Overview
Crazy Luck Casino is an independently operated Rival-powered platform, offering slots, video poker, table games and scratch cards in download and instant play versions. The website lacks an owner, license, RNG certificate, and registered office information. The company's terms and conditions are vague, providing very little insight into important house rules and policies. The brand is part of AFF Gold Mine affiliate program.
Integrity/Trustworthiness
Due to less than desirable business practices, this site has been blacklisted. An alarming number of player feedback, regarding the lack of payout or unnecessarily long delays in processing cash-outs, have been reported. To resolve some of these issues, LCB has tried to assist members by contacting support with little or no cooperation. Within the last three years or so, the problems players have experienced have become insurmountable with little to no restitution. Unethical business practice gives LCB no other recourse, but to place them on our Warning List.
Player Complaints
The LCB forum has been flooded with player complaints that simply cannot be ignored. More details are available under the Crazy Luck Casino thread, which dates back to 2012. Initially, LCB was somewhat successful in resolving some of these complaints, but as time went on, it got increasingly worse as emails went completely unanswered.
Another thread Crazy Luck Casino Won’t Can’t Pay Small Win was created, with an unhappy member who complained of delay tactics in getting paid, resulted in the assistance of LCB who was fortunate enough to get it resolved after repeated contact with the rep.
And again a withdrawal issue reported on the forum in Crazy Luck Casino Not Paying.
Withdrawal/Terms
The Terms and Conditions page offers limited information, particularly on deposit bonuses which is completely unavailable. The withdrawal policy states: “All withdrawals will be paid in installments of up to $5,000 per month which will depend on player Class”. The low monthly withdrawal limits said to be paid in “installments” is predatory.
We highly recommend that players find an alternative casino to play at, and avoid Crazy Luck at all costs.
Down to Brass Tacks
Crazy Luck Casino is rated 1622 of 1634 casinos reviewed with a score of 0.6 out of 5 after 209 votes and it has 206 Slots offered from Rival with an average rating of 3.1 out of 5 after 11955 votes.
Screenshot Gallery / Last Updated 25-03-2024
Crazy Luck Casino Video Review
Overview
Crazy Luck Casino is an independently operated Rival-powered platform, offering slots, video poker, table games and scratch cards in download and instant play versions. The website lacks an owner, license, RNG certificate, and registered office information. The company's terms and conditions are vague, providing very little insight into important house rules and policies. The brand is part of AFF Gold Mine affiliate program.
Integrity/Trustworthiness
Due to less than desirable business practices, this site has been blacklisted. An alarming number of player feedback, regarding the lack of payout or unnecessarily long delays in processing cash-outs, have been reported. To resolve some of these issues, LCB has tried to assist members by contacting support with little or no cooperation. Within the last three years or so, the problems players have experienced have become insurmountable with little to no restitution. Unethical business practice gives LCB no other recourse, but to place them on our Warning List.
Player Complaints
The LCB forum has been flooded with player complaints that simply cannot be ignored. More details are available under the Crazy Luck Casino thread, which dates back to 2012. Initially, LCB was somewhat successful in resolving some of these complaints, but as time went on, it got increasingly worse as emails went completely unanswered.
Another thread Crazy Luck Casino Won’t Can’t Pay Small Win was created, with an unhappy member who complained of delay tactics in getting paid, resulted in the assistance of LCB who was fortunate enough to get it resolved after repeated contact with the rep.
And again a withdrawal issue reported on the forum in Crazy Luck Casino Not Paying.
Withdrawal/Terms
The Terms and Conditions page offers limited information, particularly on deposit bonuses which is completely unavailable. The withdrawal policy states: “All withdrawals will be paid in installments of up to $5,000 per month which will depend on player Class”. The low monthly withdrawal limits said to be paid in “installments” is predatory.
We highly recommend that players find an alternative casino to play at, and avoid Crazy Luck at all costs.
Down to Brass Tacks
Crazy Luck Casino is rated 1622 of 1634 casinos reviewed with a score of 0.6 out of 5 after 209 votes and it has 206 Slots offered from Rival with an average rating of 3.1 out of 5 after 11955 votes.
