CLOSED - Exclusive Sign Up Bonus at Jackpots Heaven Casino

CLOSED

Just wanted to say that there is a freebie at the bottom of the promotions page.  You have to email support and get 10free.

Hello Everyone, My name is Nick and I am the official rep of Jackpots Heaven Casino on this forum.

I come with good news! We have decided to extend the amount of times the exclusive 1000% Bonus can be redeemed from 3 to 99 times until the end of this Month! 

+++ All players who deposit €100 per bonus claimed and redeem this coupon from our livechat 5 times will receive €150 in FREE CHIPS! (30x Playthrough for slots or 60x for Tables games, NO MAX CASHOUT!). That's right, you get another €150 in FREE CHIPS for every 5 coupons redeemed!

Feel free to contact me if you have any questions!

Good Luck!! 

That nice, But think I will see how every one like it before I give them my money. I have not see this one before. So let out know how there game play and how long it take to get you money out. 

Live chat will give you the bonus instantly if you say you are from LCB, i got it with no problems, i did not have to email them.

well, this bonus is extremely generous but you know if it sounds too good to be true...
is the bonus really not sticky but cashable? which software does this casino use? how can we know that they are reputable?

Hello pannepaul and thank you for your questions about Jackpots Heaven Our casino uses a unique software which we have developed ourselves. Our developers wanted to create something new to offers to slots and table games players. We are in business since 2007 and we are licensed in Costa Rica. I personally recommend you to try our software and our games and then post your testimony here, I am sure you will not be deceived by our software which is programmed to bring you maximum excitement and fair play. Keep us updated and Good luck!! Nick. 

This does sound like an amazing offer.

I would also like confirmation that this is a cashable bonus (not sticky) before depositing.

Incidently, I sent an email yesterday as per the instructions to claim the $10 no deposit bonus, and did not get a reply, so I tried live help today.

I have now been waiting for live help for over an hour, and keep getting "All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly." over and over again.

Are you overloaded with requests for customer service right now?  I wouldn't want to have to wait like this if I decide to deposit and claim the bonus.

edit: got it, after a long wait.

man it wouldnt even let me download the casino says the  installation package could not be opened . Contact the application vendor to verify that this is a valid windows installation package whatever that means

Hi winnington and thanks for your message. Yes during a small period of time today we had too many simultaneous chat requests for the €10 free bonus! We will make this in offer available to claim from the cashier very soon but until then you can still claim it from live chat.

Please try the livechat again to claim your 1000% Exclusive bonus, if it still does not work (which I am sure it will) please send me your username in a private message and I will be glad handle this for you.

By the way, YES you can CASH the 1000% BONUS   :D

Good luck!!

I'll "take one for the team".  Deposited 100 Euro... I'll let everyone know how it goes. 

im using windows xp and still couldnt download it from the link you sent me says the page can not be found

Can you confirm Nick that the sign up bonus for 1000% is a CASHABLE and not sticky/play bonus. The only reason I ask is because most of the bonuses on jackpots heavens website are STICKIES.
Anyone else have more feedback on this casino?

Ouch!  Well that was quick.  Busted from my starting balance of 1100 down to 0 while achieving only $4609 out of my required $66000 playthrough.

Some notes about my experience:
- customer serviced confirmed it is a withdrawable bonus (as did the CS rep here)
- I was somewhat confused by what cs was telling me, but it from what I understood, you can't combine your slots and table game playthrough - it tally's up either one or the other.
- I started playing slots, and once I found this out switched to blackjack.  My balance upon leaving slots was 1000 Euro, and then when I left I couldn't connect to any other game, and my balance was (inexplicably) back up to 1033.  Contacted CS about it, but found that this betting history was erased (man I would have been pissed if I had won big during that)
- Then I went on to single hand blackjack (13 wins out of 31 hands played)
- Then went on to multihand blackjack to try to get my balance back up with 3x$50 bets (won 19 out of 95 hands played) at which point I had $138 remaining, which was frittered away pretty quickly.  Before drawing conclusions on how crappy I did with respect to the wagering requirements, note that I was betting pretty big.
- Note: I had 2 hands where I hit when I shouldn't have.  I use a touchpad which is very sensitive, sometimes causing it to send out a click when it shouldn't.  In one case, I hit on 19 (dealer had 20 so it didn't matter), in another I hit on 20 (that one hurt, because I would have won).  This is the first software I have ever played where it doesn't ask you "Are you sure you want to hit on 20?" before allowing you to do so.

