Black Lotus Casino Review

Not my type of casino. Dated website, don't like the games. Too many options out there and I didn't care for anything here. Never deposited, never won, never withdraw... Didn't appeal to me

There was some weird activity in my account. Said withdrawal fixed by admin. I never received said withdrawal. Was told by customer support i would receive an email in regards to my complaint. No email a week later.

Extremely average casino in terms of game selection and dashboard on website. Always room for them to improve and I’ll continue to check back in hopes that they do exactly that. Promos could be better as well in my opinion.

I tried to cash out a while ago but was left with no response. I received a free spin email today so i logged in to claim it. I realized my balance was at $0. I check my transactions and it said an admin corrected my withdrawal but no one ever contacted me and i never received payment. I do not recommend.

At first I thought it was okay. However, I miss clicked the wrong bonus one day, so I requested the bonus be cancelled or removed, I was then informed the only way to remove the bonus/promo was to make a deposit and play through it, then and only then would the bonus be removed. I left, and never going back.

It’s ok. Has one of my favorite slot games ‘Sweet shop double dipped’. Rival and Betsoft slots. NDB is 50 spins in the slot game ‘7 Chaka’.

Rating is just for the no-deposit spin promotion. Have not attempted a cashout. Offer was 50 no-deposit spins on Chakras 7 slot, with a value of $0.49 per spin. Total spin value: $24.50 Total won: $34.43 RTP of no-deposit spins: 140.5%, which is far better than most casinos offer on their no-deposit spins. 1 free spin...

Rating is just for the no-deposit spin promotion. Have not attempted a cashout. Offer was 50 no-deposit spins on Chakras 7 slot, with a value of $0.49 per spin. Total spin value: $24.50 Total won: $34.43 RTP of no-deposit spins: 140.5%, which is far better than most casinos offer on their no-deposit spins. 1 free spin bonus round awarded during the no-deposit spins. Bonus round consisted of 12 free spins, winning $13.90, or approx 28x my bet.

Well, I have tried to claim the ND Bonus and the casino stated the bonus has expired.

Hello Aileen Dodge, Thank you for letting us know. We'll check with the casino representative and remove the offer if it's expired. We'll keep you posted via PM.

Made my first deposit here yesterday! Didn't try to even claim a bonus. It seems everywhere I've tried claiming bonuses I never make the play through. So just been doing no bonus with deposit. Maybe I'll get a win and update y'all on my cash out. Rabbit foot, little leprechaun, all the luck is being summoned!!!

Not the biggest fan of the black lotus. Have not had any luck with the bonuses

You have to make a deposit after every tournament you place in if you want to withdraw anything.

it has a lot of games to choose from. They give out pretty descent wins, rollover are pretty high. When it comes to withdrawing they take for ever, they have all kinds of excuse of why its taking so long then ignore your message. its a big hassle here .

If you play here you’ve got to be mad at your money or something like that. This casino will let you have some nice wins but if you ever get them to payout would be a surprise. They continually delay the payouts for some obviously shady reason and eventually the player ( like me ) gets tired of waiting and ends up playing...

If you play here you’ve got to be mad at your money or something like that. This casino will let you have some nice wins but if you ever get them to payout would be a surprise. They continually delay the payouts for some obviously shady reason and eventually the player ( like me ) gets tired of waiting and ends up playing the winning balance down to zero. That’s their plan and so far I guess it seems to work It’s a pretty shady casino in my book Low rating from me

Like everyone else is saying they delay payments and the whole experience is just real Shady I don't understand how they have such a high ranking when there's places that are completely legit that are way lower on this list

This casino will never pay. They keep delaying payment until you end up playing your winnings. Is there such a thing as too many bonuses? None of which will ever pay out. My impression of these genesis casinos was like slimey snake oil salesmen. Stay away!

Boooooooo! There's something about this casino and all its sister casinos that don't sit right.

I really did well at this casino, and was ready to write a glowing review but the delay on payments and lack of communication from customer service made me knock down my rating quite a bit. It's been 4 days and now we have a weekend ahead of us and nobody can tell me when I will receive my withdrawal. I'm sure they will...