Screenshot Gallery / Last Updated 25-03-2024
- Jurisdictions:
- Download Available: Yes
-
min deposit:
€5
F--
-
min withdrawal:
€50
F--
-
Cashout Limit:
All deposits of $249 or less have a max withdrawal limit of 10x the deposit amount
F-- - Currencies:
-
cashout times:
Long delays and cash-out issues
F-- -
Banking:
depositwithdrawal
Banking services CASHlib, Flexepin, JCB, Neosurf, NETELLER, Paysafecard, Skrill and uPayCard are not available for Players from Illinois, click here to find out why
- languages:
- Certifications and Approvals:
- Live Games: No
- Live Chat: Yes
- Email:
-
Telephone:
France (+33) (0)1 789 00368
Spain (+34) 91 290 1420
International (+1) 718 732 0154
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport
- Proof of address
- Proof of payment method ownership
- Credit card verification form (if the deposit was made with a credit card)
Documents may be submitted:
- Via email [email protected]
Crazy Luck Casino Activity
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
awesome!
Your Feedback
Member's feedback (44)
Read Alltalkins375 9 months ago Newbie
Avoid they never pay withdrawals i deposit 4 times win once and just gave up trying to get my win.
Another clone from Rival software provider. All this sisters online casinos sites have one common thing. They all dont pays players , especially outside USA, and players with small deposits.This casino works over a decade, i really don't know how they stay in business, with all thats complaints for delayed payments,or...
Another clone from Rival software provider. All this sisters online casinos sites have one common thing. They all dont pays players , especially outside USA, and players with small deposits.This casino works over a decade, i really don't know how they stay in business, with all thats complaints for delayed payments,or not paying withdrawals. Crazy luck Casino offer, as a welcoming gift, 35$ no deposit bonus. But demands deposit of 25$ for withdrawal, and this is most riskiest part. There are some promos of 300% and 3ven more on deposit, but its worth nothing when casino don't pay winnings.
Show moreChanlyLong538 1 year ago Sr. Newbie
It take 2 week to get paid. I cant never win or cashout
I definitely back ericadawn every joke to everything I was gonna say seems pretty copyright now check the name use the freebie and feel it for yourself. You will understand.
The name speaks for itself you would have to have crazy like to be able to win anything on the site. It is in this list of casinos for a reason and a good reason because they’re a bad casino. I’d like to play at a casino that doesn’t require crazy luck to win.
Dislike i hear you. arrogance is so ugly and ignorant staff its a no brainier. as the ratjngs confirm its all out skem .. it seems.
I thought I would end up really liking this place. Im a fan of Rival software and am quite tired of RTG games. I contacted support to see if there was a free chip or spins, something for new player sign ups and it took FOREVER to connect with someone. When I finally did, I was told free bonuses are for paying customers...
I thought I would end up really liking this place. Im a fan of Rival software and am quite tired of RTG games. I contacted support to see if there was a free chip or spins, something for new player sign ups and it took FOREVER to connect with someone. When I finally did, I was told free bonuses are for paying customers and that they didn't give "handouts" to random players. Wow! Just wow. That right there told me everything I needed to know about playing here. I know I won't be.
Show moreThis isnt a very good casino. there customer service takes forever to respond. If you want to deposit they answer immediately but if you need help with a payout they just ignore you.There games dont play fair it seems like they are fixed or something because they dont follow the normal percentages of the outcomes. I would...
This isnt a very good casino. there customer service takes forever to respond. If you want to deposit they answer immediately but if you need help with a payout they just ignore you.There games dont play fair it seems like they are fixed or something because they dont follow the normal percentages of the outcomes. I would not recommend this casino to to others.
Show moreThey’ll find any excuse to not pay you out. Don’t Even waste your time
Nothing. Just a few old games. Don't care about customers. Worst Casino Online Games, Support, Payouts!!!!! Spending £1 too much money with this casino. Don't trust anything. Rating 1 to 10 for me is -5
Nichts. Nur ein paar alte Spiele. Kümmern Sie sich nicht um Kunden. Das schlechteste Casino online Spiele, Support, Auszahlungen !!!!! 1 Pfund mit diesem Casino zu viel Geld ausgeben. Vertraue nicht auf nichts. Bewertung 1 bis 10 für mich ist -5
I keep getting emails, saing I have 562 in account, over and over, you play it and have to deposit to release, this is good part of casino review you check this page out and see DO NOT DEPOSIT. don't deposit
i have made numerous deposits but they never give any bonus on making deposits and when they do give a bonus the playthtough is ridiculous
Thieves stole my money. Closed my account without reason. Keep sending me emails for bonuses!! I can't even log in let alone claim a bonus!!!
