Osiris Casino Review
NOT ACCEPTED
Players from Illinois are not accepted at this casino
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20 April 2016 - Osiris Casino has been blacklisted. We have discovered unscrupulous behaviour and business practices which includes but not limited to: hosting unlicensed Net Entertainment games. How can you spot that they are fake? Check what server they are served from. If they are not being served from a subdomain of casinomodule.com then they are fake. The group also had unlicensed Novomatic games which were removed once we spotted this and requested them to be removed. Full report HERE
Overview
Having launched in 2014, it didn’t take too long for Osiris Casino’s true colors to shine through, and unfortunately, the LCB team is not pleased. In fact, the site has officially landed on our warning list.
This decision stems from its affiliation with AffPower...
...a casino group discovered to have been authorizing disappointing business practices, such as the inclusion of unlicensed games. This online casino, along with several others have been blacklisted as a result.
Among its blacklisted sister sites are Cosmik, Deuce Club, and Atlantic Casino Club, and we can no longer support registration to Osiris of any related brands. The site is targeted at the French market, and an integrated platform is used to power its games.
Integrity/Trustworthiness
In our previous review of this casino...
...we reported that pirated Novomatic’s games were discovered across this group. They were initially given the benefit of the doubt after making the effort to remove the unlicensed games, upon being contacted by a representative from our team.
However...
...if you’re familiar with the saying, ‘once a cheat, always a cheat,’ we feel that’s a pretty accurate way to describe this brand. While the Novomatic content was taken down, it wasn’t long before pirated NetEnt’s titles turned up, and this was the last straw for us.
The fake games were discovered following a close inspection of the titles’ subdomains, along with slight details differing from the genuine version of the game for further proof, including smaller jackpots.
In May 2016, the company apparently started removing the pirated games from their network, but the damage was done.
To make things even worse...
...the brand is connected to a group of affiliates that are notorious for spamming search engines, including Google. Such spammed pages were disguised via machine-generated spam.
Why is this such a big deal?
Spammed pages contained a mass amount of links to sites like LCB. Even if we didn’t put them there and have anything to do with it...
...once these links hit Google’s radar, the engine might assume we’ve initiated a campaign to push our site in an unauthorized manner, which is a ground for penalization.
AffPower was and is fully aware of these attacks on affiliates like us, as well as the potential damage. Still, it refuses to cut collaboration with the spammers. That doesn’t only make us suspect that the brand’s support such actions, but also endorses them financially.
A continued connection with shady practices such as this and not respecting their affiliates leaves little to none room for redemption.
Player Complaints
In addition to unlicensed games...
...players experienced several other disappointments while playing at this casino. One particular member warned others to “tread lightly here and be incredibly cautious” since the venue is a part of the infamous group of sites. The member added the players should also expect slow or non-payments and even winnings played out in increments for no particular reason.
In other comments about this venue...
...users have reported an inability to claim bonuses, unexpected removals of winnings from account balances, as well as a lack of response from customer support. The overall rating was quite low even before it was put on the warning list and then blacklisted.
But...
…it doesn’t have a bad reputation only throughout our network. The same goes for the rest of the iGaming community. Every reliable reviewing site has marked this casino with at least one red flag. It is backlisted from many of them, and players are advised to stay away from it, as well as its sister sites.
Speaking of its sister site...
…a group of casinos associated with AffPower have earned a position on our blacklist. The main reason was that all of these venues including Cosmik, Park Lane, AtlanticCasinoClub, EuroMoon, Cashpot and Deuce Club, have been presenting fake NetEnt’s titles.
Add to that a predatorial T&C of the Osiris Casino, as another reason why players are advised to stay away from this gaming hub, as well all AffPower sites. By the words of one casino reviewing authority: “This is a group that players should avoid like the plague”.
Questionable Terms and Conditions
Many of the operator’s T&C are jumping out of the industry’s standards. Although not all of them are predatory, they certainly are unfavorable to players.
