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Member's feedback (24)
Vanessa Halle 4 days ago Newbie
2.2 / 5
I find that there are not many interesting ones, the bonus is good but you have to deposit
je trouve qu'il na pas beaucoup de eux interessant le bonus est bien mais il faut deposer
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dpemerson76 21 days ago Sr. Newbie
2.2 / 5
Lame casino. Lame slots. Terrible payouts and run of the mill layout/website. I wouldn't deposit here after how quickly I lost my welcome bonus. I just can't support casinos who set up lazy sites than all clone eachother like owl. Better options
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ashley6187 1 month ago Newbie
4.5 / 5
pretty nice overall, customer service was great, bonus redeemed no problems. didnt win but did enjoy the time spent so still a win to me
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Bongane007 1 month ago Newbie
The bonus requirements are very simple to meet and deposits and withdrawals it's just that casino is casino cash is always involved.
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Adam Gill 2 months ago Full Member
0.4 / 5
As dodgey as they come in every way possible.Wouldt touch it again if they paid me to.meant to be a zero rating BTW as it was when I clicked submit.
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Dane Darrenz 2 months ago Newbie
2.9 / 5
Really wasn’t impressed by the casino all the usual lackluster like the same of it’s kind, when I went to talk to support about the LCB promo they wouldn’t give me it and made me use thier promo for the free chip which was -$10 less & 15 times more play thru, so if I need to elaborate any more just from my first impressions...
Really wasn’t impressed by the casino all the usual lackluster like the same of it’s kind, when I went to talk to support about the LCB promo they wouldn’t give me it and made me use thier promo for the free chip which was -$10 less & 15 times more play thru, so if I need to elaborate any more just from my first impressions & interaction, go try it yourself…
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JoJoCali0510 2 months ago Jr. Member
2 / 5
Super unlucky playing Rival slot; they lack any kind of luster for me to even consider making a deposit to keep playing at the casino. Also read about the cash-out period, it sucks!
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E. Normus Johnson 5 months ago Newbie
Scam casino so far. I won on the free 30 dollar chip. Survived the playthru. Verified identity. Posted a 25$ verification deposit. Withdrawal request sat in REQUESTED status for over a week. I canceled it. Played 1 single minimum bet spin on some random game. Resubmitted the 54$ withdrawal request. That request is...
Scam casino so far. I won on the free 30 dollar chip. Survived the playthru. Verified identity. Posted a 25$ verification deposit. Withdrawal request sat in REQUESTED status for over a week. I canceled it. Played 1 single minimum bet spin on some random game. Resubmitted the 54$ withdrawal request. That request is about to celebrate its 1wk old birthday on Monday. Have contacted Customer Support 3 times now asking about the situation. Each time am encouraged to reverse the request and offered bonuses to do so. Agent falls silent the moment I indicate that I am not interested. As of yesterday, I have begun to ask the agent why doesn't he stop wasting my time with this delayed scam of his, I told "Agent Austin" that I wish he would just go on ahead with a deny decision on my request and void the balance out already so that I can know its done. Honestly dudes and dudettes, I won almost fifteen hundred bucks on modo this week and blew thru it all already. Idgaf about that modo win money being gone cuz I'm a degenerate gambler its what I do. So trust me when I say that I ain't truly sweating the 30$ max cashout + 25$ verification deposit I posted on lucky owl club to cash it out I mean if they are legit yeah sure ofc I'd like to have it. I won. I earned it. Why they gotta be on some punk B**** shit over fifty bucks lol? But if you wanna know the truth, the truth is this place prolly gonna be shady on yall too. Be warned.
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Novelleavah45 5 months ago Newbie
4 / 5
I really don't have too many complaints about this casino I haven't won anything to cash out so I'm not sure how fast is but I'm pretty sure quick and customer service with it all right
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Aileen Dodge 6 months ago Full Member
2.6 / 5
I'm fairly sure that I have already reviewed this casino however I do like to update my reviews after I have experienced all the services if the casino. And by that I mean the whole withdrawal process if I happen to win enough to withdraw. And in this case I did. This casino is very limited with it's games because it...
