526
SlotsTHIS CASINO IS CLOSED
Overview
CryptoThrills Casino has been the subject of multiple customer complaints in 2020 and that attracted our investigative attention that wanted to get to the core of the matter and identify the issues with this particular online casino.
The first sign of bad times to come was the fact that the casino did not have a valid license, which is the first step in building a relationship of trust with affiliate partners and, of course, players.
We always advise our members to first check whether an online casino has a full-fledged online license by one of the leading jurisdictions and licensees. If it does not, that’s the first symptom of a possible rogue online casino.
CryptoThrills Casino was found to be in violation of numerous practices of fairness transparency and integrity: from ambiguous Terms and Conditions, to false advertising, this casino has caused strife to players wishing to cashout their winnings and those playing in Bitcoin who faced issues regarding the lowest possible bets that were too high.
CryptoThrills Casino Test
As a part of our From the Players, For the Players project, we have given CryptoThrills casino a run for its money and tested how they fare in basic casino experience aspects such as registration, deposit, gameplay and cashout.
Tester Juggaloroscoe signed in on February 25, 2021, and deposited 4mbtc on the same day.
He lost the first deposit due to a combination of very high straight deposit wagering requirements and high minimum bet, which made it immensely difficult, if not impossible, to meet the playthrough and come up with enough funds to cashout. He deposited again on 3 March, but by 12 March lost these funds as well and called it quits.
Our tester spent his entire balance of 4 mbtc trying to meet very difficult - one would say, predatory - wagering requirements. According to the casino’s T&Cs, all deposits must be wagered at least 10x before any withdrawal will be allowed. The minimum allowed coin size on most slot games is .01mbtc, making the minimum bet per line on a 15-line game - .15 mbtc- much too high for anyone to meet the playthrough requirements. There is no option to lower the minimum bet or change the currency from BTC to USD.
When he wagered the deposit of 4mbtc one time and was left with 1.12mbtc, or about 50 dollars, he attempted to cashout 1mbtc (the terms and conditions say the minimum withdrawal is 1mbtc), but was unable to do so since the cashier page info says the minimum withdrawal is 2mbtc.
He then filed a complaint with the live support, but the long drawn out back and forth between him and the agents never resolved the issue.
The tester then decided to request a withdrawal of 2mbtc on 3 March. The withdrawal was reversed without notice or update on 12 March. The player tried once again to meet the playthrough on the second deposit, but he was unsuccessful and had to come to terms with the loss.
Read the full report HERE.
Integrity/Trustworthiness
In February and March 2021, our tester’s odyssey at CryptoThrills saw him deposit a certain amount of mBTC and try to cashout.
However, the tester ran into a major snag when he found out that the lowest minimum bet was the cause of his rapid losing of money and that there was no option to shift to USD from mBTC.
The inconvenient lowest possible bet on slot games made it impossible to play through the deposit in order to meet the wagering requirements.
Plenty of conflicting and contradictory information in T&Cs didn’t help our tester who wanted to see this absurd situation clarified.
The live chat support agent was of no help as there was a lot of needless back and forth that resulted in nothing.
Our test confirmed casino players’ claims and assumptions about CryptoThrills being a place of unethical business principles and difficult wagering requirements.
Needless to say, the integrity and trustworthiness of any online casino would be completely shattered with the lack of these basic principles.
Player Complaints
CryptoThrill’s list of offenses is a long one. There are several threads on our Forum that deal with them, starting with the false advertising claims regarding the total prize pool for a tournament which turned out to be untrue.
After our intervention to help the player who won a much smaller sum than expected, the casino went on to offer him a new prize, but in bonus money instead of real cash, and with a very difficult playthrough.
There was another example of voided winnings in which the casino imposed imposible wagering requirements and plenty of shady policies regarding mBTC deposits and withdrawals.
One other Forum member claimed that the casino refused to cash him out, having stalled for days.
Finally, a fourth instance of payment refusal our Forum members had with CryptoThrills also concerned a refusal to pay out the winnings that were due. It even said that casino keeps adding wagering requirements even after players went through them all.
