Got a Free Chip and won here why does it take so long for this casino to pay out, I am considered a VIP and still can't get a fast payout haven't payed in a while here but because I got the chip decided to play it but hey are talking 3 weeks before payout, where I normally play minimum 3 to 4 days.
Slot Madness
- Started by
- miinutes
- Sr. Newbie 19
- last active 8 years ago
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- Started by
- miinutes
- at Apr 18, 13, 11:08:00 PM
- Sr. Newbie 19
- last active 8 years ago
-
- Replied by
- blueday
- at Apr 19, 13, 02:38:56 AM
- Almighty Member 37999
- last active 2 years ago
This csino has a warning on them that reads as follows:
Warning: Players are advised to use extreme caution upon deciding to play here. Slot Madness and sister casinos are known for extremely slow payments and poor customer support. They tend to pay the players, however payments are usually issued after a month+ , which is unacceptable business practice.
You should expect to wait at least another week minimum!
blueRated:0.5/ 5
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- Replied by
- miinutes
- at Apr 24, 13, 10:31:55 PM
- Sr. Newbie 19
- last active 8 years ago
Ok this is what I got declined because of multiple free chips come on now I am VIP at several casinos I know the rules I was at this one also....This was not a free chip I won this according to the email: Do this say free chip no it says Won and it was added by the way by a manager...would attach screen shot but has all my info in the shot
You won a 500.00 prize at Party City
Hide Details
From
Slot Madness
To
Ch M
Trouble viewing this email? Read it online
Hi Chester Maurice, we have credited your account VISIT OUR WEBSITE
Silver Oak
Dear Ch M,
Your current balance is 500.00.
We noticed you haven't been around for quite a while, so we credited your account to give you the chance to come play with us again. Check out the new games and promotions we have going on, you're gonna love them!
Your account has been credited with 500.00.
This credit will be available until Sunday night (April 21st), so hurry up and use it before it expires. Unblock images and get our software
This credit has a max withdrawal limit of 2x and it comes with a low 30x wager requirement (60x for Table Games). You can use it to play any of our allowed games.
Your login details are:
Your account name is
Forgot your password? Click Here
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VISIT OUR WEBSITE1.1/ 5
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- Replied by
- blueday
- at Apr 25, 13, 05:44:34 AM
- Almighty Member 37999
- last active 2 years ago
Credited by manager or claimed yourself, it's still 2 free chips in a row whichever way you look at it. Although I should say, I really don't understand why they would credit you with a chip knowing that your last transaction was a free chip. I certainly would query this with them and ask them why they did this in contravention of their own rules!
blue -
- Replied by
- miinutes
- at Apr 25, 13, 03:56:02 PM
- Sr. Newbie 19
- last active 8 years ago
per email: To start playing right now, all you need to do is log in to the software and select the game you'd like to play - no coupon codes to enter, no deposits to make. Simply log in and play. There emails that claim multiple chips always I mean always warn of that it always say before playing no consective chips if your last transaction was a free chip please deposit believe i have looked at all my other emails...and their own rules state this fact unless otherwise noted it was otherwise noted I would think...Plus I asked even before play...
Dear Ch M
Your current balance is 500.00.
Your account received a complimentary credit of 500.00, courtesy of Slot Madness. This credit was set to expire a few days ago, but we wanted to give you some extra time in case you hadn't claim it yet.
Your 500.00 will be removed from your account at midnight on April 24th if you don't use it.
To start playing right now, all you need to do is log in to the software and select the game you'd like to play - no coupon codes to enter, no deposits to make. Simply log in and play.
Unblock images and get our software
This credit has a max withdrawal limit of 2x and it comes with a low 30x wager requirement (60x for Table Games). You can use it to play any of our allowed games.
Your login details are:
Your account name is
Forgot your password? Click Here1.1/ 5
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- Replied by
- miinutes
- at Apr 25, 13, 04:07:47 PM
- Sr. Newbie 19
- last active 8 years ago
the one above was the second email I received on it...
THERE RULES: and mine was otherwise stated...as it says above no coupon code, no deposit just go and play
No Deposit Bonuses (Free Chips, Free Spins, Free Roll Slot Tournaments):
Unless stated otherwise, all No Deposit Bonuses are subject to the following terms and conditions:
The bonus amount must be wagered a minimum of 30 times; 60 times for All Allowed Table Games and Video Poker.
Wagers placed in Roulette, Craps, Pai Gow Poker, Baccarat, War and Sic Bo are not allowed with any No Deposit Bonus (unless specifically stated otherwise) and do not count towards meeting the wagering requirements.
The maximum withdrawal amount from any No Deposit bonus is twice the face value of the bonus. All free chips valued at or below $100 will come with a cash-out limit of no more than, nor less than, $100.
Players cannot redeem multiple free bonuses consecutively. If you have redeemed one No Deposit Bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to redeem the second No Deposit Bonus.