To sum up:
- this is one of the worst runs of blackjack I have ever had, but is not a large enough sample size to make conclusions about this software.  And yes, I know how to play BJ well enough to be very close to an even money type of player.  The combination of such a horrible run + new software and crazy bonuses does make me somewhat skepticle though.
- The software needs a little work, I think... but is nice and fast at least.
- Assuming I just had some bad luck, this is one of the best bonuses I've ever seen.

Just played out my 50 Euro Insurance:

Result: 4 wins out of 18 hands played. 

Hi LIPS92115, the link I sent you had expired. I just sent you the new one through private message! Please feel free to contact me if you need further assistance. Always here for you. Good luck!! Nick.

Hi winnington, you are a great player and you would agree that rare would be blackjack players who would be able to play for over two hours with bets between €50-€150 in average per bet with a starting balance of €1000?  ;)

You are always welcome at Jackpots Heaven and I am always here if you need further assistance!

Good Luck!!
Nick

I downloaded the casino software and hit the €500 at the random jackpot wheel, will continue to play slots and I post an update when I am done! 

ok i downloaded the casino and made a user name lips92115 but now i cant get in contact with anyone for the free 10.00 to start

Dear LIPS92115,

I credited your account with the Free €10 but please kindly submit further questions regarding the free €10 bonus to one of the following pages:

https://jswqzs.com/onlinecasinobonusforum/no-deposit-casinos/jackpots-heaven-10-nd/
https://jswqzs.com/onlinecasinobonusforum/direct-casino-support/

Good Luck!!
Nick

here is my report:
I wanted to check out this site first so I deposited only 25 euros. I had asked the live support if I could claim the LCB 1000% bonus and they said yes I can do so but I must deposit first. So when I had deposited I asked them to give to me this bonus but they said: no, the smallest amount for this bonus is 30 euros.  >:( hmmm, I wished I had known that before. The live support then told me I could deposit 5 euros and then I would get the bonus for 30 euros. So I tried to do so but it said that the smallest amount for a deposit is 25 euros. So I had to deposit 25 euros one more time.  :(
Then the live support gave the 1000% bonus to me and I played blackjack with 550 credits.
to make it short: I lost my credits very quickly though I made rather small bets - mostly only 5 or 10 credits. my results felt very odd. the dealer was extremely lucky. he hardly ever busted. my results were very unlikely. therefore I doubt that the software is random and I cannot recommend that site.  >:(
oh and btw of course I know how to play blackjack and yes I know that it might have been just bad luck. therefore I dont say that the software is rigged but if it were only bad luck then it was an extreme streak of bad luck and another player posted that he had similar bad results. so maybe something is wrong with this site. but only those who run the site know that exactly.

I played blackjack 5 hours last night and I believe it was quite fair with me compared to a few other casinos I used to play like Partycasino and a few others where the dealer always get a blackjack and I get nothing…

I deposited €30 at jackpots heaven from live chat and requested the LCB 1000% BONUS! What I like the most is when I have blackjack when the game starts 

Anyway, I lost the €30 + the bonus but I got my money back from insurance! Requested a cashout by moneybookers since I met the playtrough, I will keep you updated!! I Will give it another try as soon as I have the funds in my moneybookers account. 

OK, I finally submitted a withdrawal, I bet all I won from the random jackpot and I got €300 from Sultans Heaven and €800 from Malibu life. I just submitted a withdrawal request, show me the money now! 
WISH you the SAME LUCK to ALL!

Hi pannepaul! Your suggestions are always welcome and important for me as you already know so I thank you for giving your opinion.

Anyway, as mentioned on the LCB forum as well, the minimum deposit to benefit from the Exclusive 1000% bonus offer is €30, not less.

As for your blackjack experience, I can't say anything but as I always recommend to my friends as well as to our casino players, do not increase your bet amount when you win. Let's say, you always played with €10 bets right? Don't go progressively €10-€20 and then €50 which is what I can see... Anyway, everyone has its own way to play! The best I can do is to share with you my personal experience when I play blackjack!

