. when enquiring about one I got rude answers so I asked to close my account...then GARY decided to just hang up on me...when I tried to contact support again no one ever answered!! Great way to treat your customers!

Hi satansmuff,

I apologize it took me long. been on vacation.

Thank you very much for bringing it to my attention. I'll forward it to CS manager.

Kind regards,
Daniel

Hi Mihooo,

Have a bit problem understanding everything, but I'll check.

Regarding the approval: it took 2 weeks because you haven't fill all the details and we went back and front few times before they were completed.

I'll check regarding the rest.

Kind regards,
Daniel

daniel, can u please put my request through on the exclusive site, thx cosmod

Hi Cosmod,

Sorry, didn't understand what you mean.

Kind regards,
Daniel

Hi Mihooo,

You played roullete on Slots bonus, so your winning are not legit.

Your original deposit is returned to your account.

Kind regards,
Daniel

DANIEL, HI
REQUESTED A WITHDRAWAL ON MAR 23, COULD U PLEASE TRY AN EXPEDITE THAT PAYMENT, SO I CAN GET BACK IN THE BALL GAME, THX COSMOD
I APPRECIATE ALL YOUR WONDERFUL HELP

DANIEL,hi, cosmod,irequested a withdrawal last week and only half was approved ,the other half they gave back, is that the norm, please let me know,thx cosmod

Hi Danielg

I have a question,  do any of your free chips have a minimum withdraw amount?  I won a free 5 chip in a raffle and live support told me minimum withdrawable amount at your casino is $100.00.  I have made the wagering and just wanted to clarify this.

Thank you.

Hi Cosmod,

i'll check and take care of that.

Leavefall- there is a minimum amount. it's not a free chip, but the minimum amount the a withdrawal.

What you c'an do: let's say you won $75.
you make a deposit of $25. Do NOT take any bonus on it and then request to cashout the whole amount.
Of course don't forget to send your faxback forms if you haven't done it.

Congrats,
Daniel

I would like to know. how do I get in on the freeroll tournament for today 21/10/11?  I pre-registered before the deadline last week, got a confirmation and I do have a Casino Titan tournamnet acct name.  This $1000 freeroll tourney is not listed under tournaments for Titan and nor could the support staff find it. :-(

I'm sorry the tournament is scheduled for today 12/10/11

Please PM  me your username.

Hi i am having problem with your faxback form.the first problems is at the end when i try to write signature and date.I write my name and then the date.and when i write the date it automatically changes to my name instead.No matter how i do it changes the other of those two fields so it says the sme as the first one. And two i wanna send this via e-mail that is online but the faxback form is searching for a e-mail program that is in windows and i dont have one. Can i write the faxback form out on my printer and then write it in handwriting and then scan it in again?

Hi,

Yes, you can.

Best regards,
Daniel

Hello. i sent in my documentation and got a response that it was some part missing.So i send in the additional one and nothing happened.then i talked to support that said they couldt see the toher e-mail has comed in.so now i sent it to a new adress. both to [email protected] and [email protected] support said i should make sure i got a notification that my documents been recieved but i have gotten no such notification.The first time i sent mail tough i got one right away..

I think you should just get email that your forms are approved.

Please let me know if you don't get it in 24h and I'll check with them.

Congratulations on the tourney win!!!

Yes the e-mail just came.thanks for helping out.And thank you for the congratulations.It was really amazing to win the tourney.I couldnt believe my eyes I hope the other buy-in tourneys get back into the tournament lobby again soon.Havent seen any tourneys in the lobby for some time now.Slots tourneys are so fun to play.

can u help with my tournamets there not showing

Yes, actually the Tourneys are running, but your player class was changed to enter the special tourney, so now you don't see the regular ones :-)

It will be back soon

Yeah it would be nice if you changed my player class back then so i could play those .They are so much fun.Merry christmas!!

Hi danielg its me again. I tried to withdraw some of my winnings i was so happy winning.i tried to withdraw 1660 dollar but just got a message that 500 dollar withdraw has been approved and the rest was sent back to my account.It says maximum withdrawal limit is 2000 dollar in the cashier so whats the problem? hope you can help...

will check

did you find out anything?

Yes, i've checked. Full amount will be sent.

except that didnt happen.I tried to make another try and once again 500 was granted after a weeks wait. but not the rest.Is it a rule thats says you cant take out more then 500 dollar a week in my player class??

i know that you were sent full amount last night. it's not correct?

*edit*  danielg fixed it all.Hes awesome=)

hmmm when i now look and my neteller account i see the extra payment you are talking about.one that i didnt get a e-mail for.so its seems to be correct.I was misguided by an e-mail saying only 500 was approved...sorry for the confusion and thank you for the help.!!!

ah, great. thank you for checking

Just a quick question.in december there were buy-in sit and go tourneys run two times a day.But when i got them back after the player class change thing that made me dont see them for a while its only run one time a day.is this correct or i it still someone i dont see.Just asking cause im euopean and the one i see now runs from 2 to 7 am my time

Hi,

Yes, now it's 1 time per day. Not always but most of the time.

It changes from time to time and also we will have soon another Big Tourney.

Best regards,
Daniel

Now you made me curious.when will this big tourney run ?

Hi,

Still have time... in a month from now.

Best regards,
Daniel

Hi danielg just got an weird e.mail from casinotitan about my account being excluded and stuff.I sent it to you in PM becasue i dont know if its okay to publish it in a public forum.

Hi,

It's not a problem. also PM'd back.

Best regards,
Daniel

*Edit* question resolved.