Such terms include following rules regarding what constitutes as irregular play:
- Placing total bets equal to or greater than 30% of the value of the smallest deposit currently in play is considered as irregular play. This includes purchasing in-game features (including but not limited to extra spins) with a total bet amount of 30% or greater than the value of the deposit. “Due to extensive game manipulation, this applies to all players, regardless if they have any bonus or not”.
- Placing wagers that are 30% or more than the value of the bonus (the smallest one among them) currently in play within the bonus wagering requirements are fulfilled is considered as irregular playing activity. Same goes for placing total bets equal to or greater than 30% of the value of the smallest cashback bonus currently in play.
- Placing total bets equal to or greater than 30% of the sum of the comp points redeemed is also deemed as irregular gameplay, as well as bets equal to zero, hedge betting or low margin bets. They will all be considered as Irregular Play.
Just to be clear...
…mathematically, the chances for a player to gain an advantage over the house using bet size alone are equal to zero. So, it seems like these rules aren’t imposed to protect the house at all.
Furthermore...
…the player’s account is deemed inactive after just 180 days with no activity, which is way below the industry’s average. Another thing that’s below the average is a maximum monthly withdrawal limit of up to €5,000. On the other hand, the minimum withdrawal amount is set at €100 which is on the high side.
Conclusion
There’s no question as to why we advise players to steer clear of this casino and its sister brands. The fact is, they can’t be trusted.
They were given a chance to right their wrongdoing, and upon seemingly taking the high road, have returned to shady old tricks. Our advice to players - stay away from Osiris Casino and all brands connected to its operator and owner.
Down to Brass Tacks
Osiris Casino is rated 1570 of 1639 casinos reviewed with a score of 1.7 out of 5 after 179 votes and it has 1076 Slots offered from BetSoft, ELK Studios, Evolution Gaming and 21 others with an average rating of 3.7 out of 5 after 33633 votes.
Member's feedback (21)
Read AllOsiris Casino Video Review
Overview
Having launched in 2014, it didn’t take too long for Osiris Casino’s true colors to shine through, and unfortunately, the LCB team is not pleased. In fact, the site has officially landed on our warning list.
This decision stems from its affiliation with AffPower...
...a casino group discovered to have been authorizing disappointing business practices, such as the inclusion of unlicensed games. This online casino, along with several others have been blacklisted as a result.
Among its blacklisted sister sites are Cosmik, Deuce Club, and Atlantic Casino Club, and we can no longer support registration to Osiris of any related brands. The site is targeted at the French market, and an integrated platform is used to power its games.
Integrity/Trustworthiness
In our previous review of this casino...
...we reported that pirated Novomatic’s games were discovered across this group. They were initially given the benefit of the doubt after making the effort to remove the unlicensed games, upon being contacted by a representative from our team.
However...
...if you’re familiar with the saying, ‘once a cheat, always a cheat,’ we feel that’s a pretty accurate way to describe this brand. While the Novomatic content was taken down, it wasn’t long before pirated NetEnt’s titles turned up, and this was the last straw for us.
The fake games were discovered following a close inspection of the titles’ subdomains, along with slight details differing from the genuine version of the game for further proof, including smaller jackpots.
In May 2016, the company apparently started removing the pirated games from their network, but the damage was done.
To make things even worse...
...the brand is connected to a group of affiliates that are notorious for spamming search engines, including Google. Such spammed pages were disguised via machine-generated spam.
Why is this such a big deal?
Spammed pages contained a mass amount of links to sites like LCB. Even if we didn’t put them there and have anything to do with it...
...once these links hit Google’s radar, the engine might assume we’ve initiated a campaign to push our site in an unauthorized manner, which is a ground for penalization.
AffPower was and is fully aware of these attacks on affiliates like us, as well as the potential damage. Still, it refuses to cut collaboration with the spammers. That doesn’t only make us suspect that the brand’s support such actions, but also endorses them financially.
A continued connection with shady practices such as this and not respecting their affiliates leaves little to none room for redemption.