Virtually all of these player complaints had several things in common:
- Slow payment ot, more often than not, no payment at all
- Unresponsive and uncompetent live support
- Wagering requirements that are too difficult to meet
With us as middle men, members’ cries and appeals have been heard - albeit after a lengthy wait even after we’ve contacted the casino in all instances. In every single case, the casino did not resolve our members’ issues and persisted that the ball was in their park.
This, we found, was a clear indication that CryptoThrills has no intention of replacing difficult or predatory terms and conditions with fairer ones or that their support agents look to find the solution for struggling players.
Conclusion
CryptoThrills online casino has a long list of offenses which were documented on our Forum’s Complaints section.
The bulk of these complaints have to do with unrealistic wagering requirements, lowest possible bets on slots, unresponsive and quite unhelpful support agents and general hesitance of the casino to let players get their money.
For these reasons and the fact that they have repeated on multiple occasions, we are left with no choice but to place CryptoThrills Casino on our warning list in order to protect our players and players everywhere from their poor business practices.
It is our advice to avoid CryptoThrills Casino until they show signs of betterment and that they have rectified the existing issues. There are plenty of bona-fide, honest casinos which provide excellent player service that you can choose from in our online casino directory.
Helpful Links
Down to Brass Tacks
Crypto Thrills Casino is rated 1556 of 1635 casinos reviewed with a score of 1.8 out of 5 after 133 votes and it has 526 Slots offered from BetSoft, Ezugi, Rival and 4 others with an average rating of 3.6 out of 5 after 31834 votes.
Crypto Thrills Casino Video Review
Overview
CryptoThrills Casino has been the subject of multiple customer complaints in 2020 and that attracted our investigative attention that wanted to get to the core of the matter and identify the issues with this particular online casino.
The first sign of bad times to come was the fact that the casino did not have a valid license, which is the first step in building a relationship of trust with affiliate partners and, of course, players.
We always advise our members to first check whether an online casino has a full-fledged online license by one of the leading jurisdictions and licensees. If it does not, that’s the first symptom of a possible rogue online casino.
CryptoThrills Casino was found to be in violation of numerous practices of fairness transparency and integrity: from ambiguous Terms and Conditions, to false advertising, this casino has caused strife to players wishing to cashout their winnings and those playing in Bitcoin who faced issues regarding the lowest possible bets that were too high.
CryptoThrills Casino Test
As a part of our From the Players, For the Players project, we have given CryptoThrills casino a run for its money and tested how they fare in basic casino experience aspects such as registration, deposit, gameplay and cashout.
Tester Juggaloroscoe signed in on February 25, 2021, and deposited 4mbtc on the same day.
He lost the first deposit due to a combination of very high straight deposit wagering requirements and high minimum bet, which made it immensely difficult, if not impossible, to meet the playthrough and come up with enough funds to cashout. He deposited again on 3 March, but by 12 March lost these funds as well and called it quits.
Our tester spent his entire balance of 4 mbtc trying to meet very difficult - one would say, predatory - wagering requirements. According to the casino’s T&Cs, all deposits must be wagered at least 10x before any withdrawal will be allowed. The minimum allowed coin size on most slot games is .01mbtc, making the minimum bet per line on a 15-line game - .15 mbtc- much too high for anyone to meet the playthrough requirements. There is no option to lower the minimum bet or change the currency from BTC to USD.
When he wagered the deposit of 4mbtc one time and was left with 1.12mbtc, or about 50 dollars, he attempted to cashout 1mbtc (the terms and conditions say the minimum withdrawal is 1mbtc), but was unable to do so since the cashier page info says the minimum withdrawal is 2mbtc.
He then filed a complaint with the live support, but the long drawn out back and forth between him and the agents never resolved the issue.
The tester then decided to request a withdrawal of 2mbtc on 3 March. The withdrawal was reversed without notice or update on 12 March. The player tried once again to meet the playthrough on the second deposit, but he was unsuccessful and had to come to terms with the loss.
Read the full report HERE.
Integrity/Trustworthiness
In February and March 2021, our tester’s odyssey at CryptoThrills saw him deposit a certain amount of mBTC and try to cashout.
However, the tester ran into a major snag when he found out that the lowest minimum bet was the cause of his rapid losing of money and that there was no option to shift to USD from mBTC.