I really did well at this casino, and was ready to write a glowing review but the delay on payments and lack of communication from customer service made me knock down my rating quite a bit. It's been 4 days and now we have a weekend ahead of us and nobody can tell me when I will receive my withdrawal. I'm sure they will pay it but come on, at best I'll receive it on Monday and that's 7 days for crypto withdrawal. A bit excessive for a couple hundred bucks. Other than that the games were paying pretty well for me and I had a good time here but the turnaround time for crypto withdrawals is a bit much for me. Until they improve in that department I don't think I'll be back.

The bonuses are great, I had some fun playing fire strike at this casino, it hit quite a bit for me,

This casino pretty much sucks the games are lame and their RNG is rigged I'm sure. I would not recommend this casino to anyone.

There really are not enough stars for Black Lotus Casino IMO. Game selection- affordable betting - Sweepstakes- Free Tournaments throughout the week - customer service - not only coupons in your email with Freespins/ chips - but in your physical post box as well.. low cash out minimum… It’s not just games.. it’s a feeling...

There really are not enough stars for Black Lotus Casino IMO. Game selection- affordable betting - Sweepstakes- Free Tournaments throughout the week - customer service - not only coupons in your email with Freespins/ chips - but in your physical post box as well.. low cash out minimum… It’s not just games.. it’s a feeling of community.. you are part of the Black Lotus family. The emails that I get from them I believe whole heartly are personally written by the Player liaisons. And live chat is available 24 seven and I’ve never waited more than five minutes for a response during their busiest times. If you want a true entertainment experience with that jackpot feeling this is where you want to start

One of my top favorite. Weekly tournaments, this is one of deposited on multiple times and yet to withdrawl.. I won a little here and there just didn't get lucky enough, I have withdrew off of casinos of the same software.

i enjoyed playing at this casino. fun games but i never got lucky and won here so i dont play no more.

This site was very enjoyable to play at customer service was very friendly and helpful and responded promptly. They have free tournaments which is nice. And their bonuses are worth checking out. I haven’t attempted to cash out from the site so I cannot comment on that department.

Solid, reputable casino with plenty of gaming options. Have made several deposits as well as a few withdrawals with them. Easy, painless and quick. Couldn’t ask for an easier payout process!

I love the blend of casino software they offer here. Rival, along with betsoft, and the other titles I can’t think of the provider name, but the whole brand offers them.. You know, like Big Game& Zodiac.. The only thing I dislike really are the playthru requirements that come with the bonuses. Like 60x is a little ridiculous..🤷🏽‍♂️...

I love the blend of casino software they offer here. Rival, along with betsoft, and the other titles I can’t think of the provider name, but the whole brand offers them.. You know, like Big Game& Zodiac.. The only thing I dislike really are the playthru requirements that come with the bonuses. Like 60x is a little ridiculous..🤷🏽‍♂️ When I play here I elect not to use any deposit bonus and simply deposit and play.

Haven't played here much, I think because they were suspect but have been around some time so should be ok.

These guys don't pay.won 180.00 rep said I can't withdraw in bitcoin and asked me to change to bank wire.I did what rep told me,and today I was told I won't get it. Saying I've used too many free chips. I guess my deposits don't mean anything. I'm no longer playing on this site nor sister sites

Yay! Made my first successful withdrawal from this gaming establishment last week. I was impressed as it was a painless effort. Received funds in less than 48 hours to crypto wallet. Not a substantial dollar amount, but at least I know they are decent and customer service is also good. Impressed :-)

"as seen on tv" ha. when? where? deposited...got mail from them... ummm it is a NO for me. sketchy..

I have enjoyed playing at this casino for a long time. Their slots are a lot of fun. This casino is even more fun to play now that they have added more slot software. I have many different slot options now. It is always fun to play different slots to get your money up.

Black Lotus is a fun casino with great layout. They have huge bonuses always, but they have high WR to go with them. I believe this entire brand group stopped carrying Rival. Which for me takes a lot of the good games out. Rival and Saucify are some of the only nonproprietary software I enjoy. So I try to look for places...

Black Lotus is a fun casino with great layout. They have huge bonuses always, but they have high WR to go with them. I believe this entire brand group stopped carrying Rival. Which for me takes a lot of the good games out. Rival and Saucify are some of the only nonproprietary software I enjoy. So I try to look for places carrying both.