I'm fairly sure that I have already reviewed this casino however I do like to update my reviews after I have experienced all the services if the casino. And by that I mean the whole withdrawal process if I happen to win enough to withdraw. And in this case I did. This casino is very limited with it's games because it only has Rival Slot games. But it does have the newest Rival slot games and the games play exactly as they should. Meaning that they absolutely play smooth and the RTP and volatility of the games are as they should be. The reason I mention how well the games play is that I have played in small online casinos who carry only one brand of slot games and a lot of times the games DO NOT play as expected. And though these other casinos SWEAR that they have not messed with the game programing or that all their games are fair play having a RGN programed in the game I just cannot find the necessary trust to play at any of those sketchy online casinos. We all have our little rules when gambling as far as how much you will bet and deposit at one time and if a promotion is worth taking and falls within the parameter of those personal rules. Anyway I don[t want to this be a book review so lets just get on to I found the customer service at this casino to be TOP NOTCHED!!! I was contacted immediately by a VIP host who immediately offered me an excellent promotion for what I was willing to deposit. I played through the promo and was able to request a withdrawal of the MAX allowed cash out for that promo. The one thing about this casino that makes it unique and also will draw you back as a playing customer is the fact that I was able to take 100.00 of my withdrawal and redeposit it on a new promo. Now I don't know if other people have wanted to do this with winnings from a promo because you feel you can maybe win more for a larger withdrawal. Example. If I win 100. and can cash that out I would rather redeposit it in that casino as a new deposit and claim a new promo. Instead of going through the process of having the 100 deposited into my wallet where I then just turn around and redeposit the money anyway. It saves on time and fees and also if you happen to feel you are having a good luck run we all like to keep that going, with the chance of eventually making a larger withdrawal request. I like to gamble for the entertainment but also because of the potential of winning a little extra mad money. So I highly recommend this casino because my first withdrawal was finished within 72 hours. The verification process took 48 hours and then my withdrawal request was processed. SO the whole verification and withdrawal process took 3 business days. And personally I find that as very acceptable. (This was a Crypto withdrawal other currency may take longer) I'll Play at this casino again sometimes there are far too many games to pick from in the bigger casinos. You will find the best RIVAL online slot games at this casino and can also have really personable customer service. It's like having your cake and eating it too!!!! LMAO
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bocoleman 6 months ago Newbie
4.1 / 5
Good game really didn't hit alot but I enjoyed it I'd play it again I give it two thumbs up
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Bootydong 6 months ago Sr. Newbie
3 / 5
Dislike the time limit for the $200 freeplay. Also nothing special about this casino basic layout used by 100s of other online casinos. Haven't played enough to see if withdrawals are a nightmare or not but my guess is that experience would also be mediocre at best.
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Ra2377ven 6 months ago Full Member
3.9 / 5
I am updating my review. This casino reached out to me via text message and we're very polite and updated me every step. I received payout today. I think this casino is just new and getting things going but they mean well and will process payouts faster in near future.
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mablackservices 6 months ago Newbie
2.5 / 5
its a gamble any way you look at it. you win some you lose some but at the end of the day its better to win than lose.
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Devin Cox 6 months ago Sr. Newbie
Deceptive. Won on free spins with a max cashout of $50. Played my wager requirements(2500 dollars) and ended around 700 bucks knowing full well I only get 50 of it. Submit my documents and send in my request. I was contacted the next day by a chat agent saying they want me to cancel my cashout in return for 100% no rule...
Deceptive. Won on free spins with a max cashout of $50. Played my wager requirements(2500 dollars) and ended around 700 bucks knowing full well I only get 50 of it. Submit my documents and send in my request. I was contacted the next day by a chat agent saying they want me to cancel my cashout in return for 100% no rule bonus and that I was gonna win big and the cashout would be limitless. I knew it was over once they said that but I went along. Canceled my cashout and I was given $100 of no rule credits. Went to play the credits and it was like they turned the winning off. They got me.
