Multi-Licensed ComeOn Casino Tested: Same Day Cashout of EUR 50 via Trustly

It’s not only new online casinos that our “From the Players for the Players” team likes to investigate, it’s the industry’s seniors that we like to put under the microscope as well. Part of the industry for quite some time, ComeOn Casino is without any doubt among leaders in the iGaming sector.

Wanting to see how it handles deposits and withdrawals via Trustly, our team sent an experienced tester, who is already a registered member of this casino, to take a closer look. He was tasked to fund the account, play some games, and attempt to cash out.

As usual, before guiding you through the entire journey step by step, allow us to introduce you to key moments of the ComeOn Casino investigation:

• Tester of the day: punakontti
• Registration: an existing member of the casino
• Deposit of EUR 200 via Trustly made on September 1, 2024
• KYC was not required on this occasion
• Withdrawal of EUR 50 via Trustly requested on September 3, 2024
• The tester received EUR 50 via Trustly on September 3, 2024

Based on the highlights, it seems that no turbulences appeared during the test. Yet, why don’t we take a step at a time and see what happened at ComeOn Casino?

ComeOn Casino Overview

Part of the industry for more than a decade and a half, non-US-friendly ComeOn Casino is a multi-award-winning gambling platform with licenses from renowned regulators from Denmark, Malta, and Ontario. Constantly coming up with fresh ideas and keeping their ears to the ground for the latest trends, the team puts efforts to stay ahead of the curve.

Home to the most engaging selection of casino games, live games, sports, and virtuals, it gives players a chance to explore all sorts of adventures delivered by Relax Gaming, NetEnt, Big Time Gaming, Pragmatic Play, and other creative providers.

Giving consumers a chance to grab freebies, the operator features a noteworthy welcome offer, and campaigns such as Prize Drops, Bet Boosts, and so on. The Shop with special offers and bonus codes is featured as well. Secure transfer of sensitive data is guaranteed thanks to the ISO IEC 27001 certificate.

Registration

Our tester’s investigation got started on September 1, 2024, when he accessed his ComeOn Casino account. It wasn’t necessary to complete registration at the very beginning of the test because he had done that on a previous occasion, by filling in personal details in the designated form.

When joining this platform, players are presented with two options- “Open Account” and “Play as Guest”. When accessing the former, they need to go through a 2-step process to sign up, whereas the latter comes with a “Deposit and Play” option, allowing consumers to access through their BankID- the popular Pay N Play option.

According to the Terms:

“5.1 The Company reserves the right to close your player's account and/or the services provided by the Company with immediate effect and without prior notice if you fail to comply with any provision in these terms & conditions.”

Speaking of Terms, here’s an interesting one to pay attention to:

“2.39 The Company reserves the right to withdraw any bonus money and VIP points from the player's account if the player has not logged in to his/her player account during the last six months.”

Deposit

Having accessed his profile, the tester decided to deposit EUR 200 via Trustly. To complete the transaction, he was required to enter a code he received on his mobile phone.

Seconds later, the sum appeared on his balance, with no fees charged. He also received a confirmation mail from the casino.

Depending on the country of residence, a player can fund the account using cards, e-wallets, and even cryptocurrencies. Deposits are usually processed instantly, and the minimum amount to fund the account is EUR 9. Keep in mind that once selected during the registration, currency cannot be altered later.

Worth noting is that:

“11.35 Due to the abusive use of free bets, customers who deposit via Neteller, Paysafecard, or Skrill are excluded from claiming free bets and welcome offers.”

Gameplay

After funding the account, the tester proceeded to the most dynamic and undoubtedly the most interesting stage of the investigation- gameplay.

Secrets of Atlantis by NetEnt was his first port of call, followed by Dead or Alive II from the same studio, the latter of which was marked with a win of 1192 coins (EUR 59.60).

The next choice was Bonanza by Big Time Gaming, after which he checked out Mega Fortune by NetEnt and Hyper Viking Mega Moolah by Aurum Signature Studios. After exploring these installments, he ventured into Volatile Egypt Dream Drop by Relax Gaming and Fantasma Games, 9 Blazing Diamonds WowPot! by SpinPlay Games, and Fizzy Pennyslot by Big Time Gaming.

A day later, he started his gaming adventure with Jungle Book by Yggdrasil, after which he played Creature from the Black Lagoon by NetEnt. Next in line was Legacy of the Gods Megaways by Blueprint Gaming, Who Wants to be a Millionaire Megaways by Big Time Gaming, Book of Mega Moolah by Games Global, and Treasures of Fire slot by Playson.

A day later, on September 3, 2024, Big Bad Wolf Megaways by Quickspin, Extra Chilli Megaways by Big Time Gaming, and Mystery Reels Megaways by Red Tiger Gaming. The last game he explored was Blood Suckers Megaways by Red Tiger.

With regard to games, here are some rules players should be aware of:

“11.3 The maximum payout for any single win on any slot game on the Site is limited to €400,000. The Company will adjust the balance to cap any winnings made in excess of the maximum specified in these terms. In case of any conflict with provisions contained in the in-game information, these terms and conditions shall prevail.”

“11.7 The Company reserves the right to refuse/cancel bets without any justification before the game starts.”

As for the bet amount permitted, the minimum is set at EUR 0.40, whereas the max is capped at EUR 100,000 or the equivalent sum in other applicable currencies.

Withdrawal

After a multi-day gaming session, the tester decided to cash out. On September 3, 2024, he requested to cash out EUR 50 via Trustly.

He was immediately notified that the transaction processing would begin within 24 hours, after which funds should arrive in 1 to 6 working days, in case they were requested via card or bank transfer.

An e-mail arrived as well, informing the tester that e-wallets are processed instantly, whereas cards require between 2 to 7 working days. The tester received the funds on the same day, wrapping up this quick and simple investigation as a successful one.

Withdrawal methods are more or less similar to those that can be used for depositing. If using crypto, kindly note that if the pending deposit does not match the verified crypto wallet address, will be reversed back to the originating wallet address.

A deposit needs to be wagered at least once before a withdrawal can be finalized. The minimum withdrawal amount is EUR 20. According to the rules, withdrawals are free up to the second withdrawal per thirty-day cycle, after which a fee will be applied.

Withdrawal requests are usually processed within 24 hours, however, sums that amount to and exceed EUR 500,000 will be subject to longer processing times.

When it comes to ID verification, the tester didn’t have to complete it on this occasion, but as far as the Terms indicate:

“2.18 […] The Company carries out additional verification procedures and players having cumulative deposits totalling to 2,000 Euro will be requested to provide the Company with personal documentation, such as but not limited to, copies of identification documents, utility bills, copies of payment methods (e.g.credit cards), bank statements, etc. […]”

In some cases, a player may be asked to submit notarized documents.

Conclusion

As hinted in the introductory part, it was a journey without a single issue. The casino performed well in all crucial segments, confirming itself as a trustworthy choice for players worldwide. We hope our tester’s first-hand experience was of help to all those who plan to visit this multi-licensed online casino.

Gamble responsibly!