I actually just made an account here, and there’s nothing that makes it stand out from it sister sites but like all the others it’s got numerous games but the customer support I feel I could definitely be a little faster

I like this casino, even though I wasn't lucky enough to experience the withdrawal process, I'll definitely give this casino another go. The selection of games was decent and to me at least it seemed fairly high on the win loss ratio on the games I chose to play. Its refreshing to play at a non RTG casino so I'm excited...

I like this casino, even though I wasn't lucky enough to experience the withdrawal process, I'll definitely give this casino another go. The selection of games was decent and to me at least it seemed fairly high on the win loss ratio on the games I chose to play. Its refreshing to play at a non RTG casino so I'm excited to add a new place to my rotation. They also seemed to have some fairly generous bonuses and a good variety to chose from. The mobile UI is simple and smooth, no freezing or longer than usual loading times in my experience. I'd definitely recommend you to try them out, overall a fun and refreshing experience.

HELLO LCB & My Fellow Players! WELL I thought I'd take a few moments, and give a review of my time last night with BlackLotus Casino. To start off the place was HOT W/ WINS & VERY FUN but of course it appears to always be atleast all the times I've played there ( handful of times) the player Service was helpful & quick...

HELLO LCB & My Fellow Players! WELL I thought I'd take a few moments, and give a review of my time last night with BlackLotus Casino. To start off the place was HOT W/ WINS & VERY FUN but of course it appears to always be atleast all the times I've played there ( handful of times) the player Service was helpful & quick responding via Livechat. I Hit a decently solid win $2000.00 plus USD- VIA BITCOIN WALLET. I requested withdrawal into my bitcoin wallet, same as I deposited. I did have to send copy of my OFFICIAL STATE DRIVERS LISC. ( odd for bitcoin trans.) But easy enough. And they did called me briefly from casino for added verification but NOTHING dramatic , Nice guy and overall SUPRISINGLY good attitude about my win & Helped me start withdrawal process ( Kudos Ted!!) with - NO ILL TACTICS OR UNPROFESSIONALISM - that is sadly common place once you win & try Cashing-out at the scam casinos - BUT I will have to return here to Give 100% thumbs up ONCE WINS HIT MY WALLET LOL but I DONT SEE A PROBLEM HERE!! THEIR GAMES ARE HOT RIGHT NOW. GO GIVE IT TRY!! THANKS AGAIN , LCB & FRIENDS

This family of Casinos is so great. They offer so so many different bonuses throughout the week, giving you a chance to play something new. The wagers can be quite steep.. But the games are just too much fun to pass up. I love how sleek and clean all the games they have to offer. & the ability to make a wager of your choosing,...

This family of Casinos is so great. They offer so so many different bonuses throughout the week, giving you a chance to play something new. The wagers can be quite steep.. But the games are just too much fun to pass up. I love how sleek and clean all the games they have to offer. & the ability to make a wager of your choosing, by deciding how many lines to play, how much they are worth, along with a multiplier of each spin is so much fun. Check them out!

I give Black Lotus Casino a thumbs up! Slots are raging! Customer Service is on point! Depositing is a breeze! All around score is a ten! Bravo;

If you want quick pay, go bitcoin casino. Those genesys casinos are only for minimum bet players

I am not a fan of this casino or really any of the sister casinos connected to it. Some of the saucify games are ok, so it's not the provider I have an issue with. It is the withdrawals above $1,500 being broken up into installments hat really irks me. That is really just an unnecessary deal, and a deal breaker for me....

I am not a fan of this casino or really any of the sister casinos connected to it. Some of the saucify games are ok, so it's not the provider I have an issue with. It is the withdrawals above $1,500 being broken up into installments hat really irks me. That is really just an unnecessary deal, and a deal breaker for me. If I win big I want that money in my wallet ASAP.

@jie86zhang - we've sent an email to the Casino Representative to check what happened here. We'll keep you updated.

I have recently played in this casino, i lost on my first deposit ($100 in btc), but on the second deposit (100 in btc) i won, $2100. So i filed a withdrawal, and submitted my documents, by emailing them back . I tried logging in and to my surprise myu accounty is blocked. I chatted with a representative and i was told...

I have recently played in this casino, i lost on my first deposit ($100 in btc), but on the second deposit (100 in btc) i won, $2100. So i filed a withdrawal, and submitted my documents, by emailing them back . I tried logging in and to my surprise myu accounty is blocked. I chatted with a representative and i was told they are closing my account, for reason having an irregular database, i dont even know what that means. My username is jie867zhang, i hope someone can help me, or atleast let this be a warning to others.