The inconvenient lowest possible bet on slot games made it impossible to play through the deposit in order to meet the wagering requirements.
Plenty of conflicting and contradictory information in T&Cs didn’t help our tester who wanted to see this absurd situation clarified.
The live chat support agent was of no help as there was a lot of needless back and forth that resulted in nothing.
Our test confirmed casino players’ claims and assumptions about CryptoThrills being a place of unethical business principles and difficult wagering requirements.
Needless to say, the integrity and trustworthiness of any online casino would be completely shattered with the lack of these basic principles.
Player Complaints
CryptoThrill’s list of offenses is a long one. There are several threads on our Forum that deal with them, starting with the false advertising claims regarding the total prize pool for a tournament which turned out to be untrue.
After our intervention to help the player who won a much smaller sum than expected, the casino went on to offer him a new prize, but in bonus money instead of real cash, and with a very difficult playthrough.
There was another example of voided winnings in which the casino imposed imposible wagering requirements and plenty of shady policies regarding mBTC deposits and withdrawals.
One other Forum member claimed that the casino refused to cash him out, having stalled for days.
Finally, a fourth instance of payment refusal our Forum members had with CryptoThrills also concerned a refusal to pay out the winnings that were due. It even said that casino keeps adding wagering requirements even after players went through them all.
Virtually all of these player complaints had several things in common:
- Slow payment ot, more often than not, no payment at all
- Unresponsive and uncompetent live support
- Wagering requirements that are too difficult to meet
With us as middle men, members’ cries and appeals have been heard - albeit after a lengthy wait even after we’ve contacted the casino in all instances. In every single case, the casino did not resolve our members’ issues and persisted that the ball was in their park.
This, we found, was a clear indication that CryptoThrills has no intention of replacing difficult or predatory terms and conditions with fairer ones or that their support agents look to find the solution for struggling players.
Conclusion
CryptoThrills online casino has a long list of offenses which were documented on our Forum’s Complaints section.
The bulk of these complaints have to do with unrealistic wagering requirements, lowest possible bets on slots, unresponsive and quite unhelpful support agents and general hesitance of the casino to let players get their money.
For these reasons and the fact that they have repeated on multiple occasions, we are left with no choice but to place CryptoThrills Casino on our warning list in order to protect our players and players everywhere from their poor business practices.
It is our advice to avoid CryptoThrills Casino until they show signs of betterment and that they have rectified the existing issues. There are plenty of bona-fide, honest casinos which provide excellent player service that you can choose from in our online casino directory.
Helpful Links
Down to Brass Tacks
Crypto Thrills Casino is rated 1556 of 1635 casinos reviewed with a score of 1.8 out of 5 after 133 votes and it has 526 Slots offered from BetSoft, Ezugi, Rival and 4 others with an average rating of 3.6 out of 5 after 31834 votes.
Screenshot Gallery / Last Updated 17-06-2022
- Jurisdictions:
- Download Available: No
-
min deposit:
1 mBTC
F--
-
min withdrawal:
1 mBTC
F--
-
Cashout Limit:
300 mLTC/mBTC/mBCH (Pro Tier Players) Weekly
450 mLTC/mBTC/mBCH (All-Star Tier Players) Weekly
660 mLTC/mBTC/mBCH (Hall of Fame Tier Players) Weekly
F-- -
Currencies:
-
cashout times:
KYC: up to 48 hours
F-- -
Banking:
depositwithdrawal
-
All Software:
Players from Illinois are restricted to play games released by Ezugi, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: No
- Live Chat: Yes
- Email:
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- Time for document verification: 0 - 2 days
Documents may be submitted:
- Via email [email protected]
Crypto Thrills Casino Activity
"One deposit to check things out. Not impressed. Other casinos with same games payout better. I like the games providers for different. Just wish they paid better. Does offer loyalty program when l..."
5 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Your Feedback
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Member's feedback (79)
Read All
One deposit to check things out. Not impressed. Other casinos with same games payout better. I like the games providers for different. Just wish they paid better. Does offer loyalty program when leveling up. Same as others in this casino family.
Is there less than 0.1, the point of basing your casino around crypto is for fast in and out of deposits and withdrawals. It appears one side of that clan works but not the other I'll let you use your imagination.
