Hello snb6448,
We're still waiting on your casino username/ID, if you would like us to contact the casino representative and inquire about your case please send it via private message.
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Update. They have processed Tim's withdrawal refuse to honor my match play and still have our accounts deactivated.
Hello James Heusser,
Based on what you've written, and considering that the casino support has contacted you via email, it seems that the complaint has been resolved. Could you please clarify what additional assistance you need? And please refrain from using profane language on the forum.
Thank you.
What?!?! The complaint has not been resolved. Wtf? I never received my match play and they still closed my friends account. This is Slots.lv not bovada.
Side note I have absolutely nothig bad to say about bovada their people have been amazing to me the entire length of my play with them.
3.6/ 5
Dear James Heusser,
We've contacted the casino rep again regarding your case and will let you know when we receive a response from them.
Thank you for your patience.
Hello James Heusser,
We got a response from the casino rep that they will look into your case again and get back to us as soon as they have any updates.
Thank you for your patience.
!!Warning to all who play on Slots.lv!!
I have been a loyal player for years there. I have almost 6,000,000 points, I am at the highest tier possible with loyalty.
Until I received the following message from them around the beginning of October…
Hello,
A review of the Blockchain has concluded that no confirmations were received for your deposit of $199.94 on September 9th, 2024 with Reference Number 709117259
As such, any winnings received from this deposit have been removed from your account, and you are required to make a repurchase to keep your account in good standing.
You may review the Blockchain confirmation using the link below:https://www.blockchain.com/explorer/addresses/btc/bc1qnxphw8pzjwdwucf0rwff9pvamw3m86d7wyzway
Should you have any questions, please feel free to reach out to us.
Regards,
Financial Services
They messaged me almost a month later about one transaction in particular. Now I paid out that money.
I started thinking about this and realized that it is their policy NOT to credit an account until they receive 6 confirmations. They never make “exceptions” to this policy. Its just how it works with them.
So I get a hold of them to point this out and get it taken care of. I am told “The decision is final”. I ask them, what about needing 6 confirmations before crediting an account. Their answer and explanation? “The decision is final.” So, they expect me to deposit ANOTHER 200.00 to bring my balance to 0 then I Could deposit again and start playing. Buyer beware… Slots.lv may try to rob you as well. No matter how long or how much money you have given them, at some point and time this could happen to you.
SLOTS>LV = CROOKS YOU WILL PAY TWICE TO PLAY ONCE
My username is w***
3.6/ 5
fair enough. please disregard the pm i sent you guys. i was wondering where my post went but obviously i found it. look forward to finding out what they say. they wouldnt even listen to my argument about needing 6 confirmations before crediting an account because it completely disproves their claims of 0 confirmations. dont know what they are trying to pull or why but it isnt right.
I need assistance with my withdrawal request from Cafe Casino lv. I requested a withdraw shortly after my account was disabled. I can no longer access my account
3.4/ 5
Hello Alex Paz,
Could you please provide us with more information so we can assist you?
Thank you for your cooperation.
I wanted to change my phone number and my account got disabled I was told to send in my ID in the picture of me holding my ID I did they told me 24 to 48 hours it's been 7 Days ain't heard nothing I made phone calls all I'm told is just wait for the email still waiting please help
Hello Lorine7777,
First of all, welcome to LCB.
Please send your casino username via private message so we can contact the casino rep to check your account.
Thank you.
Hello sean hutcheson,
Could you please provide us with more information about your case? Is the $10 deposit missing from your account, or something else?
Thank you.
JovanaV wrote:Hello Lorine7777,
First of all, welcome to LCB.
Please send your casino username via private message so we can contact the casino rep to check your account.
Thank you.
Hello Lorine7777,
Do you still need assistance?
Alex Paz wrote:I need assistance with my withdrawal request from Cafe Casino lv. I requested a withdraw shortly after my account was disabled. I can no longer access my account
Hello Alex Paz,
Since we haven't heard back from you we will consider this case CLOSED.
3.4/ 5
JovanaV wrote:JovanaV wrote:Hello Lorine7777,
First of all, welcome to LCB.
Please send your casino username via private message so we can contact the casino rep to check your account.
Thank you.
Hello Lorine7777,
Do you still need assistance?
Hello Lorine7777,
Since we never received your username we'll consider this complaint CLOSED due to the submitter's inactivity.
Dear sean hutcheson,
Can you please elaborate, provide us with more information, and specify which casino it involves so that we can assist you further?
Thank you.
JovanaV wrote:Dear sean hutcheson,
Can you please elaborate, provide us with more information, and specify which casino it involves so that we can assist you further?
Thank you.
Dear sean hutcheson,
Since we haven't heard back from you we will consider this case CLOSED.
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