This casino is pretty decent although it makes you go through a lot of hoops to withdraw and withdrawal time is pretty slow. But it is an online casino and it is legit money so can’t really complain about that right

so yea, its all about the payouts, an if they don't payout in bitcoin, instantly, I don't really want to play there. just saying

They have really good tournaments I as well don't like the wait time for payouts I have seen them recently take 3 to 5 days for other us players I witnessed the process they are buddies of mine they just showed me. I was never able to cash out myself but I saw nice. I will say my friends win often on here so maybe it's...

They have really good tournaments I as well don't like the wait time for payouts I have seen them recently take 3 to 5 days for other us players I witnessed the process they are buddies of mine they just showed me. I was never able to cash out myself but I saw nice. I will say my friends win often on here so maybe it's worth it as long as they pay legitimately which it seems they do

I have tried this casino only using the no deposit bonus and I like the games, but I found support hit or miss. Never won anything so I don't know how good or bad they are at processing payments, but most places I read they are on the slower side of things which I wont waste time on because of the vast amount of chocies...

I have tried this casino only using the no deposit bonus and I like the games, but I found support hit or miss. Never won anything so I don't know how good or bad they are at processing payments, but most places I read they are on the slower side of things which I wont waste time on because of the vast amount of chocies out there.

I like their games but their withdrawl time is Ugh...... nope got better option out there

Another in a vast chain of sites owned by the same company. The withdrawal wait time is entirely to long at this establishment in my opinion. The games are okay, but I didn't have much luck. They do have an LCB exclusive free spins to rest the site. So that's a plus.

great casino to play at! they also have a variety of games to choose from, black lotus gave me a no deposit bonus to start with and it payed me good. black lotus would be on my list of my top 10 favorite casinos. i never get tired of playing any of their games

They have a lot of affilated/sister casino's (Treasure mile, Grand Eagle, etc.) so make sure you don't have multiple accounts with this group! They have a lot of addicting games, the payout doesn't seem as good as RTG casinos, but I would recommend them as an alternative to the other great casino's we all know and love.

They have a lot of affilated/sister casino's (Treasure mile, Grand Eagle, etc.) so make sure you don't have multiple accounts with this group! They have a lot of addicting games, the payout doesn't seem as good as RTG casinos, but I would recommend them as an alternative to the other great casino's we all know and love.

So i really like this casino. They have lots of good games and i really like alot of the features here. I really like the way thw casino is set up its really funand cool i would definitely recommend to ny friends and family. Dont you dare go past this casino without at least givibg it a try just use a no deposit and u can...

So i really like this casino. They have lots of good games and i really like alot of the features here. I really like the way thw casino is set up its really funand cool i would definitely recommend to ny friends and family. Dont you dare go past this casino without at least givibg it a try just use a no deposit and u can try for free! Its truely amazing and really awesome

Its really fun and so is its sister casinos treasure mile one of the in my opinion funest matter fact fitst time i cash out was from here. Id recomend them to my friends anf family. If u are looking aroubd for a casino this would not be a bad pick.

Customer service is non-existent in a pretty good casino. Also, with the new look Black Lotus comes some new look terms. Terms & Conditions 1.1 (b) states: Due to legal and commercial reasons, and/or as a consequence of financial transaction regulations, the Lotus Players Club Group of Online Casinos cannot offer any...

Customer service is non-existent in a pretty good casino. Also, with the new look Black Lotus comes some new look terms. Terms & Conditions 1.1 (b) states: Due to legal and commercial reasons, and/or as a consequence of financial transaction regulations, the Lotus Players Club Group of Online Casinos cannot offer any registrations to the following countries: ............ United States .............. I've attempted to get clarification on that, but as I said, customer service is non-existent. This rule, and the inability of customer service to acknowledge and answer my inquiry has changed my opinion on them completely.

I like this casino and am starting to do better and have success. This casino has great games and bonuses to be had. The payout time is excellent as well. Give this casino a try.

deposited over 100 times at lotus asia and had some luck...tried black lotus and fone casinos a few times with no success

Nice casino, i didn't win anything but i got close with just one deposit. I will definitely play again.

