I deposited a whopping $11.03 at America's Card Room using Coinbase 9 hours ago and never received credit. I have contacted America's Card Room about 8 times since then to get my funds credited or preferably now refunded. The people there just clown me. They admit they received my funds but provide no resolution to my never receiving credit for the transfer. Below is their response 80 percent of the time with the other 20 percent of responses stating they will get back to me in due course. I tried to get the transaction stopped through Coinbase but once the transaction is complete, there is nothing that Coinbase can do. I don't understand why America's Card Room would jeopardize their reputation over $11 or do they already have a lousy reputation and it's shame on me?
Richard M (WPN Support)
Fri 4/3/2020 5:47 AM
Hello,
We hope this email finds you well, It's a pleasure for us to assist you.
The last deposit made shows as approved.
Your time and preference is appreciated, we are at your service.
Kind Regards,
We would also like to invite you to check more info on our upcoming Venom tourney. It's a multi-day tourney that guarantees $1 Million to the first-place winner. Check out more info on this link:
https://www.americascardroom.eu/online-poker-promotions/the-venom/
Make your way to it through our Step tourneys running daily!
Richard M
Customer service representative
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