RESOLVED: Crypto Thrills Casino - Deposit not being credited

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Last post made 2 years ago by Berks
ChrisApala542

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  • ChrisApala542
    • Started by
    • ChrisApala542
    • at Oct 21, 22, 02:30:56 AM
    • Texas Newbie 10
    • last active 1 year ago

    Well I decided to send a small deposit of LTC to cryptothrills casino to the wallet address they provided and it never got credited.everytime I message support they ask the same questions the tell me to hold a sec just for the chat session to end.. I have the transaction hash where the LTC left my wallet and was received by the casino account wallet yet they say it never arrived. Username is nf*****@gmail.com

     

  • Berks
    • Replied by
    • Berks
    • at Oct 21, 22, 03:33:11 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hello ChrisApala542,

    Thanks for reaching out to us. 
    Please be advised that this Casino is on our warning list due to slow payments, poor customer support and predatory terms and conditions. We will try to help reaching out to them in hopes that we will get some information about your complaint. Please keep posted.

  • ChrisApala542
    • Replied by
    • ChrisApala542
    • at Oct 21, 22, 08:18:54 AM
    • Texas Newbie 10
    • last active 1 year ago

    Thank you very much and I will keep everyone posted of any changes 

  • Berks
    • Replied by
    • Berks
    • at Oct 21, 22, 08:58:53 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hello ChrisApala542,

    Casino Rep got back to us, and he asked us to ask you if you could attach the following information so they could assist us with this issue:

    1.Amount of the transaction

    2. Transaction hash 

    3. The Date this transaction was made

    This will help solve this case.
     

  • ChrisApala542
    • Replied by
    • ChrisApala542
    • at Oct 21, 22, 09:27:28 AM
    • Texas Newbie 10
    • last active 1 year ago

    5e9bfcc95864cf3a18e0da9585e456099eb3cd62fb0ba8a51795285d*******

    Transaction hash ⬆️

    0.03761382LTC

    Oct 20 2022 

  • ChrisApala542
    • Replied by
    • ChrisApala542
    • at Oct 21, 22, 02:18:57 PM
    • Texas Newbie 10
    • last active 1 year ago

    Anyluck? I am going to post another screen shot showing it getting deposited

  • ChrisApala542
    • Replied by
    • ChrisApala542
    • at Oct 21, 22, 02:22:20 PM
    • Texas Newbie 10
    • last active 1 year ago
     

    Here's the screenshot

  • Berks
    • Replied by
    • Berks
    • at Oct 22, 22, 03:54:11 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hello ChrisApala542,

    We will forward those details to the Casino. When we get some feedback we will let you know. Please keep posted.

  • Berks
    • Replied by
    • Berks
    • at Oct 24, 22, 12:49:36 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hi ChrisApala542,

    Still without the update from the Casino regarding your issue. We will sent a reminder email in hopes that they will get back to us as soon as possible. Please keep posted.

  • ChrisApala542
    • Replied by
    • ChrisApala542
    • at Oct 24, 22, 01:31:40 AM
    • Texas Newbie 10
    • last active 1 year ago

    Thanks for this post from:

    Thanks I haven't heard anything either

  • Berks
    • Replied by
    • Berks
    • at Oct 26, 22, 02:48:14 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hi ChrisApala542,

    Casino Rep got back to us and told us that the funds has been received on the blockchain and your account has been credited. 
    Please confirm this clarification, so we can mark this case as RESOLVED.

  • ChrisApala542
    • Replied by
    • ChrisApala542
    • at Oct 26, 22, 04:33:24 AM
    • Texas Newbie 10
    • last active 1 year ago

    Yes the deposit has been credited to my account thank you very much for your help

  • Berks
    • Replied by
    • Berks
    • at Oct 26, 22, 04:59:26 AM
    • Serbia Mighty Member 4535
    • last active 10 months ago

    Thanks for this post from:

    Hi ChrisApala542,

    So happy to hear that! Enjoy your winnings and further entertainment! money

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