Absolutely agree terrible customer service and they will steal your money
I think at Crazy Luck casino restricted not only players from Canada and United Kingdom but also all players who wins here:) Horrible casino and also they have horrible website. Everything looks cheap and unclear also. I'm glad that i was playing only with no deposit bonuses when i started to play at online casinos and...
I think at Crazy Luck casino restricted not only players from Canada and United Kingdom but also all players who wins here:) Horrible casino and also they have horrible website. Everything looks cheap and unclear also. I'm glad that i was playing only with no deposit bonuses when i started to play at online casinos and didnt know how to find information about casinos like i can get it here at lcb. So i proudly can say that i have never burned at the moment at any casino.
Show moreI signe up different times ago and according to me it's a good thing that this casino is blacklisted. For my luck i didn't deposit. In fact before i see always a casino review and if it's positive i deposit. Even if they are alive on web as i see it's better to avoid to sign up and deposit.
it is no wonder they are blacklisted they are one of the worst sites ever do not play here I lost a lot here and learned my lesson . its just too bad a had to deal with such a terrible group of people with no real outcome god luck somewhere else bye bye
CasinoBaby 9 years ago Newbie
OH MY! I haven't play at the Casino's before- and this sure isn't s good start! I received a simple email "granting "me a free first time player bonus! Whenever I had a chance to stop in- The amount was for $360. NO DEPOSIT and email stated that on my First deposit I would receive 999% . I tried a couple of time to redeem...
OH MY! I haven't play at the Casino's before- and this sure isn't s good start! I received a simple email "granting "me a free first time player bonus! Whenever I had a chance to stop in- The amount was for $360. NO DEPOSIT and email stated that on my First deposit I would receive 999% . I tried a couple of time to redeem bonus but no one ever responded to the "chat" I started. I finally emailed them a copy of the offer and asked them to post it to my account. I was excited when it finally showed up I started playing and changed slot machines many times - just goofing off until I settled on and boom I hit several little wins I was up to $1,300 ! and then it happened I hit $10,000.00 YES I won TEN THOUSAND DOLLARS!! NO IT WAS $11,179.85 THIS WAS AUG 7TH ! 2 DAYS AGO. I HAVE NEVER WON ANYTHING- AND THEN SINCE I HAD STOPPED play I went to the cashier and requested a withdraw! Was told sorry we can't make take your request we only do wire transfers? ? And so what's the problem? no reply? funny I thought, still smiling and feeling good!!After all I won! I was about to go play a few more slots but I noticed my balance was now at $0.00. Well I wasn't to worry after all I had used my cell phone to document my Win so I had screen shots of it all! I quickly emailed the manager who sent me the free no deposit bonus and advised him that I won and again requested my monies. I think you can put the puzzle together by now. when I checked my email this morning- I'd received a notice saying that the bonus us a 2 part bonus and I would have to play the secondary part before a withdrawal could be made. It stated that I have to make a deposit - and that well here Hi Donna, Thank you for contacting with us. And as we have checked your account you have played with free play $365 and it was two stage promotion and you have successfully completed first stage and now you have to play in the secondary stage. In the secondary stage you have to deposit minimum $25 and you will get $365 bonus amount and if you will complete the play through of secondary stage of this promotion then you can withdraw. For any further assistance you can contact us on the live help or give us call back at our toll free number so good luck for you. Regards, Support Team, Crazy Luck Casino.. OH really? good luck I already won! there was nothing about 2 parts? and what is "complete the play through of _____? mean? and the email I already received said On my first deposit I would get 999% not the Free first time player amount again? NO I want my money - I need it ? deposit $25 dollars why? they already have ELEVEN THOUSAND OF MY DOLLARS! So I replied asking these very questions and advised them that it appeared as if a misunderstanding had occurred. After waiting all morning for their reply I logged onto my account- - as soon as I did a BIG MESSAGE board appears stating: " YOUR ACCOUNT BALANCE WAS REDUCED. (IT WAS SHOWING $0.00 STILL) YOUR WINNINGS