Bovada.Lv, Slots.lv, Bodog.eu, Café Casino, Ignition Casino, Joe Fortune, Bodog.com Support and Complaints Thread

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Last post made 2 hours ago by JovanaV
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  • JovanaV
    • Replied by
    • JovanaV
    • at Nov 04, 24, 06:47:22 AM
    • Serbia Moderator 1687
    • online

    Hello snb6448,

    We're still waiting on your casino username/ID, if you would like us to contact the casino representative and inquire about your case please send it via private message.

  • James Heusser
    • Replied by
    • James Heusser
    • at Nov 04, 24, 04:59:32 PM
    • Georgia Full Member 206
    • last active 1 day ago

    I like how my post gets ignored and there's a response to others

     

  • JovanaV
    • Replied by
    • JovanaV
    • at Nov 05, 24, 01:43:48 AM
    • Serbia Moderator 1687
    • online

    Update. They have processed Tim's withdrawal refuse to honor my match play and still have our accounts deactivated. 

    Hello James Heusser,

    Based on what you've written, and considering that the casino support has contacted you via email, it seems that the complaint has been resolved. Could you please clarify what additional assistance you need? And please refrain from using profane language on the forum.

    Thank you.

  • James Heusser
    • Replied by
    • James Heusser
    • at Nov 05, 24, 11:01:56 AM
    • Georgia Full Member 206
    • last active 1 day ago

    What?!?! The complaint has not been resolved. Wtf? I never received my match play and they still closed my friends account. This is Slots.lv not bovada. 

    Side note I have absolutely nothig bad to say about bovada their people have been amazing to me the entire length of my play with them. 

    Slots.lv

    3.6/ 5

  • JovanaV
    • Replied by
    • JovanaV
    • at Nov 06, 24, 02:00:48 AM
    • Serbia Moderator 1687
    • online

    Thanks for this post from:

    Dear James Heusser,

    We've contacted the casino rep again regarding your case and will let you know when we receive a response from them.

    Thank you for your patience.

  • JovanaV
    • Replied by
    • JovanaV
    • at Nov 06, 24, 02:01:33 AM
    • Serbia Moderator 1687
    • online

    Hello snb6448,

    Since we've never received your username we will consider your complaint CLOSED.

  • JovanaV
    • Replied by
    • JovanaV
    • at Nov 08, 24, 02:52:11 AM
    • Serbia Moderator 1687
    • online

    Hello James Heusser,

    We got a response from the casino rep that they will look into your case again and get back to us as soon as they have any updates.

    Thank you for your patience.

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