Player Complaints
In addition to unlicensed games...
...players experienced several other disappointments while playing at this casino. One particular member warned others to “tread lightly here and be incredibly cautious” since the venue is a part of the infamous group of sites. The member added the players should also expect slow or non-payments and even winnings played out in increments for no particular reason.
In other comments about this venue...
...users have reported an inability to claim bonuses, unexpected removals of winnings from account balances, as well as a lack of response from customer support. The overall rating was quite low even before it was put on the warning list and then blacklisted.
But...
…it doesn’t have a bad reputation only throughout our network. The same goes for the rest of the iGaming community. Every reliable reviewing site has marked this casino with at least one red flag. It is backlisted from many of them, and players are advised to stay away from it, as well as its sister sites.
Speaking of its sister site...
…a group of casinos associated with AffPower have earned a position on our blacklist. The main reason was that all of these venues including Cosmik, Park Lane, AtlanticCasinoClub, EuroMoon, Cashpot and Deuce Club, have been presenting fake NetEnt’s titles.
Add to that a predatorial T&C of the Osiris Casino, as another reason why players are advised to stay away from this gaming hub, as well all AffPower sites. By the words of one casino reviewing authority: “This is a group that players should avoid like the plague”.
Questionable Terms and Conditions
Many of the operator’s T&C are jumping out of the industry’s standards. Although not all of them are predatory, they certainly are unfavorable to players.
Such terms include following rules regarding what constitutes as irregular play:
- Placing total bets equal to or greater than 30% of the value of the smallest deposit currently in play is considered as irregular play. This includes purchasing in-game features (including but not limited to extra spins) with a total bet amount of 30% or greater than the value of the deposit. “Due to extensive game manipulation, this applies to all players, regardless if they have any bonus or not”.
- Placing wagers that are 30% or more than the value of the bonus (the smallest one among them) currently in play within the bonus wagering requirements are fulfilled is considered as irregular playing activity. Same goes for placing total bets equal to or greater than 30% of the value of the smallest cashback bonus currently in play.
- Placing total bets equal to or greater than 30% of the sum of the comp points redeemed is also deemed as irregular gameplay, as well as bets equal to zero, hedge betting or low margin bets. They will all be considered as Irregular Play.
Just to be clear...
…mathematically, the chances for a player to gain an advantage over the house using bet size alone are equal to zero. So, it seems like these rules aren’t imposed to protect the house at all.
Furthermore...
…the player’s account is deemed inactive after just 180 days with no activity, which is way below the industry’s average. Another thing that’s below the average is a maximum monthly withdrawal limit of up to €5,000. On the other hand, the minimum withdrawal amount is set at €100 which is on the high side.
Conclusion
There’s no question as to why we advise players to steer clear of this casino and its sister brands. The fact is, they can’t be trusted.
They were given a chance to right their wrongdoing, and upon seemingly taking the high road, have returned to shady old tricks. Our advice to players - stay away from Osiris Casino and all brands connected to its operator and owner.
Down to Brass Tacks
Osiris Casino is rated 1570 of 1639 casinos reviewed with a score of 1.7 out of 5 after 179 votes and it has 1076 Slots offered from BetSoft, ELK Studios, Evolution Gaming and 21 others with an average rating of 3.7 out of 5 after 33633 votes.