I had a strange story with this casino, i registered today and claimed the 50 free spins with the coupon LCB50. after completing the bonus i had 164$ the max cashout was 150$. I contacted the support and the rep told me to send my documents to the email they provided and told me to deposit 20$ to withdraw the 150$. I sent...

I had a strange story with this casino, i registered today and claimed the 50 free spins with the coupon LCB50. after completing the bonus i had 164$ the max cashout was 150$. I contacted the support and the rep told me to send my documents to the email they provided and told me to deposit 20$ to withdraw the 150$. I sent my documents and contacted the support again and the new rep told me that my country is not accepted for the welcome free spins only if i deposited 20$ before i claim for the free spins and they voided my winnings. I m really disappointed. I just forgot to say that first time they told me that max cashout is 100$ before i check in lcb review and told them it s 150$ to change their mind wich is not serious. I don t know if LCB could help me in my case.

Beginning to play more at this group. i like Saucify and they have a lot of Rival added and I love Rival.. I used to play a lot at grand eagle and their group, but it just got discouraging..Every thing i did was just a loss and when i did, i could not cash out becuz maybe two fs in a row or tournament winnings.. so far...

Beginning to play more at this group. i like Saucify and they have a lot of Rival added and I love Rival.. I used to play a lot at grand eagle and their group, but it just got discouraging..Every thing i did was just a loss and when i did, i could not cash out becuz maybe two fs in a row or tournament winnings.. so far i like this group.

A few years ago I signed up here and claimed a ND bonus with minimal effort but played through it pretty quick. There wasnt anything that really set this casino apart from the rest so I left without caring to deposit. I'm not a big fan of Saucify slots, so when I found out they expanded their game selection I finally went...

A few years ago I signed up here and claimed a ND bonus with minimal effort but played through it pretty quick. There wasnt anything that really set this casino apart from the rest so I left without caring to deposit. I'm not a big fan of Saucify slots, so when I found out they expanded their game selection I finally went back. Unfortunately the first deposit was declined by my bank... Probably could have waited an hour to try the deposit again when servers changed, but didnt. One day I'll try again and update this post...

This is one of my top 3 faves! Great games and bonuses. Feels like I always do well when I play here. Fun!

like this casino. I didnt win on my free bonus but i have deposited with this casino before and I will again

this casino has good starter bonuses plue good no deposit bonuses for new players. i like the varity of games that the have.

At first the casino was OK just like any other casino but found it difficult to contact support to resolve an issue. they have high minimum withdraws and slow payouts the games are kinda boring ,many other casinos that i would rather recommend to people ones that dont do stupid things.

With the expansion of their games selection and great customer support, all this making it one of my favorites. Black Lotus has always been fun to play at. If you look in the LCB tournament section, you'll find it on the list. Give it a try and have some of your own fun times.

Won't work for me, tried claiming free spin bonuses and was unsuccessful. it looks like a fun place to play at but looks like I'm not going to get the chance today.

Same set up as Mandarin easy to flow appealing page, good bonuses and adding new bet soft games all the time. The only issues the customer service, hard to get a hold of, really slow and are rude

I received my winnings here, a a 650 payout today. So, needless to say, I'm pleased with this casino.

Black lotus is a nice casino, sister casino to white lotus and FON mobile casino. They have really good selection of slot in table games as well as specialty games. They offer a multitude of bonuses and frequent free spins and all kinds of perks are a really great Casino I really recommend

I like this casino. I didnt win on my free bonus but i have deposited with this casino before and I will again.

I would like first of all to say that I have cashed out a very good bit of money from this casino and I had no problems. I noticed in the information about the casino above there are a couple of inaccuracies. First, the pending period for a withdrawal is 48 hours not 72. Second, I don't know about their policies in other...

I would like first of all to say that I have cashed out a very good bit of money from this casino and I had no problems. I noticed in the information about the casino above there are a couple of inaccuracies. First, the pending period for a withdrawal is 48 hours not 72. Second, I don't know about their policies in other countries, but I cashed out more than $1,500 (I refuse to say how much more = D but it was a good chunk o change.) I got it in one fell swoop, and it was, all things considered, pretty fast.

This is a great casino to play at because they offer a large variety of slots and table games players can choose from. They also offer a cool loyalty program allowing players to level up as they play. With each level to move up to they get a prize that they can cash in with there points. A lot of there games pay out pretty...

