Casino intro. Videos

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Last post made 5 years ago by miroslavlav
lucykray
  • Started by
  • lucykray
  • Ghana Full Member 137
  • last active 3 years ago

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  • lucykray
    • Started by
    • lucykray
    • at Aug 19, 19, 05:52:49 PM
    • Ghana Full Member 137
    • last active 3 years ago

    Please why is the videos at the casino review page on auto play.Anytime I visit a page then the videos play by themselves...I just want to read the descriptions...can anything be done about it?

  • tough_nut
    • Replied by
    • tough_nut
    • at Aug 20, 19, 03:45:14 AM
    • Moderator 2960
    • last active 2 days ago

    Thanks for this post from:

    Hi lucykray,

    can you please tell me if a casino review video is on automute or you are able to hear sound? 

    Thanks

  • lucykray
    • Replied by
    • lucykray
    • at Aug 20, 19, 04:07:16 AM
    • Ghana Full Member 137
    • last active 3 years ago

    Yes there is sound.The moment I get to the page and reading the introductory then the video start playing when not in view.

  • tough_nut
    • Replied by
    • tough_nut
    • at Aug 20, 19, 04:18:00 AM
    • Moderator 2960
    • last active 2 days ago

    Thanks for this post from:

    Ok, thank you for the information, this issue will be resolved as soon as possible :)

  • lucykray
    • Replied by
    • lucykray
    • at Aug 20, 19, 04:21:17 AM
    • Ghana Full Member 137
    • last active 3 years ago

    Please how do I access the forum on mobile browser?

  • tough_nut
    • Replied by
    • tough_nut
    • at Aug 20, 19, 04:30:29 AM
    • Moderator 2960
    • last active 2 days ago

    Thanks for this post from:

    The menu is located in the down right corner on the mobile version

    when you click on it you will be able to see all sections like this

  • lucykray
    • Replied by
    • lucykray
    • at Aug 20, 19, 04:32:24 AM
    • Ghana Full Member 137
    • last active 3 years ago

    Oh nice I see that now thanks

  • tough_nut
    • Replied by
    • tough_nut
    • at Aug 20, 19, 04:41:50 AM
    • Moderator 2960
    • last active 2 days ago

    You're welcome :)

  • lucykray
    • Replied by
    • lucykray
    • at Aug 20, 19, 05:59:32 PM
    • Ghana Full Member 137
    • last active 3 years ago

    Please how long for the site video problem to be resolved.i can't go to casino because of it.

  • tough_nut
    • Replied by
    • tough_nut
    • at Aug 21, 19, 03:09:48 AM
    • Moderator 2960
    • last active 2 days ago

    Thanks for this post from:

    Hi lucykray,

    the team is working on a solution, in the meantime you can directly access casinos through our play button 

  • lucykray
    • Replied by
    • lucykray
    • at Sep 02, 19, 06:14:41 PM
    • Ghana Full Member 137
    • last active 3 years ago

    Hello,am still waiting on the video problem to be fixed.I sometimes get confused with the play button you showed me

  • lucykray
    • Replied by
    • lucykray
    • at Oct 31, 19, 08:29:48 PM
    • Ghana Full Member 137
    • last active 3 years ago

    Hello,its been two months now I've waited but this issue about the casino intro.. videos has not been addressed yet... please I need update as to when I will be solved

  • miroslavlav
    • Replied by
    • miroslavlav
    • at Nov 01, 19, 12:54:55 PM
    • Serbia Admin 43
    • last active 3 hours ago

    Thanks for this post from:

    Hi lucykray, 

    this task wasn't set as a priority and I'm sorry to hear that you're frustrated with this bug. 

    It'll be solved as soon as possible and the community will be notified once done.

    Thanks for your understanding,

    Miro

  • miroslavlav
    • Replied by
    • miroslavlav
    • at Nov 05, 19, 07:40:53 AM
    • Serbia Admin 43
    • last active 3 hours ago

    Thanks for this post from:

    Hi all,

    this bug is fixed :)

    Miro

  • lucykray
    • Replied by
    • lucykray
    • at Nov 05, 19, 06:12:18 PM
    • Ghana Full Member 137
    • last active 3 years ago

    Ok so it's it's fixed but there's one more problem too,the video buffers meaning it downloads data.the main reason I reported was because of that also.

  • miroslavlav
    • Replied by
    • miroslavlav
    • at Nov 06, 19, 03:34:02 AM
    • Serbia Admin 43
    • last active 3 hours ago

    Thanks for this post from:

    Thanks for your response, but that is the feature that we want to preserve.

    Thank you for understanding

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