Screenshot Gallery / Last Updated 03-04-2023
- Jurisdictions:
- Download Available: No
- Sister Casinos:
-
min deposit:
€20
F--
-
min withdrawal:
€100
F--
-
Cashout Limit:
€5,000 Monthly
F-- -
Currencies:
-
cashout times:
Pending time: within 5 business days
Bank Transfer: 5 business days
F-- -
Banking:
depositwithdrawal
Banking services AstroPay Card, EPS, Euteller, MuchBetter, Neosurf, NETELLER, Paysafecard, Payz and Skrill are not available for Players from Illinois, click here to find out why
-
All Software:
Players from Illinois are restricted to play games released by Booming Games, Booongo, Evolution Gaming, Evoplay, Ezugi, Felix Gaming, LuckyStreak, Mr Slotty, RubyPlay, SA Gaming, SOFTSWISS, Super Spade Games and Vivo Gaming, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: Yes
- Live Chat: Yes
- Email:
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Proof of payment method ownership
- Phone verification
- Additional procedures potentially required
- Notarized documents potentially required
Documents may be submitted:
- Via email [email protected]
Osiris Casino Activity
Player Reviews
-
terrible
-
dislike
-
average
-
OK
Member's feedback (21)
Read All
when i tried to sign up went good then i got an verification mail i clicked on it i got to the site and got an restriction message i contacted live support and that bozo said to me sent an email to support center and it was the same guy named tyler from 10 min earlier at nordic casino same issue SO DONT BOTHER AT THESE...
when i tried to sign up went good then i got an verification mail i clicked on it i got to the site and got an restriction message i contacted live support and that bozo said to me sent an email to support center and it was the same guy named tyler from 10 min earlier at nordic casino same issue SO DONT BOTHER AT THESE CASINOS
Show more
This casino is one of the worst I have ever visited. The support is ridiculous - someone enter, leaves, transfer you and you still didn’t ask them a single question!
Tread lightly here and be incredibly cautious as Osiris casino is the sister site of the now infamous Euromoon Casino amongst others In the group you can expect slow or non payments and even payments can be payed out in increments L, they lure unexpecting players in by offering 20€ no deposit bonuses, read the terms and...
Tread lightly here and be incredibly cautious as Osiris casino is the sister site of the now infamous Euromoon Casino amongst others In the group you can expect slow or non payments and even payments can be payed out in increments L, they lure unexpecting players in by offering 20€ no deposit bonuses, read the terms and conditions very carefully here as they have terrible rules conceding bets and deposits with stupid % blah blah blah basically they a classic predator out to rob the player , take thier deposits and pull out shady tricks to not payout
Show more
One can only say bad casino, as already mentioned in my previous poster, megae bad support as if they didn't value their customers, accordingly, the rating is lousy, so no casino can be profitable with such an attitude.
Schlechtes Casino kann man nur sagen wie von meinen vorposter bereits gesagt megae schlechter Support als würde die keinen wert auf Ihre Kunden legen dementprechend ist auch dann die bewertung unter aller sau so kann kein casino rentable sein mit so einer einstellung.
I opened an account at Osiris Casino and I took the 15 free spins that LCB offers. I played Fruit Zen with those spins and I won 9.85 euro. After that I lost them on multiple slots but I had fun. It is a casino that deserves a try and I will deposit here for sure. Support was good, but the response time was a little bit...
I opened an account at Osiris Casino and I took the 15 free spins that LCB offers. I played Fruit Zen with those spins and I won 9.85 euro. After that I lost them on multiple slots but I had fun. It is a casino that deserves a try and I will deposit here for sure. Support was good, but the response time was a little bit high. About withdrawal I can`t say anything because I did not made one yet.
Show more
I played on a No Deposit bonus, and I had a fun time, obviously I did not expect to meet the requirements so I was on easy mood. All slots loaded well, navigation easy peasy. I wish I could rate higher than 2 stars, but I am not sure whether this casino is trust worthy.
i registered and got an email from the casino about the freespins.after i validated my email talked with livechat agent.she said she needs a bonus code in order to receive it, it must be automatically.i couldn't get any bonus.
no proper support.
kein vernünftiger Support.