OF $365.00 FROM YOUR PRIMARY PROMOTION BECOME THE BONUS IN THE SECONDARY PROMOTION. YOU MUST GO TO THE CASHIER AND MAKE A DEPOSIT BEFORE YOU CAN CONTINUE WAGERING" What was that- the free $365 they gave me as a gift was now all they intend to give me of MY ELEVEN THOUSAND DOLLARS? AND THAT IS REALLY TO BE CONSIDERED AS THE "BONUS" TO ALLOW ME TO PLAY IN THE SECONDART PROMOTION !!! I THINK I AM GOING TO PASS OUT- HAD A HEART ATTACK WHAT ABOUT MY BIGGEST EVER I REALLY DID IT ALL BY MYSELF MONEY? AND give them $25.00 more dollars before I am allowed to wager ? ARE THE _ _ _ _ _ _ KIDDING ME? I WANT THEM TO RELEASE MY MONEY FROM THERE GREEDY LITTLE HANDS NOW. I WAS FEELING SORT OF BAD BECAUSE I WON A LARGE AMOUNT AND HAVE IT ALL IN PHOTOS- I WAS THINKING I WAS BEING GREEDY AND PERHAPS WE SHOULD SHARE IT AFTER ALL I STARTED OUT WITH THERE MONEY? BUT THIS IS OUT RIGHT THIEFT I WONDER IF THIEFT CHARGES CAN BE FILED? DO THIS ON LINE CASINO'S HAVE A PLACE OF BUSINESS? THAT ONE CAN GO TO? THIS MEANS I 'M NOT GOING TO GET ANY OF MY MONEY DOESNT IT? BECAUSE THERE IS no WAY I CAN JUSTIFY GIVING THIEFTS MOVE OF MY MONEY- SO I CAN'T MAKE A DEPOSIT AND THEN THEY ARE GOING TO SAY I AM DISQUAILIFIED AND AM NOT ENTITLED TO MY PRIMARY PROMOTION WINNINGS- OF ELEVEN THOUSAND DOLLARS- note: what I did notice was after being granted the free playing money- they have posted a offer that is almost equal to the amount I was offered. but NOW THIS new offer has lines and lines of all these terms and words like sticky and WR and time limits for playing, and activations and and help HELP I been robbed. I thought everyone plays fair and the last thing I would have thought was the Casino was going to steal from me?? No smile now. but I still see the little green circles all lined up
Show moreI wish that I had bothered to check here for the reviews before I started to dump massive amounts of money into this site. I would deposit between $300 and $1200 daily at this site, and did so for a good two months until the day when I finally was winning. I was so excited, because despite the fact that I have spent huge...
I wish that I had bothered to check here for the reviews before I started to dump massive amounts of money into this site. I would deposit between $300 and $1200 daily at this site, and did so for a good two months until the day when I finally was winning. I was so excited, because despite the fact that I have spent huge amounts of money daily at tons of sites, I have won only a handful of times. Anyway, their playthrough is not at all what they claim it is. I kept checking how much was left on it, and was calculating how much it should be according to what they claimed it was. I should have had a $240,000.00 playthrough. I kept track of my bets the entire time, and when I reached that amount, it still showed that I had $68,340.00 of playthrough to go. Amazingly, I made it through their inflated playthrough, and was ecstatic, only to discover that when I tried to withdrawal, it would not process it. To make a long story short, they said their processors were having some glitch that conveniently lasted exactly 13 hours and 20 min, the exact same amount of time that it took for me to keep playing and lose all 13k back again. They are a total scam, but I take the blame for not checking out the sites I played at. I was quite new to this still. At least that is one area that I have improved in!
Show moreI have played and deposited at this casino several times. I haven't had any problems but I have not had a withdrawal from them either. Customer service is a little slow to respond.
- Jurisdictions:
- Download Available: Yes
- Company:
-
min deposit:
€5
F--
-
min withdrawal:
€50
F--
-
Cashout Limit:
All deposits of $249 or less have a max withdrawal limit of 10x the deposit amount
F-- - Currencies:
-
cashout times:
Long delays and cash-out issues
F-- -
Banking:
depositwithdrawal
Banking services CASHlib, Flexepin, JCB, Neosurf, NETELLER, Paysafecard, Skrill and uPayCard are not available for Players from Illinois, click here to find out why
- languages:
- Certifications and Approvals:
- Live Games: No
- Live Chat: Yes
- Email:
-
Telephone:
France (+33) (0)1 789 00368
Spain (+34) 91 290 1420
International (+1) 718 732 0154
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport
- Proof of address
- Proof of payment method ownership
- Credit card verification form (if the deposit was made with a credit card)
Documents may be submitted:
- Via email [email protected]
Crazy Luck Casino Activity
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
awesome!
talkins375 9 months ago Newbie
Avoid they never pay withdrawals i deposit 4 times win once and just gave up trying to get my win.
