free gifts - no deposit that doesn't say what it claim GOLDEN RIVIERA

I RECEIVE A EMAIL FROM " GOLDEN RIVIERA CASINO "
Our Valentine's gift to you:
You're gonna love this... we're spoiling you with 2500 Complimentary Credits to try out any of our casino games on offer, no deposit required, plus 50 Complimentary Spins on the Video Slot, Riviera Riches.

FOR YOU WHAT DO YOU SEE ?
I see 25.00 $ FREE NO DEPOSIT + 50 FREE SPINS RIGHT ?

Well for them it's 2500 free play + Need to deposit to claim the 50 free spins ?

Wow some really play with word, it's lame and sad to take people for fool

HERE WHAT THE LIFE SUPPORT SAY !



You are now chatting with Anna
Anna: Hi there.
Anna: How may I assist you?
Me: I receive a email
Me: Our Valentine's gift to you:
You're gonna love this... we're spoiling you with 2500 Complimentary Credits to try out any of our casino games on offer, no deposit required, plus 50 Complimentary Spins on the Video Slot, Riviera Riches.
Anna: For security measures, could you please confirm the following account information:
- Membership number;
- Email address;
- Full Name and Date of birth.
Me: Now they want me to deposit
Me: and don't want to give the 50 free spins as well
Me: tgr***********
Anna: The thing is that the promotional email offered you to create an account at Golden Riviera, tried FP and after depositing you would get Free Play winnings + 50 Free Spins on Riviera Riches.
Me: IT OK I can use the free play, but ALSO want the 50 free spins
Me: I just register a account
Anna: I can see that. But you will be able to get 50 Free Spins after you deposit. You can deposit either to claim winnings from Free Play or to get Initial Match Bonus (100% up to $125).
Me: well change the way it's say' I'm work in marketing, went u say no deposit it uselly say no deposit
Me: no deposit required, plus 50 Complimentary Spins on the Video Slot
Me: it's clear to me
Anna: The promotional email included the link to Terms and Conditions. I am sorry that the marketing text confused you, Serge!
Me: suppose to be " AFTER YOU DEPOSIT YOU GET 50 free spins
Me: you use the word " FREE " but to you it's not free
Anna: I understand you. We have already sent the request to Marketing Department. I am very sorry for this!
Me: USE THE CORRECT WORD
Anna: I understand you completely.
Me: It cleary say " 2500 Complimentary Credits witch mean 25.00$ + 50 free spins
Me: doesn't say anything about freeplay and deposit
Anna: 2500 Complimentary Credits implies Free Play
Me: so why not say free play
Me: Our Valentine's gift to you:
You're gonna love this... we're spoiling you with 2500 Complimentary Credits to try out any of our casino games on offer, no deposit required, plus 50 Complimentary Spins on the Video Slot, Riviera Riches.
Anna: The promotional mail was mainly to attract our players to casino Golden Riviera. If player is interested, he/she would contact us in chat for the details
Me: read this and tell me what you see " GIFT - NO DEPOSIT
Me: what kind of english do speak
Anna: '2500 Complimentary Credits to try out' - this implies playing credits - Free Play
Anna: No deposit is required for 2500 credits - that is the truth.
Me: it's very bad way to write it
Anna: After that it says PLUS, so this is the additional offer, but it's not NO Deposit
Me: wow
Me: Our Valentine's gift to you:
You're gonna love this... we're spoiling you with 2500 Complimentary Credits to try out any of our casino games on offer, no deposit required, plus 50 Complimentary Spins on the Video Slot, Riviera Riches.
Me: I Can't read I guess
Me: Don,t use GIFT, FREE, NO DEPOSIT is it's not that
Me: that really taking people for fool
Anna: No. Just this is a professional Marketing language. You just need to confirm the offers you get from us in automatic emails.
Me: bullshit this LIE
Anna: But to all our offers Terms and Conditions are applied.
Me: NO DEPOSIT MEAN NO DEPOSIT
Me: GIFT MEAN FREE
Me: CHECK IN THE DICTIONNARY
Me: just delete my account wont deposit 500$ in this casino that lie
Anna: Talking about this, there was a come after No Deposit, which means the end of the first idea in the sentence.
Me: well be honest
Me: in your marketing
Anna: I am sorry, but you are always welcome to contact us in chat in case you get any offers.
Me: it's very clear in the email, I do receive offer like this and most respect what they claim
Me: It,s easy to post this offer anywhere and ask people what they think and for them it's
Me: I'M very good in advertising
Me: trust me
Me: thousand will see
Me: and laught at it
A A A
Send

Those who are already very familiar with Microgaming, Rival and RTG offers will know that the offer refers to 'Free Play - no deposit required'. Anything else would mean depositing first to get the extra.

Needless to say, you are not the only one fooled by this play of words. Neither will you be the last too. Early last year (2012), I got fooled by a Playtech casino's offer of 200%...I deposited but got only 50%. I immediately complained to live support, citing the email's offer, but the chat host said the 200% bonus was for $100 deposits only. After much argument, I was finally offered a 100% bonus. I took the offer but told the host that it would be my final deposit at their casino! I then closed my account!

Once bitten twice shy...they can fool me once...but not twice.

Afi

Heh ya i remember when starting playing online and saw these promotions holy crap that sounds amazing but we get wiser, so many bad promotions out there to lure in new people without knowing details 100%.

Situations like these is what makes me constantly advise to do one of two things: either check promotion terms thoroughly or if you're just too lazy to do that, get yourself informed via live chat.

Few main sentances of various promos always sound tempting but rarely contain everything you need to know about it (particularly those in promos offered by mail)

After getting some experience, as kazzi and Afi4wins said, you'll know pretty well what to expect from casinos of same group or software they are powered with.