Got the $5 bonus, but never received the other part of the bonus (never received the confirmation email to get the additional $10 bonus). When I claimed the rest of the promo, the customer service operator told me it was too late. So I closed my accouint
You can post your complaint at this page : http://www.jswqzs.com/onlinecasinobonusforum/direct-casino-support/cosmikcasino-com-and-deuceclub-com-new-representative/ LCB Admin
doniteryyq 9 years ago Newbie
hi! i made deposit 25 euro/ got the bonus and played with 100euro I wagered my deposit and bonus 33 times (played at slot only) and won more than 1000 euro- i did request fo cashout - and on next day i received email from Osiris- all my wins were removed from my balance - they wrote that i broke some rules (terms and conditions)...
hi! i made deposit 25 euro/ got the bonus and played with 100euro I wagered my deposit and bonus 33 times (played at slot only) and won more than 1000 euro- i did request fo cashout - and on next day i received email from Osiris- all my wins were removed from my balance - they wrote that i broke some rules (terms and conditions) - i asked them - what item of T&C i broke - no responds from Osiris Where i can comlain on this casino?
Show more
I have to admit my first impression was poor. Couldn't get the no deposit bonus but talked to support and they gave me a couple of euros so I won't be left empty handed. Support was very professional and helpful, game selection wasn't really for my taste but overall they are decent. They have a very cool bonus of 300% match...
I have to admit my first impression was poor. Couldn't get the no deposit bonus but talked to support and they gave me a couple of euros so I won't be left empty handed. Support was very professional and helpful, game selection wasn't really for my taste but overall they are decent. They have a very cool bonus of 300% match up.
Show more
Too bad that Romanian players do not receive the no deposit bonus.The casino looks pretty good and I think it also pays without any problems.I think I will deposit here to try this casino.Has anyone ever withdraw from this casino?How long does it take to receive the money via Skrill?
I do like the fact they have a no deposit bonus but dont like the fact you have to send documents to get the bonus, however i suppose it speeds things up if you ever want to withdraw, games seem to run fine with no problems, live chat was a bit slow but im sure they were just busy at the time i contacted them as the next...
I do like the fact they have a no deposit bonus but dont like the fact you have to send documents to get the bonus, however i suppose it speeds things up if you ever want to withdraw, games seem to run fine with no problems, live chat was a bit slow but im sure they were just busy at the time i contacted them as the next day was very speedy response, overall its pretty good
Show more
Great promotion. Registered 2 days ago, sent documents and at now I have 15EUR no deposit bonus in my account. At now trying to wager bonus. I have 120 EUR at now. So good luck to me. Video slot machines are great and interesting. I love these 3D video lost machines. 4 stars from me.
Hello everyone, I just sign up with this casino last nigh, using bonus code OC15, I have received 5$ instant and still waiting for the email confirmation (already 12 hours)in order to get the other 10 $. As part of first impression I have noticed that the support is quite aggressive and of course the high line bet which...
Hello everyone, I just sign up with this casino last nigh, using bonus code OC15, I have received 5$ instant and still waiting for the email confirmation (already 12 hours)in order to get the other 10 $. As part of first impression I have noticed that the support is quite aggressive and of course the high line bet which starting from 5-10 cents. As a video slot player I,m little bit dissppointed to find only 62 video slots . Keep in touch.
Show more
That really seemed fun, but with a five cent minimum it was pretty tough to get anything going. I never went up once, and had to set my 30 line game down to 15 lines--seems nice, though. I played Jeckyll & Hyde which worked, even though I've been having downloading issues. I might be back some time...I've been quite the...
That really seemed fun, but with a five cent minimum it was pretty tough to get anything going. I never went up once, and had to set my 30 line game down to 15 lines--seems nice, though. I played Jeckyll & Hyde which worked, even though I've been having downloading issues. I might be back some time...I've been quite the Microgaming supporter in the past but this looks interesting. The chat and the presentation are nicer than most, smooth signup and easy chip adding. My rating isn't based on cashing out but I get the feeling that would go ok too.
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Same as deuce club indeed, played here with a no deposit;) but didn't manage to wager it, support was friendly but don't understand everything i say and i my english is not soo bad:) and i don't know how long a cashout takes by them;) but its fun to try them out with a no deposit site looks oke;)
I made a small deposit today. So far the casino looks cool and i will try to clear my bonus by playing roulette and video poker. I hope to get lucky and win something so wish me luck. so far the casino deposits are very quick and I already send my documents to verification!