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Dejan Stamenkovic 11 months ago Full Member
0.5 / 5
Another clone from Rival software provider. All this sisters online casinos sites have one common thing. They all dont pays players , especially outside USA, and players with small deposits.This casino works over a decade, i really don't know how they stay in business, with all thats complaints for delayed payments,or...
Another clone from Rival software provider. All this sisters online casinos sites have one common thing. They all dont pays players , especially outside USA, and players with small deposits.This casino works over a decade, i really don't know how they stay in business, with all thats complaints for delayed payments,or not paying withdrawals. Crazy luck Casino offer, as a welcoming gift, 35$ no deposit bonus. But demands deposit of 25$ for withdrawal, and this is most riskiest part. There are some promos of 300% and 3ven more on deposit, but its worth nothing when casino don't pay winnings.
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ChanlyLong538 1 year ago Sr. Newbie
It take 2 week to get paid. I cant never win or cashout
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janscasino 1 year ago Jr. Member
2.7 / 5
I definitely back ericadawn every joke to everything I was gonna say seems pretty copyright now check the name use the freebie and feel it for yourself. You will understand.
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ericadawn11-0 2 years ago Full Member
0.7 / 5
The name speaks for itself you would have to have crazy like to be able to win anything on the site. It is in this list of casinos for a reason and a good reason because they’re a bad casino. I’d like to play at a casino that doesn’t require crazy luck to win.
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Lokieluke 3 years ago Sr. Member
3.8 / 5
Dislike i hear you. arrogance is so ugly and ignorant staff its a no brainier. as the ratjngs confirm its all out skem .. it seems.
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Will90 4 years ago Jr. Member
1.6 / 5
I thought I would end up really liking this place. Im a fan of Rival software and am quite tired of RTG games. I contacted support to see if there was a free chip or spins, something for new player sign ups and it took FOREVER to connect with someone. When I finally did, I was told free bonuses are for paying customers...
I thought I would end up really liking this place. Im a fan of Rival software and am quite tired of RTG games. I contacted support to see if there was a free chip or spins, something for new player sign ups and it took FOREVER to connect with someone. When I finally did, I was told free bonuses are for paying customers and that they didn't give "handouts" to random players. Wow! Just wow. That right there told me everything I needed to know about playing here. I know I won't be.
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Prince Bhasin 4 years ago Full Member
This isnt a very good casino. there customer service takes forever to respond. If you want to deposit they answer immediately but if you need help with a payout they just ignore you.There games dont play fair it seems like they are fixed or something because they dont follow the normal percentages of the outcomes. I would...
This isnt a very good casino. there customer service takes forever to respond. If you want to deposit they answer immediately but if you need help with a payout they just ignore you.There games dont play fair it seems like they are fixed or something because they dont follow the normal percentages of the outcomes. I would not recommend this casino to to others.
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BELLESDADDY 5 years ago Jr. Member
0.5 / 5
They’ll find any excuse to not pay you out. Don’t Even waste your time
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Dbrings 5 years ago Newbie
0.5 / 5
Nothing. Just a few old games. Don't care about customers. Worst Casino Online Games, Support, Payouts!!!!! Spending £1 too much money with this casino. Don't trust anything. Rating 1 to 10 for me is -5
Nichts. Nur ein paar alte Spiele. Kümmern Sie sich nicht um Kunden. Das schlechteste Casino online Spiele, Support, Auszahlungen !!!!! 1 Pfund mit diesem Casino zu viel Geld ausgeben. Vertraue nicht auf nichts. Bewertung 1 bis 10 für mich ist -5
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corona888 6 years ago Full Member
0.7 / 5
I keep getting emails, saing I have 562 in account, over and over, you play it and have to deposit to release, this is good part of casino review you check this page out and see DO NOT DEPOSIT. don't deposit
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chayag 6 years ago Newbie
2.4 / 5
i have made numerous deposits but they never give any bonus on making deposits and when they do give a bonus the playthtough is ridiculous
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trece13 7 years ago Newbie
0.6 / 5
Thieves stole my money. Closed my account without reason. Keep sending me emails for bonuses!! I can't even log in let alone claim a bonus!!!
