Casino extreme and brango questions

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Last post made 2 years ago by Mikey13
Erica Henry
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  • Erica Henry
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  • I love casino extreme and brango but how come some bonuses like lcb spin codes can be used on one and not the other? Do they have any rules against married couples having there own separate accounts on both sites? Also will cupons only redeem back to back if there’s going to be able to withdraw winnings? Are there any other casino like these two that have instant/same day payouts?

    Rated:

    / 5

  • You might have not register from LCB. As many casinos only accept one accounts per IP, if they want, they will void your accounts if you win from bonus due to case of having double accounts or multiple accounts. Some of the casinos accept multiple accounts but they don't want all accounts to be credited for bonus.

  • Hi Eric,

    We notified the casino rep to answer your questions. However, some casinos are separate from their sister sites in the sense that one coupon code can be used for one brand only and not the other. 

    Regarding married couples casino rep needs to answer this question since only one account per household and IP address is allowed. 

    You can cashout your winnings when you use coupons, but each of them has its own t&c of how much you can withdraw. 

    Casinos with fast payouts is sister brand to Extreme, Yabby casino, then Slotland, Win A Day, and you can find some more from our members' experience HERE. You can also check cashout times on our review page. 

    Rated:

    4.5/ 5

    3.7/ 5

  • Hi Melissa, I have a query too regarding this two casino. Every month to play a LCB tournament of this casino. Should I be a depositor? The rules for the tournament are not so clear and only few games are available in the tournament section.

  • Hi Rikesh Kayastha,

    These are the conditions for the tourney for both brands: 

    Please note: For new members of the Casino Brango deposit is required prior to withdrawal (to confirm account). Only one non-entry free tournament / free promotion is allowed between deposits. Tournament prizes claimed by players that have not yet deposited at Casino Brango will be considered as if part of a no-deposit promotion and will be subject to our Terms and Conditions. 

    You can find more info for Casino Extreme HERE and for Casino Brango HERE

    Rated:

    4.3/ 5

    5/ 5

  • Hello Erica Henry,

    Hope you are well. Thank you for your post.

    Please note that per our terms of service, and as Rikesh Kayastha already mentioned, all bonuses can only be claimed once per IP Address/Household. This may be the reason why your bonus request was denied at some point, if your partner/spouse also plays at the same casino.

    However, we may be able to arrange an exception in your case, but only after a review by our Fraud and Risk Department.

    Please PM me your Casino Username, or contact [email protected] / [email protected] with a direct explanation of your problem. We will do our best to assist you in any way we can.

    Kind Regards,
    Mikey
    Casino Management

  • Dear Rikesh Kayastha,

    Hope you are well. Thank you for your post.

    As MelissaN already mentioned, you are only allowed one No-Deposit (Welcome) Bonus, before making your first deposit.

    Free Tournament Prizes won by players who haven't deposited yet, will be treated as a No-Deposit (Welcome) Bonus.

    This means that, if you haven't deposited yet, you can only win a Free Tournament Prize if you haven't claimed any other No-Deposit (Welcome) Bonuses.

    I hope this clears the situation a bit. If you need any further assistance, please let me know.

    Kind regards,
    Mikey
    Casino Management

  • Khart1313 wrote

    Is there a casino rep available to speak to?  I am a Gold VIP player at Casino Extreme.  I have been chasing a jackpot and have deposited many hundred, if not over a thousand dollars at the casino this week alone.  I converted comp points into a few buck after a series of losses and got extremely lucky and ran it up to $180.  I have done this multiple times and comp points have always been converted to cash with no limits.  My withdrawal was just rejected and the email I received said "it is not withdrawable" and they offered me $19.  I would like an explanation on why you wouldn't allow a $180 withdrawal on a win coming from comp points converted to cash, especially for a player who has deposited as much as I have the last few weeks?  Please take a close look at my deposits and you will see exactly what I mean. 
     

    I will also note I ran across a bunch of articles about a player who recently won $5700 on comp points, so I am certain there has never been limits on withdrawals from comp point cash! 
     

    my username is khart13

    4.6/ 5

  • Props to Casino Extreme!  I believe this was just a misunderstanding because I won $180 off such a small amount of cash in comp points they probably didn't get how it happened.  It was a super super lucky win!  But, once I explained to the casino the play by play of exactly how it was won I was allowed to re-request my withdrawal. I have not received it yet but I am certain I will, because I've been playing here for years and never had one single problem with payouts!  They are the best of the best.  This is the first problem I have ever had and it was resolved quickly.  THANK YOU!! 

    4.6/ 5

  • Hi Khart1313,

    The casino rep has been notified. Please check this page for the update. 

  • Hey Khart1313,

    Thank you so much for your post. 

    I am glad that our support helped out with the matter! 

    Take care and see you around. 

    Kind regards,
    Mikey
    Casino Management

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