I sign up here,maybe 10 days ago,wehn i saw 1 banner from this casino,but from another forum with 20 euros free chip.his casino has Be Soft games ,which I am familiar with them,but i cant say that i am theirs big fan,but getting 20 free chip,why not to try.This casino is sister casino to Cosmic Casino and Deuce Club Casino,...
I sign up here,maybe 10 days ago,wehn i saw 1 banner from this casino,but from another forum with 20 euros free chip.his casino has Be Soft games ,which I am familiar with them,but i cant say that i am theirs big fan,but getting 20 free chip,why not to try.This casino is sister casino to Cosmic Casino and Deuce Club Casino, Malta licence ,which are nice casinos.I did used the free chip almost managed to wager it,but at the end lost it all.
Show more
- Jurisdictions:
- Download Available: No
- Company:
- Sister Casinos:
-
min deposit:
€20
F--
-
min withdrawal:
€100
F--
-
Cashout Limit:
€5,000 Monthly
F-- -
Currencies:
-
cashout times:
Pending time: within 5 business days
Bank Transfer: 5 business days
F-- -
Banking:
depositwithdrawal
Banking services AstroPay Card, EPS, Euteller, MuchBetter, Neosurf, NETELLER, Paysafecard, Payz and Skrill are not available for Players from Illinois, click here to find out why
-
All Software:
Players from Illinois are restricted to play games released by Booming Games, Booongo, Evolution Gaming, Evoplay, Ezugi, Felix Gaming, LuckyStreak, Mr Slotty, RubyPlay, SA Gaming, SOFTSWISS, Super Spade Games and Vivo Gaming, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: Yes
- Live Chat: Yes
- Email:
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Proof of payment method ownership
- Phone verification
- Additional procedures potentially required
- Notarized documents potentially required
Documents may be submitted:
- Via email [email protected]
Osiris Casino Activity
Player Reviews
-
terrible
-
dislike
-
average
-
OK
ratje1973
5 years ago
Newbie
0.2 / 5
when i tried to sign up went good then i got an verification mail i clicked on it i got to the site and got an restriction message i contacted live support and that bozo said to me sent an email to support center and it was the same guy named tyler from 10 min earlier at nordic casino same issue SO DONT BOTHER AT THESE...
when i tried to sign up went good then i got an verification mail i clicked on it i got to the site and got an restriction message i contacted live support and that bozo said to me sent an email to support center and it was the same guy named tyler from 10 min earlier at nordic casino same issue SO DONT BOTHER AT THESE CASINOS
Show morePlease enter your comment.
Your comment is added.
Veneta
5 years ago
Sr. Newbie
1.2 / 5
This casino is one of the worst I have ever visited. The support is ridiculous - someone enter, leaves, transfer you and you still didn’t ask them a single question!
Please enter your comment.
Your comment is added.
Gambinobit
8 years ago
Hero Member
1 / 5
Tread lightly here and be incredibly cautious as Osiris casino is the sister site of the now infamous Euromoon Casino amongst others In the group you can expect slow or non payments and even payments can be payed out in increments L, they lure unexpecting players in by offering 20€ no deposit bonuses, read the terms and...
Tread lightly here and be incredibly cautious as Osiris casino is the sister site of the now infamous Euromoon Casino amongst others In the group you can expect slow or non payments and even payments can be payed out in increments L, they lure unexpecting players in by offering 20€ no deposit bonuses, read the terms and conditions very carefully here as they have terrible rules conceding bets and deposits with stupid % blah blah blah basically they a classic predator out to rob the player , take thier deposits and pull out shady tricks to not payout
Show morePlease enter your comment.
Your comment is added.
romanr
8 years ago
Sr. Newbie
2 / 5
One can only say bad casino, as already mentioned in my previous poster, megae bad support as if they didn't value their customers, accordingly, the rating is lousy, so no casino can be profitable with such an attitude.