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trece13 7 years ago Newbie
0.6 / 5
Absolutely agree terrible customer service and they will steal your money
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Vanilipas 8 years ago Jr. Member
0.5 / 5
I think at Crazy Luck casino restricted not only players from Canada and United Kingdom but also all players who wins here:) Horrible casino and also they have horrible website. Everything looks cheap and unclear also. I'm glad that i was playing only with no deposit bonuses when i started to play at online casinos and...
I think at Crazy Luck casino restricted not only players from Canada and United Kingdom but also all players who wins here:) Horrible casino and also they have horrible website. Everything looks cheap and unclear also. I'm glad that i was playing only with no deposit bonuses when i started to play at online casinos and didnt know how to find information about casinos like i can get it here at lcb. So i proudly can say that i have never burned at the moment at any casino.
Show morePlease enter your comment.
Your comment is added.
leistat28 8 years ago Hero Member
0.5 / 5
I signe up different times ago and according to me it's a good thing that this casino is blacklisted. For my luck i didn't deposit. In fact before i see always a casino review and if it's positive i deposit. Even if they are alive on web as i see it's better to avoid to sign up and deposit.
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Kristen Munoz 8 years ago Jr. Member
1.5 / 5
it is no wonder they are blacklisted they are one of the worst sites ever do not play here I lost a lot here and learned my lesson . its just too bad a had to deal with such a terrible group of people with no real outcome god luck somewhere else bye bye
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CasinoBaby 9 years ago Newbie
OH MY! I haven't play at the Casino's before- and this sure isn't s good start! I received a simple email "granting "me a free first time player bonus! Whenever I had a chance to stop in- The amount was for $360. NO DEPOSIT and email stated that on my First deposit I would receive 999% . I tried a couple of time to redeem...
OH MY! I haven't play at the Casino's before- and this sure isn't s good start! I received a simple email "granting "me a free first time player bonus! Whenever I had a chance to stop in- The amount was for $360. NO DEPOSIT and email stated that on my First deposit I would receive 999% . I tried a couple of time to redeem bonus but no one ever responded to the "chat" I started. I finally emailed them a copy of the offer and asked them to post it to my account. I was excited when it finally showed up I started playing and changed slot machines many times - just goofing off until I settled on and boom I hit several little wins I was up to $1,300 ! and then it happened I hit $10,000.00 YES I won TEN THOUSAND DOLLARS!! NO IT WAS $11,179.85 THIS WAS AUG 7TH ! 2 DAYS AGO. I HAVE NEVER WON ANYTHING- AND THEN SINCE I HAD STOPPED play I went to the cashier and requested a withdraw! Was told sorry we can't make take your request we only do wire transfers? ? And so what's the problem? no reply? funny I thought, still smiling and feeling good!!After all I won! I was about to go play a few more slots but I noticed my balance was now at $0.00. Well I wasn't to worry after all I had used my cell phone to document my Win so I had screen shots of it all! I quickly emailed the manager who sent me the free no deposit bonus and advised him that I won and again requested my monies. I think you can put the puzzle together by now. when I checked my email this morning- I'd received a notice saying that the bonus us a 2 part bonus and I would have to play the secondary part before a withdrawal could be made. It stated that I have to make a deposit - and that well here Hi Donna, Thank you for contacting with us. And as we have checked your account you have played with free play $365 and it was two stage promotion and you have successfully completed first stage and now you have to play in the secondary stage. In the secondary stage you have to deposit minimum $25 and you will get $365 bonus amount and if you will complete the play through of secondary stage of this promotion then you can withdraw. For any further assistance you can contact us on the live help or give us call back at our toll free number so good luck for you. Regards, Support Team, Crazy Luck Casino.. OH