New RTG Casino Casino33and sister Playfair discussion thread.

Thank you...your help is appreciated ....

PlayfairCasino and CasinoJack,

Just want to thank both of you for working together on this in keeping the customers satisfied as you work through the split. I think the show of professional courtesy will not go unnoticed for either of your venues in the future.

Ditto from me on that.

Also in case anyone forgot JIMBEAUX ROCKS! too

medtrans

My Login for Casino33 is NicoleB, my husband's for Playfair is Eurogekko.  And if I wanted to call and talk to someone I would play in a bricks and Mortar Casino. 

As for signing on and talking to a live agent... well I can't DO that can I? Since I am locked out of everything.

go to the home page of the casino.  Click on live chat.

medtrans

Thanks Med.  Finally saw that. 

Interesting Live Help was not on the Contact us Page.  You know, where you would THINK to look?  Anyway, I'm done with these two casinos.  Already deposited elsewhere today and I am winning.  Good luck everyone.

Thank you.  And after all that, you don't have a deposit method or Wallet that I am able to use.  I will check back from time to time.  Have a good day.

you can get a pro paid visa that will work eith a green dot or walmart or sky all three work good luck hun also playfiar is offering a free chip for today only go to chat and ask for PITCHME10

that may be so but they go thru the same bank walmart is a green dot card just with their own logo on it but the visa works better then the master card and where i live the cheepest one is the sky card

So what is it that I need 2 do exactly 2 b able 2 open a seperate account @ playfair w/o getting banned 4 multiple accounts? I just realized that I have never even played there, but of course my casino33 username & password does work there.

go to chat at playfair and tell them to open it for you they will very helpful i wanted to make sure i did it right so i had them do it that way you are covered hun

I have talked with Claire at playfair.
She was very helpful.
In my opinion the Playfair and Casino33 are recommended casinos.

Thanx mamrone 4 the suggestion. I'm getting it all worked out as we speak. Claire from livechat is very nice.

she is a really nice lady tell her karen sent you ok tehy are getting to know me i am an old pest

I opened yesterday new account at playfair, as requested by them,  and  today they locked me out!!!!! snifffffff they dont want my money!!!!!!!!

my account has been locked twice now but they open it right away it's got something to do with the software while they are splitting up i don't know anything about computors but it made sense to me i think that is the reason they are giving everyone who goes to chat a free chip today even if thev'e gotten one before

I just got the $55 chip so there is no way i'm gonna even try 4 that other free $10. The free $10 is not even what i'm interested in anyways... what I am more interested in is that extra special insurance bonus mamrone had mentioned they give along with it. That would b nice.
Mamrone??? Do u recall what the minimum deposit is 4 that insurance bonus?

I opened a separate account yesterday at playfair also. Talked to live chat. got my ND bonus, played, tried to log in today and was locked out.

Talked to live chat on the web today, she stated I had multiple accounts, but then said the one with the same log in was the active account. I played with the new account yesterday I know. I'm so confused.

i know quicktender is avaliable for deposits but i didn't see it listed as a withdrawl option ,  live support wasn't sure if it was available yet , do you have any info on this?

and what about e-wallet express, don't see that either

Hey! Phantom...I just found this on the playfair website.
[email protected]
Withdrawal Requests Only

So I guess this is how u have to contact them 2 request a withdrawal.

im closing my acct at casino33, been to live chat several times to unlock everytime i go to log back in im locked out, i spent an hour and a half with live chat last night ha waste of internet time ! they really need to sort out tech problems im here to game not chat!

I'm glad your here casinojack 'cuz I have a question 4 u?
Freddy @ live support was very nice. He made me an offer I could not refuse so & I made a $50 deposit @ playfair. The offer we agreed upon was 777% and 300% insurance. I did not make the playthru so my question is...Am I wrong when assuming that the 300% insurance means that if I did not make the playthru then I would get 300% back 2 try again? And if so how do I go about claiming it? Do I need 2 go talk 2 live support 2 have them help me with that?

Nevermind casinojack...Natalie @ live chat got it done 4 me n 1 min. flat! AND 2 all who r wonderin' if the 300% insurance means that's how much u get if u don't make a playthru...YEP!  NICE!!!!

I posted under another thread but maybe i need to ask here also  I just signed up and only got 10.00 for a welcome bonus Claire said the 55.00 had expired but its still on the casino homepage so has it expired as of today or not

oh forgot it was Playfair i just signed up at

thank you so much for the information

i'm a little upset!
 
  I downloaded the faxback form from your website, filled it out and sent it to the # on the form.

  when i tried again to make a withdraw( which was a hassle in it self) they told me they haven't received my faxback form.

turns out that the # on your form is WRONG!

I just faxed my personal info to somebody out there!  not to happy!

casino33

I have made (3)--$50.00 deposits (Casino33) and lost my azz on deposits + the bonuses--talked to chat today--asked for a free chip and he said none were available! ::) Another $150.00 lesson learned! I never got past the amount of my deposits/bonuses--can't afford to play there again!

I dont think I will be depositing at either of these 2 casinos......wow

Hey Casino Jack,

I see that you are looking into that faxback number screw up for Phantom.  I also would like to see some detailed information , preferrably corrective action, as to how a casino could be so blatantly neglegent in keeping members info from getting into the wrong hands.

This phone number that is on the form does not even CLOSELY RESEMBLE the number that is should be.

This is something that the finance department should have audited before sending out to print.

I wanted to make a deposit here yesterday, but as of now, I don't feel safe in doing so.

Nalgenie

Well, after message from Casino Jack, I made another deposit at Casino33, didn't make the high playthrough but played for several hours. I will also deposit and play there again.