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Ra2377ven 7 months ago Full Member
3.9 / 5
I have been lied to from the get go with this casino. I was told to deposit $25 to request my first withdrawal of $50 and crypto payouts are received in minutes. It's been over a week and now no one will talk to me and emails get ignored. 2 days ago the agent tells me no worries, he escalated my payout and it would arrive...
I have been lied to from the get go with this casino. I was told to deposit $25 to request my first withdrawal of $50 and crypto payouts are received in minutes. It's been over a week and now no one will talk to me and emails get ignored. 2 days ago the agent tells me no worries, he escalated my payout and it would arrive in 24hours! So this casino can't afford a measly $25 payout.
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Jfurman1521 7 months ago Newbie
Beware of this casino they are full of misinformation and extremely poor customer service. I kindly asked a representative how to withdraw money from my account because I had used $30 credit he advised I would have to make a deposit of $25 and then withdraw my maximum of $30 at no time. Did he advise that the balance in...
Beware of this casino they are full of misinformation and extremely poor customer service. I kindly asked a representative how to withdraw money from my account because I had used $30 credit he advised I would have to make a deposit of $25 and then withdraw my maximum of $30 at no time. Did he advise that the balance in my account would go to zero as you can see with the attached screenshot of an email I had a balance of over $2500 in my account. Why would I cash out $30 and give all of that up. Know time did the representative advise me that I would lose my balance.. the play was 50 times the original amount which would’ve been 1500 which I covered completely nowhere in there did it say that the rest of money would become null and void. When contacting customer service again, I asked to cancel the withdrawal and have the money refunded to my account. They refused and then asked for manager and was told there was not available. Finally I was told a manager will be available in six hours this was at 3:30 in the afternoon.. representative, not give me a time just said contact in six hours. At this time I spoke with another representative, who tried to get me a manager, and everyone refused to talk to me. Try again this morning to get a manager. I was told there’s no manager available.. this casino is full of misinformation and has extremely bad customer service beware stay clear.
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ericadawn11-0 7 months ago Full Member
5 / 5
I had a balance of 36 dollars and wagering 2 dollars a bet and my balance went to zero..!!! This casino seems a bit sketch
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Tonymoach4 7 months ago Sr. Newbie
1.5 / 5
I don't understand how/why that casinos using Rival as the only game providers are still allowed to operate They are notoriously unreliable and untrustworthy when it comes to paying people their winnings. It's too bad too because the games are super fun and awesome. So it is unfortunate that Rival has such a bad rep.
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Bama25 7 months ago Jr. Member
3.5 / 5
This is a Rival casino which always makes me nervous but there are good ones. And this seems to be one. They have generous bonuses and a great selection. Good luck y'all!
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Cco2131 8 months ago Newbie
This website is a true scam. I have won three times and they always refuse to pay out. Yesterday I won $750 and tried to withdrawal but they said their system was down. I found a review on another website saying the same thing. These people are not licensed or regulated by any agency. Customer service is horrible.
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Complaints Moderator 8 months ago Super Hero
Hello Cco2131, Sorry to hear about your experience. Feel free to post the complaint by following this thread: https://jswqzs.com/onlinecasinobonusforum/player-complaints Open a new topic for your complaint. In the subject line state the casino you have a complaint about and the problem you have with the casino. Then shortly...
Hello Cco2131, Sorry to hear about your experience. Feel free to post the complaint by following this thread: https://jswqzs.com/onlinecasinobonusforum/player-complaints Open a new topic for your complaint. In the subject line state the casino you have a complaint about and the problem you have with the casino. Then shortly describe your complaint.
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Debbie Porter 8 months ago Newbie
4.9 / 5
Great games and new player welcome bonus. Able to claim bonus in the cashier, it was very easy. Would recommend this casino.
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In2Deep 8 months ago Jr. Member
2.4 / 5
Not the greatest nor the worst in my opinion. Average basic RTP style platform with basic games as most online gaming platforms.
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Ree5150 8 months ago Newbie
5 / 5
Lucky owl is a good casino to play on with good games and great bonus so I definitely recommend them to anyone
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