This is a great casino to play at because they offer a large variety of slots and table games players can choose from. They also offer a cool loyalty program allowing players to level up as they play. With each level to move up to they get a prize that they can cash in with there points. A lot of there games pay out pretty well, such as there newest game "Small Soldiers" and slots with the same provider are really good. They also offer slots from Betsoft if you enjoy those types of slots. Overall this is a great casino from my personal experience. They are easy and simple to understand with great bonus features.

Black lotus great place if u want different style try this casino they will let u play tune and tons of free spins to check it out before u ever have to deposit I'm not the type to withdraw on a free bonus so I havnt did a withdraw yet but I dont think there would be a problem I've had contact with the staff and there great...

Black lotus great place if u want different style try this casino they will let u play tune and tons of free spins to check it out before u ever have to deposit I'm not the type to withdraw on a free bonus so I havnt did a withdraw yet but I dont think there would be a problem I've had contact with the staff and there great go check em out good luck

i realy like this gaming software, i have yet to make a withdrawal from here. deposits from my prepaid card do not seem to work i ended up having to buy bitcoin to deposit with

tons of free bonus codes and free spins and the games are okay but I have never deposited here so I really can't comment on much else.

I like more casinos that are regulated in malta than in curacao from my personal experience and likings.But i think for this one i will make an exception becosue it is looking very attracting and interesting.Its not a really awesome casino for my linking since they dont have most popular game providers but if they have...

I like more casinos that are regulated in malta than in curacao from my personal experience and likings.But i think for this one i will make an exception becosue it is looking very attracting and interesting.Its not a really awesome casino for my linking since they dont have most popular game providers but if they have good bonuses and the games work without lag and dont have any other issues it will be just as fine if you get a lucky hit

so i played the 40 free spins on Black Lotus Casino and yes i completed my quest and everyone is right it was voided out something about to many free bonuses okay so why are you allowing it and may i add this was all put together with the what 7-8 casinos they have on the net.over all i did enjoy having won 587.12 i went...

so i played the 40 free spins on Black Lotus Casino and yes i completed my quest and everyone is right it was voided out something about to many free bonuses okay so why are you allowing it and may i add this was all put together with the what 7-8 casinos they have on the net.over all i did enjoy having won 587.12 i went into bonuses often i played and had fun doing so if you fix these issues stop voiding everything you just might have a good thing going for you.

This is not a safe Casino to play at they gives you bonus and when you reach the target you never get your money it happend to me twice first i try to withdraw $3.330 + and next $500.00 and up yo now i never get any ,, telling me its VOID i wanted to deposit and play but frighten to be robbed be careful of this site ....

This is not a safe Casino to play at they gives you bonus and when you reach the target you never get your money it happend to me twice first i try to withdraw $3.330 + and next $500.00 and up yo now i never get any ,, telling me its VOID i wanted to deposit and play but frighten to be robbed be careful of this site ....

This seemed to be a worthwhile place with a lot of games which aren't at 100 different sites. I started by trying out a few free spins and got to play a few different games. Their site was well laid out and if only for the fact that I ran out of money eventually I would have been able to tell you more. I only was able...

This seemed to be a worthwhile place with a lot of games which aren't at 100 different sites. I started by trying out a few free spins and got to play a few different games. Their site was well laid out and if only for the fact that I ran out of money eventually I would have been able to tell you more. I only was able to try out the slots, which I would give an A- to. I think that I will be back with real cash and give them a go at getting paid out. I think it would be worth any USA players time to check them out and I have been hearing good things.

Very very..good

Nice casino, claimed the bonus Thank you

I like the Black Lotus Casino's bonuses and slots games. Customer Service are very helpful and explain all inquiries in detail. They are also readily available. I am eager to deposit and play one of the current bonuses to move to the next level, which is to cashout. They also have a nice Loyalty Program for free spins,...

I like the Black Lotus Casino's bonuses and slots games. Customer Service are very helpful and explain all inquiries in detail. They are also readily available. I am eager to deposit and play one of the current bonuses to move to the next level, which is to cashout. They also have a nice Loyalty Program for free spins, rewards, etc.

I don't know how their are some ratings above 3 for this casino. Very money hungry feel when playing the slots. Hardly ever won more than bet. Bonus features and free spins were non-exsistent. The video poker sucks. No reply from casino at all.