Unlocking Customer Engagement with Symplify and AdmiralBet!

Serbia's standout player in the online betting and casino arena, AdmiralBet, is set to redefine customer engagement with a groundbreaking partnership!

The operator, known for its diverse offering that includes some of the best-known titles ever, delivers another surprise to its clients that will surely delight both new and long-time active players.

Illuminating Serbian iGaming!

AdmiralBet has teamed up with Symplify, a Stockholm-based juggernaut specializing in CRM and AI cloud solutions, to revolutionize how it connects with its audience and elevate customer satisfaction to new heights!

AdmiralBet has carved a niche in Serbia's online gaming market, thanks to its dynamic platform and an extensive portfolio spanning sports betting and casino offerings. Its allure extends beyond national borders, making it a sought-after destination throughout the region.

The collaboration between the two signifies a remarkable shift in the realm of customer engagement. Symplify, armed with its CRM and AI cloud prowess, empowers AdmiralBet to establish connections through multiple communication channels – encompassing email, SMS, dynamic web, web interfaces, and browser push notifications.

Tailor-Made Experiences and AI-Powered Optimization

At the core of this alliance lies Symplify's Campaign and Journey builder modules – cutting-edge tools that enable its partner to craft highly customized and AI-driven experiences. By personalizing marketing strategies based on unique preferences and harnessing the potential of artificial intelligence, it is primed to amplify customer satisfaction and boost overall lifetime value.

The cooperation between the partners ushers in a transformative era. AdmiralBet's intent to deliver exceptional gaming experiences seamlessly aligns with Symplify's mission of revolutionizing customer engagement through avant-garde CRM and AI solutions. Stay tuned as this dynamic duo reshapes the future of online gaming – a future that promises unprecedented engagement and satisfaction.

Expressing the opinion on this deal, Symplify’s CEO Robert Kimber said: “AdmiralBet is renowned for its extensive and intuitive iGaming platform which has helped the operator firmly establish itself as a leader in Serbia. Our cloud-based CRM and AI ecosystem will help AdmiralBet to enhance business growth by fostering deeper player engagement.”

AdmiralBet Head of Online Operations Milan Djurmez, commented: “Symplify has mastered the art of CRM and its complete solution will help drive our expansive growth vision. We expect to immediately reap the benefits of being able to better engage with our community by showcasing the strength of our product.”

Source:

''Symplify adds to partnership portfolio with AdmiralBet deal'', europeangaming.eu, October 2, 2023.