Kindly note that all Deposit Bonuses are Non Cashable. This means that the bonus will be deducted from any withdrawal made. Please also do not mix Deposit Bonuses; to avoid complication use one bonus for every one deposit made.. -
- Replied by
- miinutes
- at Apr 25, 13, 07:12:57 PM
- Sr. Newbie 19
- last active 8 years ago
I would like to say they look into the issue I was having and reissued to my account so I can say at the moment I have been able to get this issue resolved have not got payment yet but once I do receive I will let everyone know Thanks Charlie Slot Madness guy of the Year lol
1.1/ 5
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- Replied by
- miinutes
- at May 17, 13, 02:07:56 PM
- Sr. Newbie 19
- last active 8 years ago
Update so far it has been approved but since my first post I have not received funds, I use to play at this casino but it just takes a crazy amount of time to get your winnings I have not ever seen any casino take this long. I play at others and typically my winnings are 4 to 5 day from approval to deposit. I will not play here again just to long. Its been almost a month since they first denied the approved it. Crazy. Will let you all know if i receive it and let the games begin
PS there customer service is horrible everyone has the same script you can't never get any real answers they tell you to email payout and never get a response. The only emails I get are promotional and acknowledgment that the received my email what good is it to say you received it if you don't respond to it...This is the worse customer service ever and I talk to a lot of chat -
- Replied by
- blueday
- at May 17, 13, 03:18:14 PM
- Almighty Member 37999
- last active 2 years ago
-
- Replied by
- miinutes
- at May 25, 13, 12:36:13 PM
- Sr. Newbie 19
- last active 8 years ago
So far since payout approved I get the same run around email payouts I have emailed them several times and no response chat says the same generic thing we don't have that information u have to contact payout come back at this when u come back they still can't help u same thing if u can't get no one to response to your via email or no one in chat can tell u anything u are flying blind their communication between there own departs is awful no one can tell u anything I tell u I am glad this was win off comp money although I have deposited in the past I would be very pissed right now if this is the way they handle their customers I would not recommend depaoiting your own money....
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- Replied by
- miinutes
- at May 31, 13, 10:37:57 AM
- Sr. Newbie 19
- last active 8 years ago
And quick update guess what 18 days and nothing yet. This is just crazy, but lesson learned never play with your money at there casino. If you have to wait this long and as a courteous they can even email u just to say we are having delays or anything that is the worst customer service ever. No response
-
- Replied by
- Acerevenue
- at Jun 18, 13, 01:59:18 PM
- Casino Rep 12
- last active 7 years ago
Hi miinutes:
Could you please send us your casino username to [email protected] so we can check your payment status in case you still haven't received your payment?
AceRevenue Team -
- Replied by
- cindygreco
- at Jun 18, 13, 02:29:49 PM
- Casino Rep 218
- last active 1 year ago
Dear Player
Acerevenue Affiliate Program email for complaints is [email protected]
I suggest contacting them
Regards
Cindy Greco
Gwages -
- Replied by
- Acerevenue
- at Jun 18, 13, 02:34:26 PM
- Casino Rep 12
- last active 7 years ago
-
- Replied by
- miinutes
- at Jun 18, 13, 03:03:41 PM
- Sr. Newbie 19
- last active 8 years ago
-
- Replied by
- Acerevenue
- at Jun 20, 13, 06:43:15 PM
- Casino Rep 12
- last active 7 years ago
-
- Replied by
- miinutes
- at Jun 27, 13, 01:58:57 AM
- Sr. Newbie 19
- last active 8 years ago
I would like to come back and say after 2 months of waiting i finally received a check from slot madness, what I can say about this casino is that it does have as stated very slow payout very slow, thier customer service is not helpful at all so dont ever count on any assistance select few are willing to give any additional assistance on your payout. Once payout is approved they do not have any further answers for you. they ask you to contact there payout department who has til this day has not responded to the fact of me having a payout or that it has been sent. I do say that eventually as of now they pay. I was a vip at one point and the payout was a little faster but they have declined in there service standards. I feel that if you pay money to play at any casino you should be held in high regards to questions and answers and this particular casino is lacking in customer service, compliance and ethics. I would advise any one to be cautious because as I have noticed they are declining in there ability to quickly solve issues and that is a tell tell sign of TROUBLE! Signing Off and good Luck all.
1.1/ 5
-
- Replied by
- Acerevenue
- at Jul 01, 13, 03:12:52 PM
- Casino Rep 12
- last active 7 years ago
-
- Replied by
- Acerevenue
- at Jul 31, 13, 02:14:14 PM
- Casino Rep 12
- last active 7 years ago
Hello everyone:
We just want to make sure that if anyone has any issue or concern with the brands AceRevenue promotes feel free to contact us back by sending an email to [email protected]
Wishing you all the best
AceRevenue Team
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