Schlechtes Casino kann man nur sagen wie von meinen vorposter bereits gesagt megae schlechter Support als würde die keinen wert auf Ihre Kunden legen dementprechend ist auch dann die bewertung unter aller sau so kann kein casino rentable sein mit so einer einstellung.
Please enter your comment.
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newspiridon
9 years ago
Sr. Member
3 / 5
I opened an account at Osiris Casino and I took the 15 free spins that LCB offers. I played Fruit Zen with those spins and I won 9.85 euro. After that I lost them on multiple slots but I had fun. It is a casino that deserves a try and I will deposit here for sure. Support was good, but the response time was a little bit...
I opened an account at Osiris Casino and I took the 15 free spins that LCB offers. I played Fruit Zen with those spins and I won 9.85 euro. After that I lost them on multiple slots but I had fun. It is a casino that deserves a try and I will deposit here for sure. Support was good, but the response time was a little bit high. About withdrawal I can`t say anything because I did not made one yet.
Show morePlease enter your comment.
Your comment is added.
linastante
9 years ago
Hero Member
2 / 5
I played on a No Deposit bonus, and I had a fun time, obviously I did not expect to meet the requirements so I was on easy mood. All slots loaded well, navigation easy peasy. I wish I could rate higher than 2 stars, but I am not sure whether this casino is trust worthy.
Please enter your comment.
Your comment is added.
volkan.kalkan 9 years ago Sr. Newbie
0.5 / 5
i registered and got an email from the casino about the freespins.after i validated my email talked with livechat agent.she said she needs a bonus code in order to receive it, it must be automatically.i couldn't get any bonus.
Please enter your comment.
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Jockel1959
9 years ago
Newbie
0.5 / 5
no proper support.
kein vernünftiger Support.
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HER74
9 years ago
Jr. Member
0.5 / 5
Got the $5 bonus, but never received the other part of the bonus (never received the confirmation email to get the additional $10 bonus). When I claimed the rest of the promo, the customer service operator told me it was too late. So I closed my accouint
Please enter your comment.
Your comment is added.
zuga
9 years ago
Admin
0.5 / 5
You can post your complaint at this page : http://www.jswqzs.com/onlinecasinobonusforum/direct-casino-support/cosmikcasino-com-and-deuceclub-com-new-representative/ LCB Admin
Please enter your comment.
Your comment is added.
doniteryyq 9 years ago Newbie
hi! i made deposit 25 euro/ got the bonus and played with 100euro I wagered my deposit and bonus 33 times (played at slot only) and won more than 1000 euro- i did request fo cashout - and on next day i received email from Osiris- all my wins were removed from my balance - they wrote that i broke some rules (terms and conditions)...
hi! i made deposit 25 euro/ got the bonus and played with 100euro I wagered my deposit and bonus 33 times (played at slot only) and won more than 1000 euro- i did request fo cashout - and on next day i received email from Osiris- all my wins were removed from my balance - they wrote that i broke some rules (terms and conditions) - i asked them - what item of T&C i broke - no responds from Osiris Where i can comlain on this casino?
Show morePlease enter your comment.
Your comment is added.
barebones
9 years ago
Super Hero
3 / 5
I have to admit my first impression was poor. Couldn't get the no deposit bonus but talked to support and they gave me a couple of euros so I won't be left empty handed. Support was very professional and helpful, game selection wasn't really for my taste but overall they are decent. They have a very cool bonus of 300% match...
I have to admit my first impression was poor. Couldn't get the no deposit bonus but talked to support and they gave me a couple of euros so I won't be left empty handed. Support was very professional and helpful, game selection wasn't really for my taste but overall they are decent. They have a very cool bonus of 300% match up.
Show morePlease enter your comment.
Your comment is added.
bgdadu
9 years ago
Hero Member
3 / 5
Too bad that Romanian players do not receive the no deposit bonus.The casino looks pretty good and I think it also pays without any problems.I think I will deposit here to try this casino.Has anyone ever withdraw from this casino?How long does it take to receive the money via Skrill?