really? good luck I already won! there was nothing about 2 parts? and what is "complete the play through of _____? mean? and the email I already received said On my first deposit I would get 999% not the Free first time player amount again? NO I want my money - I need it ? deposit $25 dollars why? they already have ELEVEN THOUSAND OF MY DOLLARS! So I replied asking these very questions and advised them that it appeared as if a misunderstanding had occurred. After waiting all morning for their reply I logged onto my account- - as soon as I did a BIG MESSAGE board appears stating: " YOUR ACCOUNT BALANCE WAS REDUCED. (IT WAS SHOWING $0.00 STILL) YOUR WINNINGS OF $365.00 FROM YOUR PRIMARY PROMOTION BECOME THE BONUS IN THE SECONDARY PROMOTION. YOU MUST GO TO THE CASHIER AND MAKE A DEPOSIT BEFORE YOU CAN CONTINUE WAGERING" What was that- the free $365 they gave me as a gift was now all they intend to give me of MY ELEVEN THOUSAND DOLLARS? AND THAT IS REALLY TO BE CONSIDERED AS THE "BONUS" TO ALLOW ME TO PLAY IN THE SECONDART PROMOTION !!! I THINK I AM GOING TO PASS OUT- HAD A HEART ATTACK WHAT ABOUT MY BIGGEST EVER I REALLY DID IT ALL BY MYSELF MONEY? AND give them $25.00 more dollars before I am allowed to wager ? ARE THE _ _ _ _ _ _ KIDDING ME? I WANT THEM TO RELEASE MY MONEY FROM THERE GREEDY LITTLE HANDS NOW. I WAS FEELING SORT OF BAD BECAUSE I WON A LARGE AMOUNT AND HAVE IT ALL IN PHOTOS- I WAS THINKING I WAS BEING GREEDY AND PERHAPS WE SHOULD SHARE IT AFTER ALL I STARTED OUT WITH THERE MONEY? BUT THIS IS OUT RIGHT THIEFT I WONDER IF THIEFT CHARGES CAN BE FILED? DO THIS ON LINE CASINO'S HAVE A PLACE OF BUSINESS? THAT ONE CAN GO TO? THIS MEANS I 'M NOT GOING TO GET ANY OF MY MONEY DOESNT IT? BECAUSE THERE IS no WAY I CAN JUSTIFY GIVING THIEFTS MOVE OF MY MONEY- SO I CAN'T MAKE A DEPOSIT AND THEN THEY ARE GOING TO SAY I AM DISQUAILIFIED AND AM NOT ENTITLED TO MY PRIMARY PROMOTION WINNINGS- OF ELEVEN THOUSAND DOLLARS- note: what I did notice was after being granted the free playing money- they have posted a offer that is almost equal to the amount I was offered. but NOW THIS new offer has lines and lines of all these terms and words like sticky and WR and time limits for playing, and activations and and help HELP I been robbed. I thought everyone plays fair and the last thing I would have thought was the Casino was going to steal from me?? No smile now. but I still see the little green circles all lined up
Show morePlease enter your comment.
Your comment is added.
kmundis 9 years ago Sr. Newbie
0.5 / 5
I wish that I had bothered to check here for the reviews before I started to dump massive amounts of money into this site. I would deposit between $300 and $1200 daily at this site, and did so for a good two months until the day when I finally was winning. I was so excited, because despite the fact that I have spent huge...
I wish that I had bothered to check here for the reviews before I started to dump massive amounts of money into this site. I would deposit between $300 and $1200 daily at this site, and did so for a good two months until the day when I finally was winning. I was so excited, because despite the fact that I have spent huge amounts of money daily at tons of sites, I have won only a handful of times. Anyway, their playthrough is not at all what they claim it is. I kept checking how much was left on it, and was calculating how much it should be according to what they claimed it was. I should have had a $240,000.00 playthrough. I kept track of my bets the entire time, and when I reached that amount, it still showed that I had $68,340.00 of playthrough to go. Amazingly, I made it through their inflated playthrough, and was ecstatic, only to discover that when I tried to withdrawal, it would not process it. To make a long story short, they said their processors were having some glitch that conveniently lasted exactly 13 hours and 20 min, the exact same amount of time that it took for me to keep playing and lose all 13k back again. They are a total scam, but I take the blame for not checking out the sites I played at. I was quite new to this still. At least that is one area that I have improved in!
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deb66 10 years ago Newbie
2 / 5
I have played and deposited at this casino several times. I haven't had any problems but I have not had a withdrawal from them either. Customer service is a little slow to respond.
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