Keep us updated guys and feel free to ping me in the direct support section of our casino if you have any questions! Nick.

As I posted previously, I also had some play history randomly deleted from my account and was credited back to the point of where my account was at before this history was removed (or never recorded).

I believe what tezza says.

It's "winnington" who made the post at casinomeister.com, I already mentioned his case as follow:

Hi winnington, you are a great player and you would agree that rare would be blackjack players who would be able to play for over two hours with bets between €50-€150 in average per bet with a starting balance of €1000?  

You are always welcome at Jackpots Heaven and I am always here if you need further assistance!

Good Luck!!
Nick

It's impossible to partially or totally lose your history:
Click on: CASHIER > PLAY HISTORY > SELECT GAME and choose the dates.

You will see the amount you have bet per session and the total amount Win in €.

Nick.

Somethings not right with this casino i have noticed a few concerns on other forums as well just google jackpots heaven and see for yourself  :-\

I just got my money from moneybookers, I will give their blackjack another try, without bonus this time! I let you know within 8-12 hours as soon as I am done! 

Hi satansmuff, I just kindly asked to remove the post to avoid any confusion...

My job is to keep a fair reputation of a fair casino. I don’t understand how yours could be to blame the same as a member of LCB?

I quote what you said and that I kindly asked you to remove since it was based on rumors only:
“I would be cautious with this casino”

We had problems with 2 players out of the 1850 we have and you think this is enough to blame it just for you to have 2 additional “thank you” added to your LCB profile?

Keep up the good work…

Nick

satansmuff Thank You for bringing this to our attention.

well Nick, you are not doing a good job and here is why :

After carefully reviewing your and other accounts I found the following:

slotmania and games4ever are nothing but a SHILLS for your operation.

They/you created the account on the very same day, they also have almost the same email address.

Their IP address is in the same range. They both have same number of posts, same writing style, same crappy posts, except for the posts in this topic.

What struck me the most is that you also have same IP address as games4ever , and I mean EXACTLY the same IP. He also have used few other IPs and one of them is in the same range as slotmania's.

What is also unacceptable is for you to PM our members and ask them to remove their comments!!! Whats up with that?

This is an open forum and you are all free to post your experience , good or bad.

As a conclusion :

I have suspended their accounts.

Im also removing all your bonuses from our review and closing this promotion. You are to be removed from our Casino Rep list, until I receive a satisfactory explanation from you.


Admin

Wow..........................

i'm usually in defense, but the crookedness in all this just can't be touched..its embarressing and shameful for a casino and it's rep..

thank you zuga and satan

p.s. i tried it, and i would have never known how crooked a casino without the feedback of others, and i wonder if this/he is connected with any other casinos

What a ....... I can't even say it.  Thanks Zuga and Satan.

Satan,

I want to thank you for your loyalty to this forum. You pm'd me immediately when he PM'd you and i commend you for that. This is what LCB is all about.......honest members with loyalty to our LCB family!

You brought awareness to a very unethical practice.

Thanks,
Lips

satan,
great job



1000% bonus makes  you wonder, lol.

...sad, that's all it is...dishonest, fake, unfair... :'( their business will not last long if they keep on doing things like this...

he was banned from casinomeister as well, lol

Online casino watchdog site Casinomeister was the place where online casino Jackpots Heaven was recently targeted by suspicious and unhappy casino goers.

A representative of Jackpot Heaven, posting under the name of Raphael Taub, attempted to deflect accusations of improper business dealings as posters highlighted issued with Jackpots Heaven, such as their use of another casino’s contact information as their own. Eventually Taub’s postings became belligerent and he was banned from the forums.

The accusations against Jackpots Heaven include that the site is using graphics belonging to Microgaming, as well as the Terms and Conditions that appeard to have been lifted verbatim from Casino Riva. While Casino Riva is not affiliated with Jackpots Heaven, support staff from the latter initially claimed to be related with Riva but later recanted.

While the site made claims to be licensed in Costa Rica by LGA, in truth Costa Rica does not have a licensing authority, and LGA refers to the Lotto and Gaming Authority of Malta. A RNG certification was also claimed by Jackpots Heaven, but the company has not posted the certificate. The servers have an address registered in the UK, but the site claimed its servers were in Costa Rica.