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Your comment is added.
tiger1959
9 years ago
Newbie
3 / 5
I do like the fact they have a no deposit bonus but dont like the fact you have to send documents to get the bonus, however i suppose it speeds things up if you ever want to withdraw, games seem to run fine with no problems, live chat was a bit slow but im sure they were just busy at the time i contacted them as the next...
I do like the fact they have a no deposit bonus but dont like the fact you have to send documents to get the bonus, however i suppose it speeds things up if you ever want to withdraw, games seem to run fine with no problems, live chat was a bit slow but im sure they were just busy at the time i contacted them as the next day was very speedy response, overall its pretty good
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bu4ina
9 years ago
Newbie
4 / 5
Great promotion. Registered 2 days ago, sent documents and at now I have 15EUR no deposit bonus in my account. At now trying to wager bonus. I have 120 EUR at now. So good luck to me. Video slot machines are great and interesting. I love these 3D video lost machines. 4 stars from me.
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xrt4557 9 years ago Newbie
0.5 / 5
Hello everyone, I just sign up with this casino last nigh, using bonus code OC15, I have received 5$ instant and still waiting for the email confirmation (already 12 hours)in order to get the other 10 $. As part of first impression I have noticed that the support is quite aggressive and of course the high line bet which...
Hello everyone, I just sign up with this casino last nigh, using bonus code OC15, I have received 5$ instant and still waiting for the email confirmation (already 12 hours)in order to get the other 10 $. As part of first impression I have noticed that the support is quite aggressive and of course the high line bet which starting from 5-10 cents. As a video slot player I,m little bit dissppointed to find only 62 video slots . Keep in touch.
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leannep
9 years ago
Full Member
4 / 5
That really seemed fun, but with a five cent minimum it was pretty tough to get anything going. I never went up once, and had to set my 30 line game down to 15 lines--seems nice, though. I played Jeckyll & Hyde which worked, even though I've been having downloading issues. I might be back some time...I've been quite the...
That really seemed fun, but with a five cent minimum it was pretty tough to get anything going. I never went up once, and had to set my 30 line game down to 15 lines--seems nice, though. I played Jeckyll & Hyde which worked, even though I've been having downloading issues. I might be back some time...I've been quite the Microgaming supporter in the past but this looks interesting. The chat and the presentation are nicer than most, smooth signup and easy chip adding. My rating isn't based on cashing out but I get the feeling that would go ok too.
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residenceNelis
9 years ago
Sr. Member
3 / 5
Same as deuce club indeed, played here with a no deposit;) but didn't manage to wager it, support was friendly but don't understand everything i say and i my english is not soo bad:) and i don't know how long a cashout takes by them;) but its fun to try them out with a no deposit site looks oke;)
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Mago666
9 years ago
Hero Member
4 / 5
I made a small deposit today. So far the casino looks cool and i will try to clear my bonus by playing roulette and video poker. I hope to get lucky and win something so wish me luck. so far the casino deposits are very quick and I already send my documents to verification!
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helena_kp
9 years ago
Super Hero
3 / 5
I sign up here,maybe 10 days ago,wehn i saw 1 banner from this casino,but from another forum with 20 euros free chip.his casino has Be Soft games ,which I am familiar with them,but i cant say that i am theirs big fan,but getting 20 free chip,why not to try.This casino is sister casino to Cosmic Casino and Deuce Club Casino,...
I sign up here,maybe 10 days ago,wehn i saw 1 banner from this casino,but from another forum with 20 euros free chip.his casino has Be Soft games ,which I am familiar with them,but i cant say that i am theirs big fan,but getting 20 free chip,why not to try.This casino is sister casino to Cosmic Casino and Deuce Club Casino, Malta licence ,which are nice casinos.I did used the free chip almost managed to wager it,but at the end lost it all.
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