Horrible casino. Very predatory . Because I made an LTC deposit the withdrawal allowed was less than my deposit. I would stay away. Horrible people.
Worst casino ever! Will not honor your withdrawal! Customer service is the rudest I’ve ever encountered! DO NOT WASTE YOUR TIME!
This was one of the earlier casinos I found and liked, however lately I keep hearing stories of no payment or tough withdrawals. Also rule shifting... none are good so I'd exercise caution. Good luck
My first time Playing and depositing here, I met playthrough requirements after a couple days and was able to request a small withdrawal. It's been over a month and still hasn't been processed. Finally contacted support only to be told I had multiple accounts and they had closed it. Caution when playing here!
Never had a good feeling about the decency of this casino, sad to see that was right
Proceeded wifh caution for good reason! I was asked for player verification before i was allowed to deposit. I claimed no bonuses and played. Won a small jackpot. Tried to withdraw and was told I had more than one account in my household and they blocked my login. No payout possible. I'm the only adult in the house and...
Proceeded wifh caution for good reason! I was asked for player verification before i was allowed to deposit. I claimed no bonuses and played. Won a small jackpot. Tried to withdraw and was told I had more than one account in my household and they blocked my login. No payout possible. I'm the only adult in the house and keep a strict record of where I've played.. Will not be playing here again!
Show more
This casino will take your deposit but the cost to play some games is unreal. They convert it into mBIT so if you deposit 50 bucks it shows 5 but when you play the slot- you can maybe spin 5 times on the minimum bet and your money is gone! I don’t know how to explain it but basically they charge a massively higher amount...
This casino will take your deposit but the cost to play some games is unreal. They convert it into mBIT so if you deposit 50 bucks it shows 5 but when you play the slot- you can maybe spin 5 times on the minimum bet and your money is gone! I don’t know how to explain it but basically they charge a massively higher amount per spin then ANY other casino does. Say if the min is 5 cents- it still shows .05 but it’s actually in MBIT which converts to like 5 bucks or something like that. This casino is a joke and they are making money of of people using deception. DONT PLAY HERE!
Show more
This place is laughably bad the chat support is friendly but beware they will lie and say anything to get you to deposit I played a couple no deposit bonuses for fun and has really good hit on the second one, I knew I would not have my withdrawal approved when talking to online support I asked if i would be able to cashout...
This place is laughably bad the chat support is friendly but beware they will lie and say anything to get you to deposit I played a couple no deposit bonuses for fun and has really good hit on the second one, I knew I would not have my withdrawal approved when talking to online support I asked if i would be able to cashout they were insistent that after I made a verification deposit it would definitely be approved been even with breaking the terms
Show more
the original bonuses wouldn’t work for me and haven’t successfully cashed out but seems ok
Terrible account practices without any support answers. Waited and waited for a never coming response is like waiting for my bank to refund an unauthorized charge. Ugh. Don't waste your time on this one!!!
I would not deposit they send a scam vibe 100%
I never quite got the hang of this casino. It doesn't look very nice either. I haven't been playing there lately and I a don't think I will since payouts seem kinda difficult and customer service doesn't make you feel much better either.
Finally win enough to play on free spins complete there play through to be told im not eligible since didn't deposit in-between free plays save yourself a headache goto casino extreme or brango as you only need to make 1 depost to collect and the even send it back to you won several times and they paid no questions asked
Finally win enough to play on free spins complete there play through to be told im not eligible since didn't deposit in-between free plays save yourself a headache goto casino extreme or brango as you only need to make 1 depost to collect and the even send it back to you won several times and they paid no questions asked
Show more
This casino 100% deserves it's warning and low rating due to the exact wording of the warning. slow payments, poor customer support and predatory terms and conditions. anything you deposit automatically has a 30x playthrough whether a bonus was used or not.
Was hassled on a payout, no support , when i did connect with someone , extremely rude. play somewhere else, say yourself the trouble.
Little to no customer support and no knowledge when arrived.
I used to be a big supporter of Crypto Thrills but that has certainly changed. They have denied three different payouts and they weren't even that clear as to why each time. Even though I barely deposit there they still garage me with emails a promotions and I've asked them to stop. I don't think casino is very professionally...
I used to be a big supporter of Crypto Thrills but that has certainly changed. They have denied three different payouts and they weren't even that clear as to why each time. Even though I barely deposit there they still garage me with emails a promotions and I've asked them to stop. I don't think casino is very professionally run so I certainly say avoid it at all costs!
Show more
Yeah in my opinion one of the lowest ranking crypto casinos in the business. It doesn’t help that I already don’t really enjoy it sister casinos and wagering requirements are absolutely skyrocket high
- Jurisdictions:
- Download Available: No
- Company:
-
min deposit:
1 mBTC
F--
-
min withdrawal:
1 mBTC
F--
-
Cashout Limit:
300 mLTC/mBTC/mBCH (Pro Tier Players) Weekly
450 mLTC/mBTC/mBCH (All-Star Tier Players) Weekly
660 mLTC/mBTC/mBCH (Hall of Fame Tier Players) Weekly
F-- -
Currencies:
-
cashout times:
KYC: up to 48 hours
F-- -
Banking:
depositwithdrawal
-
All Software:
Players from Illinois are restricted to play games released by Ezugi, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: No
- Live Chat: Yes
- Email:
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- Time for document verification: 0 - 2 days
Documents may be submitted:
- Via email [email protected]
Crypto Thrills Casino Activity
"One deposit to check things out. Not impressed. Other casinos with same games payout better. I like the games providers for different. Just wish they paid better. Does offer loyalty program when l..."
5 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
jayzfriendred11
11 months ago
Newbie
5 / 5
One deposit to check things out. Not impressed. Other casinos with same games payout better. I like the games providers for different. Just wish they paid better. Does offer loyalty program when leveling up. Same as others in this casino family.
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Your comment is added.
chefmnpatg
1 year ago
Sr. Newbie
0.1 / 5
Is there less than 0.1, the point of basing your casino around crypto is for fast in and out of deposits and withdrawals. It appears one side of that clan works but not the other I'll let you use your imagination.
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Rachel Brown 1 year ago Newbie
0.1 / 5
Horrible casino. Very predatory . Because I made an LTC deposit the withdrawal allowed was less than my deposit. I would stay away. Horrible people.
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samijogallo
1 year ago
Sr. Newbie
0.5 / 5
Worst casino ever! Will not honor your withdrawal! Customer service is the rudest I’ve ever encountered! DO NOT WASTE YOUR TIME!
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Bama25
1 year ago
Jr. Member
3 / 5
This was one of the earlier casinos I found and liked, however lately I keep hearing stories of no payment or tough withdrawals. Also rule shifting... none are good so I'd exercise caution. Good luck
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Julie Nunnelly
1 year ago
Sr. Newbie
1.4 / 5
My first time Playing and depositing here, I met playthrough requirements after a couple days and was able to request a small withdrawal. It's been over a month and still hasn't been processed. Finally contacted support only to be told I had multiple accounts and they had closed it. Caution when playing here!
Please enter your comment.
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Joedee Thompsons
1 year ago
Full Member
1.5 / 5
Never had a good feeling about the decency of this casino, sad to see that was right
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Your comment is added.
Julie Nunnelly
2 years ago
Sr. Newbie
1.4 / 5
Proceeded wifh caution for good reason! I was asked for player verification before i was allowed to deposit. I claimed no bonuses and played. Won a small jackpot. Tried to withdraw and was told I had more than one account in my household and they blocked my login. No payout possible. I'm the only adult in the house and...
Proceeded wifh caution for good reason! I was asked for player verification before i was allowed to deposit. I claimed no bonuses and played. Won a small jackpot. Tried to withdraw and was told I had more than one account in my household and they blocked my login. No payout possible. I'm the only adult in the house and keep a strict record of where I've played.. Will not be playing here again!
Show morePlease enter your comment.
Your comment is added.
ericadawn11-0
2 years ago
Full Member
This casino will take your deposit but the cost to play some games is unreal. They convert it into mBIT so if you deposit 50 bucks it shows 5 but when you play the slot- you can maybe spin 5 times on the minimum bet and your money is gone! I don’t know how to explain it but basically they charge a massively higher amount...
This casino will take your deposit but the cost to play some games is unreal. They convert it into mBIT so if you deposit 50 bucks it shows 5 but when you play the slot- you can maybe spin 5 times on the minimum bet and your money is gone! I don’t know how to explain it but basically they charge a massively higher amount per spin then ANY other casino does. Say if the min is 5 cents- it still shows .05 but it’s actually in MBIT which converts to like 5 bucks or something like that. This casino is a joke and they are making money of of people using deception. DONT PLAY HERE!
Show morePlease enter your comment.
Your comment is added.
Charlie Pingry
2 years ago
Newbie
This place is laughably bad the chat support is friendly but beware they will lie and say anything to get you to deposit I played a couple no deposit bonuses for fun and has really good hit on the second one, I knew I would not have my withdrawal approved when talking to online support I asked if i would be able to cashout...
This place is laughably bad the chat support is friendly but beware they will lie and say anything to get you to deposit I played a couple no deposit bonuses for fun and has really good hit on the second one, I knew I would not have my withdrawal approved when talking to online support I asked if i would be able to cashout they were insistent that after I made a verification deposit it would definitely be approved been even with breaking the terms
Show morePlease enter your comment.
Your comment is added.
Dyllan Ostenson 2 years ago Newbie
2.9 / 5
the original bonuses wouldn’t work for me and haven’t successfully cashed out but seems ok
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Julie Nunnelly
2 years ago
Sr. Newbie
1.4 / 5
Terrible account practices without any support answers. Waited and waited for a never coming response is like waiting for my bank to refund an unauthorized charge. Ugh. Don't waste your time on this one!!!
Please enter your comment.
Your comment is added.
Hayley Oneill
2 years ago
Sr. Newbie
1.4 / 5
I would not deposit they send a scam vibe 100%
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Ra2377ven
2 years ago
Full Member
2.7 / 5
I never quite got the hang of this casino. It doesn't look very nice either. I haven't been playing there lately and I a don't think I will since payouts seem kinda difficult and customer service doesn't make you feel much better either.
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Your comment is added.
Crazy4Crypto
2 years ago
Newbie
0.1 / 5
Finally win enough to play on free spins complete there play through to be told im not eligible since didn't deposit in-between free plays save yourself a headache goto casino extreme or brango as you only need to make 1 depost to collect and the even send it back to you won several times and they paid no questions asked
Finally win enough to play on free spins complete there play through to be told im not eligible since didn't deposit in-between free plays save yourself a headache goto casino extreme or brango as you only need to make 1 depost to collect and the even send it back to you won several times and they paid no questions asked
Show morePlease enter your comment.
Your comment is added.
THECasinoCritique
2 years ago
Newbie
0.1 / 5
This casino 100% deserves it's warning and low rating due to the exact wording of the warning. slow payments, poor customer support and predatory terms and conditions. anything you deposit automatically has a 30x playthrough whether a bonus was used or not.
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topdog1417
3 years ago
Newbie
0.6 / 5
Was hassled on a payout, no support , when i did connect with someone , extremely rude. play somewhere else, say yourself the trouble.
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jjcole237
3 years ago
Sr. Newbie
1.1 / 5
Little to no customer support and no knowledge when arrived.
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mrwaynewo
3 years ago
Newbie
0.8 / 5
I used to be a big supporter of Crypto Thrills but that has certainly changed. They have denied three different payouts and they weren't even that clear as to why each time. Even though I barely deposit there they still garage me with emails a promotions and I've asked them to stop. I don't think casino is very professionally...
I used to be a big supporter of Crypto Thrills but that has certainly changed. They have denied three different payouts and they weren't even that clear as to why each time. Even though I barely deposit there they still garage me with emails a promotions and I've asked them to stop. I don't think casino is very professionally run so I certainly say avoid it at all costs!
Show morePlease enter your comment.
Your comment is added.
Brandonjxn3s
3 years ago
Sr. Newbie
2.6 / 5
Yeah in my opinion one of the lowest ranking crypto casinos in the business. It doesn’t help that I already don’t really enjoy it sister casinos and wagering requirements are absolutely skyrocket high
Please enter your comment.
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